McCarthy Jeep RAM Chrysler Dodge

Good day! Traded for a new jeep with better gas milage and warranty.. did a good job. Wanted a truck but too expensive and found a better alternative. Traded for a new jeep with better gas milage and warranty.. did a good job. Wanted a truck but too expensive and found a better alternative. More

First oil change following purchase 'Another great visit at LSDCP. I needed an oil change following my purchase of a 2015 Chrysler 300 last December. Gene met me at the dealership and 'Another great visit at LSDCP. I needed an oil change following my purchase of a 2015 Chrysler 300 last December. Gene met me at the dealership and took great care of me; back on my way very quickly. It is people like Gene (and Nate from whom I purchased my 300) that have kept me coming back to LSDCP for the past 15 years. Thanks, your staff is the best. More

Oil change Always pleasure coming from topeka ks to have service on my vehicle every one is knowledgeable of their job functions to provide excellent custom Always pleasure coming from topeka ks to have service on my vehicle every one is knowledgeable of their job functions to provide excellent customer service More

Efficient and enjoyable The sales team at Lee's Summit Chrysler were extremely helpful and genuine. They made me feel comfortable and not just another customer or money on th The sales team at Lee's Summit Chrysler were extremely helpful and genuine. They made me feel comfortable and not just another customer or money on their pocket. They made sure I was happy with my purchase and offered any additional help. More

routine oil change service department was able to get me in and out pretty quick. didn't even need an appointment. was able to get some work done since wifi is available service department was able to get me in and out pretty quick. didn't even need an appointment. was able to get some work done since wifi is available. More

30 minutes to check in? I made an appointment online for a recall service, (forget talking to someone on the phone for an appointment!) I stood for 30 minutes in the service I made an appointment online for a recall service, (forget talking to someone on the phone for an appointment!) I stood for 30 minutes in the service area waiting for someone to take my information and truck. I explained that the radio has been giving me problems since the last update performed and wondered if they could just redo the update to see if that would help. Was told they would look at it and would be charged $98 to evaluate. I agreed even though all I asked was to reinstall the update and see what happened. The issue I explained was intermittent and of course the mechanic stated couldn't reproduce issue, of course not, I said it is intermittent. So nothing done but the recall was completed. This is a very busy service department because they are good, but not the same customer service we used to have. More

A consultative approach I don't like high pressure sales and generally do my research ahead of time so I have a general idea of what I am looking for. So naturally I was hes I don't like high pressure sales and generally do my research ahead of time so I have a general idea of what I am looking for. So naturally I was hesitant to go into the dealer to look at a couple of vehicles that I had seen online and wanted to check out in person. When we showed up, we were met by Terry Hines who was very friendly and helpful putting me a little more at ease. He let us know that he was the manager and would get someone to help us out. Terry introduced us to Les Saunders, and from the first interaction with him, I knew that he cared about us and was willing to listen and provide his expertise when needed further putting us at ease. He took a consultative approach to helping us, and even when he knew what the answer would be, he still "explored" every option I asked him to look at. When all was said and done, we ended up getting one of the vehicles I had been looking at, and Les, along with Daryl from the financing department, got us the best possible rate for our purchase. The service and help we received from everyone at the dealership was excellent and far exceeded any exceptions I had going into the dealership initially. We would definitely recommend this dealership for anyone looking for a new/newer vehicle! We will be back when it's time to replace our other car :) More