
McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
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1,781 Reviews of McCarthy Jeep RAM Chrysler Dodge
Oil change Quick lane oil change is always very fast and the staff is always very professional. They always explain everything that is going on with routine mai Quick lane oil change is always very fast and the staff is always very professional. They always explain everything that is going on with routine maintenance More
The wife is "over the moon" in her new Durango Limited! David "Coach" Ward was extremely pleasant to work with on our recent 2015 Dodge Durango Limited purchase from Lee's Summit CDJR. We have purchased 8 David "Coach" Ward was extremely pleasant to work with on our recent 2015 Dodge Durango Limited purchase from Lee's Summit CDJR. We have purchased 8 Chrysler vehicles in the past 3 years, so it was refreshing to come across a salesman who wasn't pushy and understood that making the deal was simply a Math game. We knew what we wanted, what we wanted to spend on it, and how much we wanted to get for our trade in. He was able to deliver on all points and he didn't make us sit around forever to do it. Daryl Posey was also pleasant and easy to work with on the financing end. We were pre-approved through our bank Community America, and they have a good working relationship with them so it went smooth as silk. Overall I am quite impressed with this dealership and they will be my first call when I decide to trade in for another vehicle. I only wish they were a little closer to where we live. :) More
Great service department always friendly and fully explain Great service. Friendly staff who explain all the work. The staff is always very attentive and meet you quickly. Been there twice and the second ti Great service. Friendly staff who explain all the work. The staff is always very attentive and meet you quickly. Been there twice and the second time was better than the first. Great service More
No pressure--knowledgeable--willing to work with me and my b Willing to work in my budget--As a former VP of sales in another industry, I felt like Quincy and Troy walked the line between working within my budge Willing to work in my budget--As a former VP of sales in another industry, I felt like Quincy and Troy walked the line between working within my budget and selling their company's strengths and working a fair compromise for both parties. I didn't feel an adversarial relationship--It was a comfortable process. More
I have to say great as always. I have been taking my vehicle to Lees Summit Dodge for quite some time. The reason I go back is because of the excellent service I have always receiv I have been taking my vehicle to Lees Summit Dodge for quite some time. The reason I go back is because of the excellent service I have always received. The staff is friendly & their work is exceptional. I feel comfortable with their advice & know I can trust them to do the quality work you hope to get. If I was to purchase another Dodge Pickup, I would buy it at your dealership because once you purchase the vehicle, the service & maintenance is every bit as important & you get excellent maintenance & service at Lees Summit Dodge. Also, Jesse has handled my vehicle many times as he did this last time. & he is one of the best vehicle service reps I have ever encountered. More
Amazing The help, quality of assistance was unmatched. I left with my first new new car that day and couldn't be anymore excited about it. Thank you The help, quality of assistance was unmatched. I left with my first new new car that day and couldn't be anymore excited about it. Thank you More
In and out of the shop in just a few minutes. In the shop for recall work...I told the man that checked me in that I had another appointment at noon (it was now 10AM). I explained I could come bac In the shop for recall work...I told the man that checked me in that I had another appointment at noon (it was now 10AM). I explained I could come back another day but I had to be out of the shop by 11:45. They said not a problem. The recall work was suppose to take 60-90 minutes. I was out of the shop at 11:15!!!!!!!!!!!! I was so impressed. Not a problem, not a worry....tell these people when you have to get out and they really did it with not an issue. Super results! More
Call it as I see it. Staff is friendly. Pulled in and before I was able to get out I was approached by a gentleman who was polite and professional. Sometimes I can be a Staff is friendly. Pulled in and before I was able to get out I was approached by a gentleman who was polite and professional. Sometimes I can be a difficult person to "handle" due to my tendency to wonder with a side of being naturally cheap. I am truly satisfied with the service that I have always received at this dealership. Thanks More
Service The service writer Jonathan does a very good job but the shop has a hard time getting the job right. Everytime and I mean every time I have the tires The service writer Jonathan does a very good job but the shop has a hard time getting the job right. Everytime and I mean every time I have the tires rotated on my truck the air pressure is too high in the front and by 20 lbs so I have to drop the pressure. I have told my service writer on several occasions about this and he tells the shop but I guess they don't listen. Also This will be the third time in to get my left drivers window repaired hopefully they will get it right. More
Oil change and recall updates Gene was very helpful, friendly and kept me well informed of my vehicles process. The service staff at LSJCD is always busy and seem swamped at times Gene was very helpful, friendly and kept me well informed of my vehicles process. The service staff at LSJCD is always busy and seem swamped at times but are never rude or make the customers feel like a bother. More