Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.4
360 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Contact Dealership

9673 Kings Automall Drive

Cincinnati, OH

45249

Directions

Filter Reviews By Type

Showing 360 reviews

October 01, 2026

Larry and the team are always outstanding‼️ Their professionalism and attention to detail is second to none‼️ More

by jhoward1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 01, 2026 -

McCluskey Buick GMC responded

Hearing that our service department’s professionalism and attention to detail continue to impress you means a lot to our team. Thank you for the five-star rating and for trusting us with your Chevrolet Corvette.

September 30, 2026

From start to finish the wife and I had an awesome experience, with the entire sales staff start to finish. More

by davidgriess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 30, 2026 -

McCluskey Buick GMC responded

Thanks for the five-star rating and for choosing our dealership for your new Buick. We’re delighted you and your wife enjoyed working with our sales team from start to finish.

September 30, 2026

Purchased vehicle that was overpriced. Then had check engine light didn’t even get to drive it home. Took in they said they fixed it didn’t get home had to take it back. Went to pick it up More

by jfishback66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tonya Hensley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Pacheco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 01, 2026 -

McCluskey Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 29, 2026

My service advisor made this repair a quick and easy experience. She knows how to get it done! I left feeling positive about my decision. Your late night hours are much appreciated. More

by phaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 29, 2026 -

McCluskey Buick GMC responded

Knowing that our late night hours provided the convenience you needed is rewarding. Tracey was glad she could make your Chevrolet Equinox repair swift and straightforward. Your kind words and five-star rating mean a lot to our service department.

September 29, 2026

Joey provided me with the most knowledgeable and pleasant experience I've ever had with a car dealership. More

by ceasterly75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Broerman
Print
Sep 29, 2026 -

McCluskey Buick GMC responded

Your new GMC is in great hands. Knowing your purchase experience was both knowledgeable and pleasant means a lot to our team.

September 29, 2026

Our experience with the mobile service group has been excellent. They go above and beyond on ever call. Mark More

by MarkCo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Print
Sep 29, 2026 -

McCluskey Buick GMC responded

Your praise for our mobile service group going the extra mile on each call means a lot to our service department. Knowing we could provide seamless care for your Chevrolet Express 3500 is truly rewarding.

September 28, 2026

Quick, clean, friendly, and professional. Larry the service tech is also outstanding. Coffee machine needs hot chocolate More

by garrybarnes1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

McCluskey Buick GMC responded

Thanks so much for the five-star rating and for highlighting our fast, friendly, and professional service. We’re pleased our technician made your visit outstanding and appreciate your suggestion to add hot chocolate to our coffee station.

September 28, 2026

It is a company that feels like a family; everyone works with a sense of ownership—acting as if they were the owners or partners—and serves customers with genuine respect and friendliness. Personally, I go More

by Samjjordan70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you Ms. Bridjet for everything you helped
Print
Sep 28, 2026 -

McCluskey Buick GMC responded

Our service team takes pride in treating every customer like family, and we’re delighted to know that sense of partnership and genuine respect resonates with you. Knowing you feel comfortable stopping by even before your scheduled maintenance is truly rewarding. Tracey and our entire service department wish you all the best and look forward to caring for your Chevrolet Equinox again.

September 28, 2026

Service was great, easy to schedule. Took the shuttle service, they drop me off at work and pick me up when car was ready. Josh was great keeping me informed. More

by Raul V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Vollrath
Print
Sep 28, 2026 -

McCluskey Buick GMC responded

Knowing scheduling was easy and our shuttle service fit around your workday means a lot to our service department. Our team is pleased we could keep you informed throughout the service of your Buick Envision.

September 28, 2026

They were on time Very pleasant Was quick and did a great job fixing my car More

by candb226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

McCluskey Buick GMC responded

Knowing that our prompt and pleasant service met your expectations means a lot to our service team. We’re glad we could quickly fix your Chevrolet Malibu and get you back on the road.

1
2
3
4
...
36