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McCarthy-Morse Chevrolet

Overland Park, KS

4.1
382 Reviews

9201 Metcalf Avenue

Overland Park, KS

66212

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382 Reviews of McCarthy-Morse Chevrolet

August 27, 2020

MISOGYNISTIC , RUDE, AGGRESSIVE, HOSTILE.Would not MISOGYNISTIC , RUDE, AGGRESSIVE, HOSTILE. Would not recommend if you’re a women (especially of color) to go into this place. My salesman was Mont More

by Becky Crudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
the Kish family dealers , Erik Fish
August 05, 2019

Bad service experience I took my '18 Tahoe in for an oil change and tire rotation and requested 2 new valve stem caps as the rear tires were missing them. When I went to pi More

by Tahoe18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Higgins
Aug 08, 2019 -

McCarthy-Morse Chevrolet responded

Thank you for letting us know about this. This is not the culture that we promote here at McCarthy and we take that very seriously. Please contact me directly so we may investigate further. I can be reached via email at kkramer@mccarthyautogroup.com, or you can give me a phone call at 913-800-1155. Thank You, Karl A. Kramer, Communications Director / McCarthy Auto Group

July 10, 2019

regular service prompt and courteous service during a schedule visit for regular maintenance, it is a good place for our vehicle's service. clean and well run. More

by impreza fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo Morales, Craig Tegenkamp
Jul 11, 2019 -

McCarthy-Morse Chevrolet responded

We're so pleased our team could provide such an excellent experience for you. Thank you for the 5 stars!

July 04, 2019

My thoughts on McCarthy-Morse Chevrolet Angela Parker is good with the follow up of my experience at Morse. Bill Higgins, the service advisor is the reason I go there. Graham Whitney More

by grahamww
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Higgins
Jul 08, 2019 -

McCarthy-Morse Chevrolet responded

Thank yuo for letting us know about the excellent service you received from Angela. We're so glad your visit to our dealership was so positive!

July 02, 2019

Worst customer service I've ever received. Purchased a used vehicle, didn't get a temporary tag from dealership. Brian Lepic was judgemental and treated me awful when I requested a temptag More

by johngoblikon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Lepic, Jordan Kuphaldt
Jul 03, 2019 -

McCarthy-Morse Chevrolet responded

John, thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me directly via email at kkramer@mccarthyautogroup.com, or you can give me a phone call at 913-800-1155. Thank You, Karl A. Kramer, Communications Director / McCarthy Auto Group

Jul 03, 2019 -

johngoblikon responded

Thaks Karl. I'll be sure to spread the word about how unprofessional McCarthy Morse is. I love when you go to buy a car at McCarthy everyone bends backward for you to make your terrible purchase, but as soon as you need something else after the purchase is made Brian Lepic turns into captain moron and acts like a crazy old bald man that can't control his temper. If Brian Lepic treats all of his customers the way I was treated, then I feel terrible for your companies customer service overall. He's the reason I'm leaving terrible reviews and he wasn't even my main salesman. Suck it!

June 06, 2019

Excellent service Harrison Carrender is your guy for great service at McCarthy-Morse Chevrolet!!! He was great to work with and stayed late just for us to do a test dr More

by samiam2461
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison Carrender
Jun 11, 2019 -

McCarthy-Morse Chevrolet responded

That's what we love to hear! We're so pleased Harrison could provide such a wonderful experience during your visit to our dealership. Please feel free to let us know if there is anything we can do for you!

May 31, 2019

New Car Purchase I had a pretty easy going experience with this dealership. No long waits, no haggling, no pressure to buy. Kirk, my salesperson was very friendly an More

by LD9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Dahnke
Jun 11, 2019 -

McCarthy-Morse Chevrolet responded

We're so pleased to hear about the amazing experience you had at our dealership! Thank you for letting us know about the high-quality service you received from Kirk.

May 10, 2019

No Hassle! I have bought many cars, this time was by far the easiest, no hassle process I ever been through when buying a vehicle. My dealer, Erik was personal, More

by Gorillas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fish, Brendan Dow
May 13, 2019 -

McCarthy-Morse Chevrolet responded

We're so pleased we could provide such consistently excellent service for you. Thank you for the excellent rating and review!

May 04, 2019

Service Work Bill Higgins (Service Adviser), the work on my Equinox was performed correctly and in a timely manner. I will take my vehicle back to McCarthy-Morse More

by fzyqqg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Higgins
May 06, 2019 -

McCarthy-Morse Chevrolet responded

Thank you for letting us know about the fantastic service you received from Bill. Please let us know if there is anything you need!

May 01, 2019

Erik Fish It was a pleasure to work with Erik on the purchase of used car. I felt comfortable and he devoted his time to me and answered my questions. More

by Ralph
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Fish, Jason Gordon
May 02, 2019 -

McCarthy-Morse Chevrolet responded

We're so happy to hear you received such excellent service from Eric while at the dealership. Thank you for the 5 stars, we really appreciate it!

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