
McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
Filter Reviews by Keyword
By Type
1,781 Reviews of McCarthy Jeep RAM Chrysler Dodge
Absolutely great service. The service department continues to shine. Every visit has been a courteous, pleasant experience with all matters concerning our vehicle handled extr The service department continues to shine. Every visit has been a courteous, pleasant experience with all matters concerning our vehicle handled extremely well(I am concerned over all of the recalls on our Jeep ... but not your fault). More
Oil chane. I asked for prompt service, that is what I received. Derrick brought my keys out to me in the parking lot once it was completed. I asked for prompt service, that is what I received. Derrick brought my keys out to me in the parking lot once it was completed. More
EXCELLENT CUSTOMER SERVICE! Excellent customer service all the way around. Quincey Hill went above and beyond. I give him two thumbs up. Mr. Hill was kind, compassionate and unde Excellent customer service all the way around. Quincey Hill went above and beyond. I give him two thumbs up. Mr. Hill was kind, compassionate and understanding to our needs. Mr. Hill made buying a vehicle more exciting. Mr. Hill was not just trying to make a sale but making sure we had a GREAT DEAL! Mr. Hill made sure before we left that everything was PERFECT! A BIG SHOUTOUT TO MR. HILL FOR DOING A FANTASTIC JOB! Thanks again Mr. Hill. More
Very professional. My service writer, Jonathan, was very very professional and very knowledgeable about the issues concerning my vehicle.. I was very pleased with that e My service writer, Jonathan, was very very professional and very knowledgeable about the issues concerning my vehicle.. I was very pleased with that experience. The issues on my truck seem to be have taken care of. However, who ever worked on my truck must have had oil or grease all over their cap as it is now all over my headliner of my brand new truck. This is a very expensive truck and I work very hard to keep it nice and it's very disconcerting that they did not take the time to prevent transferring oils and greases from their work clothing to my truck. I will be revisiting the dealer to see about taking care of this problem or would appreciate a phone call in the meantime as I am very busy at work and I'm not sure how soon I can get the vehicle in to be taking care of. My phone number is816 529 0125 More
Professional service but long wait for an express oil change Good experience, service tech very professional and informative. Wait was longer then anticipated for an express oil change at 7:30 AM. Waiting area w Good experience, service tech very professional and informative. Wait was longer then anticipated for an express oil change at 7:30 AM. Waiting area was comfortable. More
oil change/new tires I went in for an oil change, but also to check into tire prices. Jonathan told me about a special during the month of April and had those tires in sto I went in for an oil change, but also to check into tire prices. Jonathan told me about a special during the month of April and had those tires in stock for my Jeep. I was in between appointments, so he had the oil changed and got my new tires on before I had to be at my next appointment, He is always great to work with. More
Ultimate Buying Experience So Monday I called spoke with Emily Willis, she setup an appointment with David "Coach" Ward for Tuesday at Lee's Summit Chrysler Dodge Jeep Ram shoul So Monday I called spoke with Emily Willis, she setup an appointment with David "Coach" Ward for Tuesday at Lee's Summit Chrysler Dodge Jeep Ram should be so proud to work at such a professional and friendly place. The people there say "Hello" "How are you" and you can tell they mean it! When I was told if I ever needed anything "to call" and I can tell they meant it! Daryl processed my finance paperwork, explained all the forms and different options thoroughly. David showed us around the dealership, introduced us to the different departments. Showed my wife and I all the features on our new Jeep. My wife and I have recommended this dealership numerous times to our friends and family in just two days. Lee's Summit Chrysler Dodge Jeep Ram has my business for life. More
Price Gouging Didn't like how the price from my oil change two months ago was now $20 higher! I had to threaten to leave to get it down!! Didn't like how the price from my oil change two months ago was now $20 higher! I had to threaten to leave to get it down!! More
Great Everything was handled very very good. Very happy with our new Dodge Dart. I purchased my first new car way back in '71, and it was a Dodge Dart Demo Everything was handled very very good. Very happy with our new Dodge Dart. I purchased my first new car way back in '71, and it was a Dodge Dart Demon. I had it for around 10 years and loved it. More
Great Services Department Jeff and Jonathan are always very helpful in getting me scheduled and keeping me informed as to the progress of the work being done. Thanks Jeff and Jonathan are always very helpful in getting me scheduled and keeping me informed as to the progress of the work being done. Thanks More