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McCarthy Jeep RAM Chrysler Dodge

Lee's Summit, MO

3.8
1,781 Reviews

1051 SE Oldham Pkwy

Lee's Summit, MO

64081

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1,781 Reviews of McCarthy Jeep RAM Chrysler Dodge

February 20, 2016

Great Experience at LSCDJ Our purchase experience with Rick Rippy was easy and enjoyable. Rick did a great job of showing us all the features of our new van and made the proce More

by 68Camaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in Finance, Rick Rippy, Michael Jones, Gregory McGonigle
February 19, 2016

Professional and personal This dealership's service center consistently provides professional and personal care. From the desk staff to the service technicians, everyone is fri More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hensley
February 18, 2016

Oil Change They did an excellent job of getting me in and out in a short time. Best service department I've ever been to. Will go back again. More

by ccpoohsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rippy, Jesse Venzor
February 18, 2016

Excellent service Had service performed on my 2008 Ram truck. All the service items were corrected as requested. I would highly recommend the sales and service to all n More

by Ekw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jones, Jesse Venzor
February 13, 2016

horrible customer service Customer service stinks at this location. I was ignored while 4 employees in the service department were having a good time. No other customers were More

by noni816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Snyder
Feb 16, 2016 -

McCarthy Jeep RAM Chrysler Dodge responded

Dear Sir/Mam, I apologize that you were not greeted in a prompt and professional manner. That is something we take great pride in at our dealership and hold our employees accountable in this regard. I hope you will give us an opportunity to earn your trust and your business back. Again, I apologize for the poor service when checking in. Sincerely, Mike Jones Service Director Lee’s Summit Dodge Chrysler Jeep Ram 816-525-9825 mjones@lsmocars.com

February 13, 2016

Positive experience I enjoy dropping my vehicle off because the service counter is separated from the shop and Jesse is always in a pleasant mood. The area is clean and w More

by Rondante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Venzor
February 10, 2016

Long Wait With Appointment For Oil Change Had an appointment for an oil change at 10:00am and didn't get out of the place until 12:30. This was an important appointment. It just took so More

by Squashbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Schreimann
February 09, 2016

Regular Maintenance Learned that oil change purchased package ONLY pertains to one vehicle. If traded or otherwise not owned, the purchased package remaining service is l More

by silverp/u
Recommend Dealer
Yes
Employees Worked With
Jesse Venzor
February 08, 2016

Truck purchase Staff was prompt and not pushy. We were very specific in what we were looking for. The sales staff found what we were looking for very quickly! More

by astark123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek McGowan
February 08, 2016

Awesome sales dept but service dept lacking Awesome sales dept. but service appointments are hard to get in under 2 week timeframe. People can't wait to get their jeep in for service problem for More

by Sloan, Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Fleming
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