McCarthy Hyundai

Upside down Kellen worked very hard to get us out of a bad car buying experience where we were upside down in the car. We got our Kia paid off, new Elantra within Kellen worked very hard to get us out of a bad car buying experience where we were upside down in the car. We got our Kia paid off, new Elantra within our payment range and back to the great gas millage. Thank you Kellen. More

Summary My experience is all covered in other sections. In summary, this is a dealership whose employees I have trusted to treat me fairly. I returned to th My experience is all covered in other sections. In summary, this is a dealership whose employees I have trusted to treat me fairly. I returned to this out-of-my area location because of the way I was treated when I made my first purchase nearly three years ago. More

Amazing. Friendly and engaging! Easiest transaction ever with the nicest sales guy I've ever met. We weren't pressured or ignored. We were given time to think when we needed to make Easiest transaction ever with the nicest sales guy I've ever met. We weren't pressured or ignored. We were given time to think when we needed to make key decisions without being stared at, and they answered every question I had no matter how silly. Plus I brought my autistic son and Terrance was so incredible with him - patient and friendly, he never ignored him in the process! More

McCarthy knows best! Without the pressure from anyone, I felt comfortable asking silly questions and hard questions. I'm a girl... I don't know everything about cars. I wa Without the pressure from anyone, I felt comfortable asking silly questions and hard questions. I'm a girl... I don't know everything about cars. I was treated fairly and was shown respect. I couldn't have asked for a better experience. I'll definitely be coming back to this dealership when I want an upgrade. Or I might just come back to say hi.. I was nervous buying my first car all by myself... But Kim was there every step of the way and acknowledged my concerns. He knew this was a big purchase and didn't once pressure me. Not to mention, he's quite the character and isn't afraid to joke around! I mean, if you're spending this kind of money, you want the experience to be the best.. And well, that's McCarthy! More

Great buying experience. Terrence was informative but not pushy and helped me get the payment I wanted. H was knowledgeable and friendly. He called and followed up on my new v Terrence was informative but not pushy and helped me get the payment I wanted. H was knowledgeable and friendly. He called and followed up on my new vehicle. More

So much easier and fair than I thought it would be. Terrence McConnell greeted me promptly when I arrived at the lot. He's a good salesperson because he's more interested in listening and asking questi Terrence McConnell greeted me promptly when I arrived at the lot. He's a good salesperson because he's more interested in listening and asking questions, than dumping a bunch of info on you. I'm just really happy with everything they did. They gave me an extremely good price, and were eager to earn my business. It was also apparent that they value your time, and consideration. More

My car buying decision at McCarthy Hyundai I enjoyed dealing with Kellin Storer and Kent Rose at McCarthy Hyundai. They were knowledgeable and professional so that buying the car was made easie I enjoyed dealing with Kellin Storer and Kent Rose at McCarthy Hyundai. They were knowledgeable and professional so that buying the car was made easier. The whole experience was great. More

NEVER AGAIN!!! I have never done business with a more disrespectful business. I am a loyal customer to the McCarthy Nissan Dealership, bought multiple cars there. I I have never done business with a more disrespectful business. I am a loyal customer to the McCarthy Nissan Dealership, bought multiple cars there. I figured that since I am always amazed at Nissan's customer service, every McCarthy dealership must be the same. NOT! The moment my daughter and I stepped into McCarthy Hyundai on a Saturday afternoon, all we heard was excuses of being shorthanded. No one could help us, no one could go for a test drive with us, no one went outside to show us even where the used inventory was. We drove by ourselves, mind you, there were two people sitting at desks in the lobby at this time. The next week on Wednesday, my daughter decided to buy the car despite the bad customer service. She loved the car. We waited 45 minutes to do paperwork at 7pm with maybe one other couple in the dealership. Frustrated!!!! I got a call today to come pick up the title and the check for her sales tax, only to drive all the way from Brookside to Olathe to be told IIIIIII would have to call TTHHEEEMMMM tomorrow to find out why THEY didn't write the check! Where has customer service gone? Really? I have to call for YOUR mistake? I'm still waiting to wake up from this nightmare! I love McCarthy Nissan...Chevy and Hyundai...never again! Bad Business! More

Excellent The entire experience was comfortable, I never felt pressured to do anything. The staff was friendly and they worked with me on price. First time Hy The entire experience was comfortable, I never felt pressured to do anything. The staff was friendly and they worked with me on price. First time Hyundai owner but I think I'm a lifer now. More

Kim Warner & staff Kim and Nikki, his assistant, helped answer all of my questions before I even car into the dealership! Kim and then Brian made the process smooth buyi Kim and Nikki, his assistant, helped answer all of my questions before I even car into the dealership! Kim and then Brian made the process smooth buying our new car and getting it to the dealership. Purchasing a car is a huge undertaking but the staff at McCarthy made it so easy and seamless! Thank you Kim and everyone on the McCarthy team! More