McCarthy Jeep RAM Chrysler Dodge

Greg did his best to give us what we wanted. We did not like the key fob situation and tried his best to find a solution. Although, he was unable to fix the outcome (which I still hate the key f We did not like the key fob situation and tried his best to find a solution. Although, he was unable to fix the outcome (which I still hate the key fob thing) he did a great job! Not something he could change it's the manufacture. More

Very friendly and helpful. Nate is a good salesman. Love my jeep need to learn how to get top off loop loop Nate is a good salesman. Love my jeep need to learn how to get top off loop loop More

I had my trucks oil and fuel filter changed as well as tires rotated. They never quoted me and when I asked if they had any specials I was told only if there was one online. When I went to pick my truck u tires rotated. They never quoted me and when I asked if they had any specials I was told only if there was one online. When I went to pick my truck up my bill was $390! Just by asking for an explanation they dropped it to $290 but that’s still ridiculous completed to what I paid for my last service. On top of that they never rotated my tires even though they charged me. Makes me wonder if they really changed my filters? When I started my truck when I was leaving my low voltage light came on. I looked at the “multi point inspection” sheet they supposedly performed and it said the battery was good. I stopped for fuel three miles away and my truck would not start. I needed a new battery! That would have been nice to know when I just had it to the dealer! I am willing to pay more to get my vehicle serviced at an OE dealer because you’re supposed to get higher quality techs and service. That is not the case at this dealer based on my experience. I would normally call the dealer to give them an opportunity to make it right versus writing a negative review. But I did that the last time I had my truck there. It was there for over a week for a check engine light and the light came back on 20 miles after picking it up. I left the service writer and service manager multiple detailed messages but never received a call back. Needless to say I will never go back to Lees Summit Dodge even though they are my local dealer. More

We had bought a used car about a week ago. When we looked at the car it was filthy full of trash full of dog hair, but we decided to test drive it anyway. We ended up buying the car was told t When we looked at the car it was filthy full of trash full of dog hair, but we decided to test drive it anyway. We ended up buying the car was told they were going to clean it for us while we did all the paperwork. Once done, we looked and they did a bare minimum, maybe wiped the front window with a wet rag. There was still trash in the compartments and dog hair everywhere. We have already had to replace the battery. And now it’s having system issues that we will have to take elsewhere to get figured out. Very disappointed. But our salesman was very kind. More

Kyle was very friendly and up front with the cost of repairs. Good communication and efficient repairs. Good communication and efficient More

This was my first time to utilize your dealership for service. I found the staff to be courteous. The entire service area was cleanIn and the waiting area was comfortable. Oil change and tire rotation an service. I found the staff to be courteous. The entire service area was cleanIn and the waiting area was comfortable. Oil change and tire rotation and I took about an hour. I will be a repeat customer! More

Clean, everyone was friendly and very helpful. Greg was very patient. I was very torn as to what I wanted to do. I appreciated his honesty and being candid with me. Greg was very patient. I was very torn as to what I wanted to do. I appreciated his honesty and being candid with me. More

I do all my service work at Lees Summit Dodge and always use Johnathan he is always so professional and keeps me informed on my truck. Excellent customer service by Johnathan use Johnathan he is always so professional and keeps me informed on my truck. Excellent customer service by Johnathan More

Excellent, timely, responsiveness of Service department! How refreshing to have a team keep me posted as the service progressed! How refreshing to have a team keep me posted as the service progressed! More

Jesse was very positive, helpful and always personable and friendly. He makes it a pleasure to go to the dealership and friendly. He makes it a pleasure to go to the dealership More