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McCarthy-Morse Chevrolet

Overland Park, KS

4.4
388 Reviews

9201 Metcalf Avenue

Overland Park, KS

66212

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388 Reviews of McCarthy-Morse Chevrolet

June 19, 2015

Routine Maintenance I brought my 2014 Impala in for tire rotation and was greeted by Tony. He was very friendly and professional as he checked my vehicle in for service. More

by Larry T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Howell, Tony Riojas
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for taking the time to leave a wonderful review! We're happy to hear Tony helped make your service visit an excellent one. We appreciate your business and hope to see you again on your next service visit.

June 19, 2015

Best car buying experience ever! I had the best car buying experience working with Chris Wallman and Chris Savell. They worked hard to get me into a vehicle of my choice despite my cr More

by Robizgr8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Savell
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

We're happy to hear Chris Wallman and Chris Savell went above and beyond to make sure you walked out with the car of your choice and to give you a great car buying experience. Thank you for your business and we hope to see you again in the future.

June 17, 2015

Amazing Experience, Nate Dubose Rocks! Nate Dubose helped me get my new car of my life and absolutely everything about my experience was wonderful and top notch. I got exactly what I wanted More

by ryanoelke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Dubose, Chris Savell
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

We're thrilled to hear you had an excellent car buying experience. Nate Dubose, and Chris Savell not only met your expectations with a great deal and financial options but found the perfect car for you. We appreciate your business and hope to see you again in the future.

June 17, 2015

Great experience Walter at McCarthy-Morse Chevrolet was a pleasure to work with. He is very down to earth and LACKS the typical pushy car sales man ego. How refreshing More

by Dsum5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Savell, Walter Jones
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for taking the time to leave a great review! We're happy to hear Walter not only met your expectations but made sure to satisfy your needs with the perfect car. He is a great man and we;ll be sure to let him know your kind words. Thank you for your business and we hope to see you again in the future.

June 17, 2015

Regular tuneup I setup my appointment online and received confirmation within the hour. When I dropped off my car, the service rep, Tony, was ready for drop off. H More

by Lisa123
Recommend Dealer
Yes
Employees Worked With
Tony Riojas
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

We're happy to hear your service visit was quick and efficient. We appreciate your business and look forward to seeing you again on your next service visit.

June 15, 2015

Dealer not worth your time!!!!!!!! I purchased a used Buick Enclave from this dealer . The process of paying for it and getting extended warranties for tires and etc was very easy. When More

by aaronreid00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 09, 2015 -

McCarthy-Morse Chevrolet responded

I am so sorry to hear about your experience here at Morse Chevrolet. When I pulled up your information I saw that you purchased a tire and wheel warranty that is still active. You can have the tire/tires fixed at no charge to you here at the dealership. If you are still having the issue we would be happy to take care of you and we would love to have the opportunity to make things right and earn your business back. As for the messages you have left and not been called back all I can do is apologize. I am not sure what happened there but if you give us a chance we will make it right for you. Sincerely, Tim Hiatt General Manager Update 7/9/15 Thank you so much for coming back in and letting us earn back your business. It was a pleasure to make things right and have the opportunity to show you we care about our customers. Have a great day!

Sep 25, 2015 -

McCarthy-Morse Chevrolet responded

I am very sorry for such a late response to this review. I assure you that it's very important to us that we address our customers' concerns in a timely manner, unfortunately a technical issue prevented us from seeing this until now. We'd very much still like to acknowledge your concern and see if there is anything we can help with or learn from your situation. Please reach out to Karl Kramer, our Communications Director, at 913-800-1155 or kkramer@mccarthyautogroup.com. Thank you and have a wonderful day!

June 15, 2015

General Maintenance I took my car in for the 75,000 mile maintenance and got excellent service from Tony and the service dept. team. Tony took the time to show me everyt More

by tasnead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Riojas
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for the kind review! We're happy to hear Tony and the service team helped make your service visit an excellent one. We appreciate your business and look forward to seeing you again in the future.

June 14, 2015

Great place Stephen Salazar helped me get the car I wanted for a great price! I didn't think I could afford it but they worked with me to keep the payments down. More

by Ginabelle_86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Salazar
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

We're happy to hear Stephen not only gave you an amazing deal but he went above and beyond to make sure you you walked away with your perfect car. Thank you for the review and recommendation. We hope to see you again in the future.

June 13, 2015

Awesome Experience Jacob Witt and Chris were amazing to work with as we purchased a new car. We went in hopeful but not too hopeful. They gave us a great offer. Jacob ev More

by Spade39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Witt, Chris Savell, Scott Howell
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

We're happy to hear Jacob Witt and Chris Savell went above and beyond to give you an excellent and painless car buying experience. Thank you for your business and we hope to see you again in the future.

June 13, 2015

Service department I had a couple issues with a car I purchased in 2013 and I brought it in to the service department after talking to Aaron R. He had all of the issues More

by Bsimps0524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Rochon
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

We're thrilled to hear your service visit was quick and smooth! Aaron is a great man and we're happy he is a part of our team. We appreciate your business and hope to see you again.

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