I went into this dealership to look at my girlfriend's mother car. They had put a used engine in it and it broke after 3 days. When she originally picked the car up, the engine was still making the same ticking noise as when she brought it there. The next day they called her and said it was ready.I couldn't believe they had fixed it the next day. She picked the car up and told them she was dissatified with her service. At this point, the car was running not exactly right, they told her it was something to do with the fan. Three days later the car was loudly ticking again. When she called the dealership they told her there was no warranty and she needed to pay another $2000 for labor to put in another engine. Although they were going to send the engine back to where ever they bought it from and get another one free. When I got there they had my girlfriend very upset and were telling her they would not fix it without the 2 grand. I went and opened the hood and pulled the dipstick. When I pulled the dipstick the oil was completly black and thick after 3 days of running. While the manager was yelling at my girlfriend on the salesfloor, I walked up and he was continuing to treat us like we were idiots. So I asked him if they always put new oil in a car when they change the engine. He replied "of course", giving me a duh look on his face. So I said then why is the oil in her engine black after 3 days and less than 100 miles. He said that it couldn't be, so we went to look. He pulled the dipstick and looked shocked as he said "well this oil is black". He immediatly walked into the dealership very quickly and would not talk to us any more. What great customer service!