McCarthy Jeep RAM Chrysler Dodge

great dealership I had went to several other dealership and got the run around, LS dodge made the experience of buying a new Ram 1500 allot easier and I would highly r I had went to several other dealership and got the run around, LS dodge made the experience of buying a new Ram 1500 allot easier and I would highly recommend them! Rick Rippy was a pleasure to work with! More

Had a deal made Went to LS Dodge looking at a Ram on sale in ad. Had the application completed for financing, test drove to home to make sure it fit in my garage, w Went to LS Dodge looking at a Ram on sale in ad. Had the application completed for financing, test drove to home to make sure it fit in my garage, was given what i wanted for my 2 trade-ins. Was ready to close deal until $1500 was added back onto the price when we did not apparently qualify for two of the discounts that was not told to us up front. Saleman came back and said manager had met his quota for the day and his final offer was solid. The manager did not come talk to us. We walked out without the truck. Never was introduced to manager. More

Excellent buying experience Our experience with Lee's Summit Chrysler Dodge Jeep Ram and Chad Broadway in particular was phenomenal and I highly recommend them. We found a VW on Our experience with Lee's Summit Chrysler Dodge Jeep Ram and Chad Broadway in particular was phenomenal and I highly recommend them. We found a VW on cars.com that we called about and spoke with Chad Broadway. We agreed to meet the next evening and came to the dealership with our two small children the next evening. Chad already had the car pulled around and ready for us to check out. He gave us a brief overview of the car but openly admitted that he wasn't an expert on VW since it isn't a brand they carry. He told us that he would answer any questions we had and if he didn't have an answer he would get it for us. We took our time going over the car, putting car seats in, looking at the space, etc... When we were ready to test drive it Chad told us to leave the car seats in and take it for a test drive like we would normally be driving, he didn't need to tag along. This was a nice gesture since it allowed us to openly discuss the car as we were driving it. When we returned to the dealership Chad asked how we liked the car and asked if we wanted to sit down and discuss purchasing it. We said that we weren't ready to yet, we wanted to discuss it some more. He said no problem and that was that, no pushy sales tactics, no hassling us to sit down right then, just a "take your time and let me know when you are ready". We left the dealership and discussed the car over dinner. After deciding we wanted to purchase it, I called Chad back and discussed the price and terms of the deal. It only took two phone calls and about 30 minutes to find an arrangement that worked for both of us. We agreed to come back down the next morning to finalize the deal. When we got back to the dealership the next morning we had an excellent experience with the finance department and were in and out of the dealership in under an hour and a half. There was no haggling with the finance person, we went in and signed the paperwork and if they offered an additional service and we said no they moved on. It was a very pleasant experience. More

I saw the Toyota Tundra sitting on their used car lot while driving by and looked it up on their website when I got home. Requested information and asked for their very best price and they said the list while driving by and looked it up on their website when I got home. Requested information and asked for their very best price and they said the listed price is it. So I let them know I was still interested and made a offer thru email, the thought we could come to a deal so I set a time when I would be in to look at the truck and would bring in my trade. The inside of the truck was nice, they did not clean up the outside. If it would have been clean, I would not have increased my initial offer as there are many many scratches and paint chips on the truck after they said it was near perfect. I would have seen them had the truck been clean. I feel like the truck was misrepresented. They said they detailed it while I waited on the paperwork and all they did was wash it and vacuum it. Did not touch the windows and they were nasty. During negotiation, their initial offer was no where near where I needed to be. The used car manager went back to his cube 4 different times and came back with different offers. It would be nice if they would give a straight answer on the first round and say yes or no to the deal. Instead of wasting so much time. I gave in and paid too much for this truck in the shape it is in. Chad the salesman, was very nice and attentive and was not high pressure which I liked and appreciated. More

Buying Experience - Stellar. Finance... Not so much My son returned from college and he needed a car. I have purchased two other cars from this dealership in the past and my experience was so good, I e My son returned from college and he needed a car. I have purchased two other cars from this dealership in the past and my experience was so good, I even referred my BFF! I believe we got a great deal on this car. I am a repeat customer so I knew I could count on LSCDJ to get me the best deal and they did but we were at that dealership from 10am to just after 4pm. Not sure what happened but I'm hoping they (the powers that be) can fix the problem. We waited for over 2 hours for the finance guy and when we were finished there, the car still hadn't been detailed yet so we had to wait another hour for that! As a "preferred customer", Nathan offered to have my car detailed while my we went to lunch to watch the opening day (baseball) game. When we returned around 3:30, my car still wasn't ready! When I did finally get it back (about 4pm), it was still dirty!!! Nathan was fabulous! The manager, Chris, was fabulous! From past experiences, I know the service department is fabulous too but I don't know what happened with this finance guy but whew!!! If I ever need to buy another car (which I'm sure I'll trade again soon), I might consider getting all my financing done elsewhere (USAA) before I go through that again! More

Trading up to a new Durango....thanks for making it happen! As first-time customers, we found our buying experience very enjoyable indeed! Not only did they have a selection of vehicles to chose from, somethin As first-time customers, we found our buying experience very enjoyable indeed! Not only did they have a selection of vehicles to chose from, something that no other dealer in the greater Kansas City area could offer, but they worked very fast and efficiently to bring the deal to a satisfactory conclusion. Upon entering the front door, there is always someone there to greet you. More

Have dealt with several dealerships over the past years. This was this best experience my family had purchasing a vehicle. The salesperson (Karl) discussed our needs and steered us in the right direction f This was this best experience my family had purchasing a vehicle. The salesperson (Karl) discussed our needs and steered us in the right direction for the vehicle we needed. Have to thank him and the rest of the individuals we dealt with for making this important buying experience easy and making our family feel like a part of their family. Would recommend the dealership to any of my friends and family. And will definitely go back when we need to purchase any other vehicle. More

Les ran myself and my husbands credit AFTER telling us several times that he would let us test drive some cars.. NEVER happened!! Instead Les walks back and forth to his sales manager trying to get more o several times that he would let us test drive some cars.. NEVER happened!! Instead Les walks back and forth to his sales manager trying to get more of a down payment out of us. Les offered $6000 for our trade in and told us that the bank would not finance the remaining $4000 in equity with a new purchase! BS!!! This salesman is a joke!! He wanted us to "down grade" to a dodge avenger from a charger??? Ur joking rite?? Then said that our "swag"? Might change a little but we would have piece of mind with zero mileage! Ill pass... The thing that bothered me the most is the fact that he made copies of our drivers licenses first and had us fill out a credit app without even showing us a car that he said he would show us and let us test drive! I think he saw our income on paper and got geeked up thinking he would get a huge down payment-NOT!!!! More

I have a 2012 Chrysler 300 C with the Maxim Lifetime Warranty which I bought from Lees summit Chrysler with a add on package 20 oil changes. On the oil change invoices it had recommended service mil Warranty which I bought from Lees summit Chrysler with a add on package 20 oil changes. On the oil change invoices it had recommended service mileage. It was recommended every 3000 miles. I thought the service manager was competent! Wrong! My Chrysler 300 has an oil change life of 5000 to 8000 miles. When I had car serviced for the 30,000 mile service.. I was told I needed to replace all four tires. I had tires rotated every other oil change. For the 30,000 mile Chrysler service it includes clean fuel injectors and replace sparkplugs and air filter and cabin air filter replaced. I informed Jessie to replace all four tires and have the 30,000 mile service. I picked up car and paid the charge of $1800. And after returning home I looked at invoice and did not see where the oil was changed or the filters replaced. My spouse opened the hood and saw where oil had been spilled covering the top of engine and where the filter is located on the bottom right side of firewall. The filter was completely soaked with oil! I was horrified! I called the Chrysler warranty office and he put me on a 3 way call with Jessie the service manager. Who told the warranty dept. manager that I was responsible for the oil spill and he denied that he had me come in for oil changes every 3000 miles. When the warranty dept manager asked Jessie why I had the oil changed every 3000 miles instead of the 5000 to 8000 mile Chrysler recommendation Jessie said that it was my choice. I have every invoice stating when next service schedule and all had Jessie signature stating next service schedule mileage. My spouse took my car back to Lees summit Chrysler service dept and asked why was the engine covered in oil and filter covered and Jessie said the tech must have ben in a hurry! I paid $4300 for the extended warranty so I could have well maintained car that would last a "lifetime"! I will never take my car back to that dealership in this lifetime! More

Wish I could give negative stars! We bought a used jeep there recently. 1 week later I was driving down the road and it started shaking violently! I was on the interstate and had to quickly pull over. Ser there recently. 1 week later I was driving down the road and it started shaking violently! I was on the interstate and had to quickly pull over. Serious safety issue! We called the dealership and after arguing our case for a while, they finally agreed to fix it. We brought it home and it is still doing the same thing. Also there is a short in the fog light switch. They come on by themselves and run the battery down. We have had to jump it twice! All of this within the first 3 weeks of owning the jeep! We called them again and they said they would not do anything! This place is a joke! Don't buy anything there! Never step foot in the door! More