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McCarthy Jeep RAM Chrysler Dodge

Lee's Summit, MO

3.8
1,781 Reviews

1051 SE Oldham Pkwy

Lee's Summit, MO

64081

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1,781 Reviews of McCarthy Jeep RAM Chrysler Dodge

May 02, 2016

Absolutely great service. The service department continues to shine. Every visit has been a courteous, pleasant experience with all matters concerning our vehicle handled extr More

by Richard Pack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Ross, Jonathan Schreimann
May 01, 2016

Oil chane. I asked for prompt service, that is what I received. Derrick brought my keys out to me in the parking lot once it was completed. More

by rineydw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Ross
April 30, 2016

EXCELLENT CUSTOMER SERVICE! Excellent customer service all the way around. Quincey Hill went above and beyond. I give him two thumbs up. Mr. Hill was kind, compassionate and unde More

by Mrs.R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincey Hill, Daryl Posey
April 30, 2016

Very professional. My service writer, Jonathan, was very very professional and very knowledgeable about the issues concerning my vehicle.. I was very pleased with that e More

by Clint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Schreimann
April 29, 2016

Professional service but long wait for an express oil change Good experience, service tech very professional and informative. Wait was longer then anticipated for an express oil change at 7:30 AM. Waiting area w More

by E TV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hensley
April 28, 2016

oil change/new tires I went in for an oil change, but also to check into tire prices. Jonathan told me about a special during the month of April and had those tires in sto More

by idriveajeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Schreimann
Apr 28, 2016 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for sharing your experience. Jonathan and the rest of our service department works hard to make sure valuable customers like you are happy.

April 28, 2016

Ultimate Buying Experience So Monday I called spoke with Emily Willis, she setup an appointment with David "Coach" Ward for Tuesday at Lee's Summit Chrysler Dodge Jeep Ram shoul More

by Anitajeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wills, David Ward, Daryl Posey
Apr 28, 2016 -

McCarthy Jeep RAM Chrysler Dodge responded

We were thrilled to read your 5-star review. We're so glad that you loved the whole car buying experience! Customers like you are valuable and we appreciate you.

April 27, 2016

Price Gouging Didn't like how the price from my oil change two months ago was now $20 higher! I had to threaten to leave to get it down!! More

by Rbingley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Snyder
May 02, 2016 -

McCarthy Jeep RAM Chrysler Dodge responded

We now use a better oil than we previously used which drives up the cost. The labor has not changed. We have chosen to use a better oil for our customers to enhance their vehicles performance and longevity. If you have any questions, please feel free to contact me. Sincerely, Michael Jones Service Director Lee's Summit Dodge 816-525-9825

April 27, 2016

Great Everything was handled very very good. Very happy with our new Dodge Dart. I purchased my first new car way back in '71, and it was a Dodge Dart Demo More

by BRUCE CUNNINGHAM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie Fleming, Daryl Posey
Apr 28, 2016 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for taking the time to share your experience with us. We are so pleased that you enjoyed buying a vehicle from us and appreciate your loyalty. We aim to please our guests in every way. We look forward to seeing you again soon for your service.

April 26, 2016

Great Services Department Jeff and Jonathan are always very helpful in getting me scheduled and keeping me informed as to the progress of the work being done. Thanks More

by jsk978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Schreimann, Jeffrey Snyder
Apr 28, 2016 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for posting your review. We have passed along your praises to Jeff and Jonathan and our service team. We look forward to seeing you again soon.

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