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McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.4
428 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Contact Dealership

9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 428 reviews

November 05, 2026

We went for the 1st oil change/tire rotation. The experience was good as they were on time and completed the service in less than 1/5 hours. More

by prhanes88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alec conte
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November 05, 2026

Fast service, but technicians spilled used oil in the driveway. Attempted to clean it up. More

by singkatsing62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracey Pacheco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
November 04, 2026

Very good service, I was very happy with my new car. salesman was great, explained everything to me More

by pwithrow48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
November 04, 2026

Top notch customer service, from Corey, TJ, Stuart, Peter, Gary, Tracey and anyone else not mentioned. More

by STEPHEN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey, TJ, Stuart, Peter, Gary
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Nov 04, 2026 -

McCluskey Buick GMC responded

Tracey and our service team are grateful for your kind words. We’re happy you felt so well cared for during service on your Ford F-150.

November 04, 2026

Fast service, very nice customer service, will be back again for any future services I may need More

by samantha.gilkison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanah Large
Print
Nov 04, 2026 -

McCluskey Buick GMC responded

We're glad the service on your Chevrolet Trax was prompt and our team made you feel welcome. We appreciate your plans to return for future service.

November 04, 2026

Awesome Service from service rep that came to my house. Quick and Efficient and made it to work with time to spare. More

by damon.bradley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 04, 2026 -

McCluskey Buick GMC responded

We're glad our representative handled the service on your Chevrolet Trax promptly at your home, leaving you plenty of time to get to work. Thank you for the five star rating!

November 04, 2026

Deal was easy, Salesman and I thought it had remote start turns out it didn't. When I contacted him and the manager about a resolution no one replied to me, I ended up paying 560 to install thinkin More

by FISHSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 04, 2026 -

McCluskey Buick GMC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

November 04, 2026

Salesman was very polite and respectful. Finance was through and efficient with the process. Great team More

by tstraw8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 04, 2026 -

McCluskey Buick GMC responded

We’re glad your new GMC Sierra 1500 purchase included considerate support from our sales associate and a well-organized finance process. Thank you for the five-star rating!

November 04, 2026

Each time I bring my car here. The workers in the service department are very rude and does not communicate More

by Kayj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alec conte
Print
Nov 04, 2026 -

McCluskey Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

November 04, 2026

The dealership was clean and everyone was friendly. Our sales person Ethan showed us around and told us all about McCluskey More

by murph427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 04, 2026 -

McCluskey Buick GMC responded

We're glad you found our showroom well kept and our team welcoming as our sales associate showed you around. Enjoy your new Buick Envision!

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