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McCarthy-Morse Chevrolet

Overland Park, KS

4.3
389 Reviews

9201 Metcalf Avenue

Overland Park, KS

66212

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389 Reviews of McCarthy-Morse Chevrolet

March 12, 2015

Something funny going on I went to inquire about an Equinox at $19,500 from these guys and they said their was room to haggle. After an hour of going back and forth they were More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 02, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for your feedback about your recent experience at our dealership. We are sorry that you didn't feel as if the pricing structure we offered was an amount you were comfortable spending. Ultimately we price our vehicles aggressively to stay competitive and this strategy doesn't typically leave us much room to negotiate. Our sales team is trained to take any reasonable offer to the manager and let the manager make the final call on any pricing decision. In this case, when you asked the sales person if there was room 'to haggle' there was some but not much. The online price changing seems to be in line with the pricing you were given when you were here so again, we are sorry that this price wasn't a good fit for your budget. As far as the vehicle being certified and you mentioning that the tires had less than 50% tread, that is just simply not the case. The sales person showed you the inspection while you were here when you mentioned the tires as well as pointing out the measurements of the tire tread to ensure you knew it was over 50%. We always run our vehicles through the service department before placing them on the lot for sale to make sure the vehicles are ready for purchase. We are thankful that you gave us an opportunity to earn your business and we wish it would have worked out. Hopefully you still purchased a Chevy product and maybe we can earn your business on the service side. Have a wonderful day and we hope you will give us another chance when the opportunity comes up.

January 24, 2015

Fast and clean job! It only took 2 days for me to get my car back. They did a great job. They spend time to explain what they have done on the car. More

by seprates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron McDaniel, Clayton Horrocks
Feb 02, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for your 5-star review. We are very happy that you were able to get your car back in a timely manner. We appreciate you taking the time to leave a review and hope we can help you with your car next time it needs to be serviced.

December 29, 2014

Stephen offered a great replacement for my stolen Jeep! Recently, my Jeep Cherokee was stolen from the parking lot next to my office. I needed a replacement and I needed it fast. Your salesman, Stephen Sa More

by ShysterLawyer1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Salazar
Feb 02, 2015 -

McCarthy-Morse Chevrolet responded

We're sorry to hear about your Jeep being stolen, but we are very happy that Stephen was able to help you get back on the road immediately. Thank you so much for your kind words and your recommendation. We appreciate you taking the time to leave a 5-star review.

August 29, 2014

Randy made the buying experience enjoyable!! Randy listened to my needs as well as what I wanted in a used vehicle. He found exactly what I was looking for under my budget. He made the car buying More

by Nwashatka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Crowell
Aug 29, 2014 -

McCarthy-Morse Chevrolet responded

Thank you for taking the time to leave us this great review. We will definitely pass it along to Randy. He is a very valuable member of our team. We are already looking forward to your next visit.

August 28, 2014

Made me comfortable about making my first new car Purchase I had never purchased a new vehicle before and was very nervous about doing so. Randy made it so easy and I really appreciated his no pressure approa More

by Ike81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Crowell
Aug 29, 2014 -

McCarthy-Morse Chevrolet responded

Congratulations on purchasing your first truck. It is very exciting. We are pleased to hear that Randy made your experience so enjoyable. He is a great guy and knows what he is talking about. We hope that you are enjoying your new Chevy. We look forward to working with you again in the future.

August 28, 2014

3-for-3, batting 1.000! I've owned 3 vehicles now that I've bought from Randy and his team at McCarthy. We've always been treated with the utmost care and our needs have alw More

by sdoyal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Salazar, Randy Crowell, Chris Lee
Aug 28, 2014 -

McCarthy-Morse Chevrolet responded

Thank you for your repeat business. We truly enjoy working with customers like you. Your review and recommendation means a lot to us. As always, we look forward to your next visit.

August 27, 2014

Review The overall buying experience at McCarthy Morse was outstanding, the complete service from Randy Crowell and his team was much better than any of thei More

by JakeRachele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Crowell
Aug 27, 2014 -

McCarthy-Morse Chevrolet responded

Thank you for the five star review. We really appreciate you taking the time to share your experience that you had with Randy and the rest of our team. We are here for all of your car needs. Happy driving.

August 27, 2014

Great new truck Just purchased my 2nd vehicle from Randy and Steve at Morse. Great staff and effortless buying experience. I would highly recommend Randy and his st More

by jobe99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Salazar, Randy Crowell
Aug 27, 2014 -

McCarthy-Morse Chevrolet responded

We want to thank you for your repeat business. We love forming relationships with our customers and it sounds like Randy and Steve did just that. We appreciate the five star review. Enjoy the new truck. We look forward to working with you again in the future.

August 27, 2014

Only place to buy from!! If your looking for a vehicle I recommend you talk to Randy Crowell at McCarthy Morse Chevrolet. I was very impressed with the professional and friend More

by Tarasue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Crowell
Aug 28, 2014 -

McCarthy-Morse Chevrolet responded

We are very pleased to hear about your experience here at McCarthy Morse Chevrolet. Randy is very knowledgable and it sounds like he has found your family the perfect vehicles. We want to thank you for your repeat business. We are always here if you need anything and we look forward to working with you again in the future.

August 26, 2014

VERY happy! I have purchased two vehicles from McCarthy Morse. Randy and the sales staff took great care of me. I will definitely be back next time I'm in the mar More

by Danny Koehn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Crowell
Aug 27, 2014 -

McCarthy-Morse Chevrolet responded

We appreciate your continued business. We will definitely pass this review along to Randy. We are very lucky to have the staff that we do. We are already looking forward to helping you the next time you are in a market for a vehicle. Enjoy your new ride.

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