McCarthy Hyundai
Olathe, KS
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Very poor customer parts service I need the driver's side door gasket replaced, and have some recall work that needs to be done, on the same trip. They could not enter me into the sy I need the driver's side door gasket replaced, and have some recall work that needs to be done, on the same trip. They could not enter me into the system because I couldn't leave without the recall work done. I didn't have time to stay for that service. They told me that they needed a few days to order in the door gasket parts, so call ahead. I did that today, but since I wasn't checked into the system they have no record of what parts they need to order. I am required to prepay for these parts they say are special order, and if they order them wrong they cannot return them or issue credit. It is not convenient for me to visit the dealership (I live in a different part of town), and would like to get everything done in one trip. And not pay for a part that is mis-ordered. They are a Hyundai dealership, why can't they return a Hyundai part if it's unused? More
Easy to work with Sales Staff I worked with Tom Wagner on the purchase of my new Genesis. Tom and the dealership staff were great to work with. Good pricing and low pressure on t I worked with Tom Wagner on the purchase of my new Genesis. Tom and the dealership staff were great to work with. Good pricing and low pressure on the sale. They found the car, color and options I was looking for and had it here in a few days. I would recommend them to anyone interested in a Hyundai. More
I love my Hyundais! This is my fourth car from the same dealership. I come back time after time because I trust them to do a good job on any service performed, the sales This is my fourth car from the same dealership. I come back time after time because I trust them to do a good job on any service performed, the sales team listens to what I want and the finance team does not try to sell me things I don't want or need. More
Would recommend to any Hyundai owner! Even though I did not purchase my 2013 Hyundai Elantra from McCarthy Hyundai, they took care of my car like I did. I really appreciate the great servi Even though I did not purchase my 2013 Hyundai Elantra from McCarthy Hyundai, they took care of my car like I did. I really appreciate the great service. Everyone was so welcoming and service exceeded my standards! Thank you Joe! I will be back for sure! More
Excellent Kim Warner has been excellent to work with and is the major reason I came back to buy another car from Mccarthy Related to the survey only. Requiring Kim Warner has been excellent to work with and is the major reason I came back to buy another car from Mccarthy Related to the survey only. Requiring me to exceed 25words almost made me want to not continue. More
Great Service I was very pleased with all facets of the service of this dealership. My interests were first and foremost with them. Being a buyer of five Hyundai's I was very pleased with all facets of the service of this dealership. My interests were first and foremost with them. Being a buyer of five Hyundai's I would trust that would be proof of the relationship I have with this dealership. More
Great buying experience Buying a car from Terrence was a great pleasure. He made the entire experience of car buying easy and enjoyable. This is my fourth car from him and wi Buying a car from Terrence was a great pleasure. He made the entire experience of car buying easy and enjoyable. This is my fourth car from him and will be back for more. More
great place to buy a car. Great friendly people. We are previous owners and treated like family. General manager snd sales person anticipate your needs. Have used service dept Great friendly people. We are previous owners and treated like family. General manager snd sales person anticipate your needs. Have used service dept and they always keep you informed and are quick. More
2017 Hyundai Elantra Excellent dealership to work with and will continue to go back as long as we are in the area. As far as I'm concerned they go above and beyond to make Excellent dealership to work with and will continue to go back as long as we are in the area. As far as I'm concerned they go above and beyond to make you feel good about your purchase. Awesome job McCarthy! More
New car experience Kellen and his team made my new car experience exactly what it should be, excellent and hassle free. The level of service they provided was above an Kellen and his team made my new car experience exactly what it should be, excellent and hassle free. The level of service they provided was above and beyond what I expected. I spoke with a few others at the dealership during this transaction, but unfortunately I don't remember their names, just that they were very friendly. More