Back

McCarthy Jeep RAM Chrysler Dodge

Lee's Summit, MO

4.2
1,794 Reviews

1051 SE Oldham Pkwy

Lee's Summit, MO

64081

Directions

By Type

1,794 Reviews of McCarthy Jeep RAM Chrysler Dodge

May 17, 2022

This is our second Jeep we've purchased from Lee's Summit, Dodge and both times the experience was easy and fast! We worked with Gregory on our purchase (2020 Jeep Wrangler). He was patient and we n More

by ksappsummers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ruxlow, Eric Ahkoy
May 18, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

We're so happy that you came back to Lee’s Summit Dodge Chrysler Jeep Ram to get your 2020 Wrangler! It makes our day to hear that Gregory made the experience so great and gave you a fair trade! Thank you for coming to see us!

May 11, 2022

Went in to get oil change and everything went well…. only took a half hour More

by Dwtklw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy Shanahan
May 12, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for visiting Lee’s Summit Dodge Chrysler Jeep Ram! It's our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care!

May 06, 2022

Thoroughly enjoyed our visit. The sales person was very knowledgeable .they're let us know everything about the car and everything about the process before we went through it. Wo More

by pfenenger26@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ruxlow, Eric Ahkoy
May 09, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for the kind review! We're so happy you enjoyed your experience with our team here at Lee’s Summit Dodge Chrysler Jeep Ram and we hope we have the opportunity to work with you again in the future. Take care!

May 02, 2022

Greg was very nice, answering all questions. Walked us through the buying process. And the gadgets on these new cars More

by pfenenger26@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ruxlow
May 04, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

We're pleased Greg helped you get comfortable with your new ride! Thank you for leaving your five-star review for Lee’s Summit Dodge Chrysler Jeep Ram!

May 02, 2022

Jeff always takes care of getting my vehicle repaired in a timely manner and keeps me informed of the progress or any problems or delays. I always ask for Jeff when I need service or repairs. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Snyder
May 03, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for the great review, Charlie! We're happy to hear that Jeff always takes such great care of you and we'll be sure to share these kind comments with him. Take care and we'll see you next time here at Lee’s Summit Dodge Chrysler Jeep Ram!

May 02, 2022

Sales and service staff are very professional and courteous. My "go to" dealership for sure. More

by roliharm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy Shanahan
May 02, 2022 -

roliharm responded

Recently had my 2012 Dodge Journey serviced. Missy Shanahan was very helpful in coordinating the service contract payment to the dealership and arranging getting the parts due to a back-order situation. Also, the technicians spotted a looming problem with an oil leak and replacement of the oil cooler component before a major problem occurred. Thank you, Missy and the Lee's Summit repair shop, for a job well done.

May 03, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for trusting the Lee’s Summit Dodge Chrysler Jeep Ram team with your sales & service needs! We're honored to receive your support and look forward to your next visit!

April 30, 2022

Terrible customer service. No communication on work being done. Was put on hold for 45 minutes instead of asking if they could return call with update. More

by jar4131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Missy Shanahan
May 03, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

We regret to hear that your experience wasn't up to our usual standards and we'd like to help resolve these concerns. Please reach out to discuss this situation. Thank you, Lindsay Capra - Service Manager - 816-525-9825

April 27, 2022

This is my third vehicle purchased from Lee’s Summit Dodge and it was another great experience! Tim ordered my 2022 Grand Wagoneer with me in January and called me today to tell me it had just been unl More

by mmillermcc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Baldwin
Apr 27, 2022 -

mmillermcc responded

Thank you for my nice new ride!

Apr 27, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for trusting the Lee’s Summit Dodge Chrysler Jeep Ram team with your loyal business! We hope you enjoy your beautiful new Grand Wagoneer and look forward to seeing you next time!

April 22, 2022

They won't answer the main line and they won't answer the service line. Can't schedule online the were supposed to email me and never did. And I was going to buy a car from them. Not now. Bill Sight Ford her More

by Leno
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Jones, Jonathan Schreimann, Jeffrey Snyder, Jesse Venzor, Missy Shanahan, Dustin Schorr, Adam Lohman, Justin Gilmore
Apr 25, 2022 -

Leno responded

My 2013 Dodge Journey won't start and won't stay running when I do get it started. All I wanted to do was arrange to get it towed to your dealership and get it repaired and check out new cars while I was there. I couldn't get any one to talk to me. Maybe it's a racial issue or they don't respect Veterans.

Apr 25, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for bringing this to our attention, Leonard. I'm sorry to hear you've had trouble contacting our team and will make sure the situation gets looked into immediately. If you still require assistance, please feel free to contact me directly. Thanks again, Derek Hill - General Manager - 816-525-9825

April 19, 2022

My truck sat there for a whole month with parts that take 45 mins to install. I know it took 45 mins to install because I finally just did it my self. Additionally my fog lights were stollen of my truck whil More

by Connormac201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Missy Shanahan
Apr 22, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

Hi Connor, I'm sorry to learn about your experience and would like the opportunity to discuss this situation with you further. Please contact me at your earliest convenience. Thanks, Lindsay Capra - Service Manager - 816-525-9825

...
11
...