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McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
69 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Contact Dealership

9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 69 reviews

June 22, 2026

McCluskey team did a great job coordinating a service tech to expedite a repair on my vehicle. Communication from the receptionist and service tech was excellent. Well done getting me back on the road. More

by joe.collopy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Smith, Adrian Diebold, Vennesa
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Jun 22, 2026 -

McCluskey Buick GMC responded

We appreciate your feedback on how our team coordinated with the service technician to expedite your repair. It’s great that the receptionist and technician kept you informed throughout the process and got your Jeep Wagoneer L back on the road quickly. Drive safely and don’t hesitate to reach out if you have any future service needs.

June 22, 2026

I just have to give a massive shoutout to Ashley and McCluskey Buick GMC! Their team is absolutely wonderful, and they always go above and beyond to provide top-notch service. Thank you for giving me co More

by Themazanecs2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
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Jun 22, 2026 -

McCluskey Buick GMC responded

Tonya and our team are moved to hear how comfortable and pressure-free purchasing your Chevrolet Equinox was. It means a lot that we could support you every step of the way and make the delivery memorable. Thank you for trusting us with this experience.

June 20, 2026

Always been courteous and help us with both cars we have purchased. Helped us refinance to lower payments. More

by samkathy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Jamison
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Jun 20, 2026 -

McCluskey Buick GMC responded

Thanks for sharing your five-star experience. We’re glad Tonya and our team have provided courteous service for both of your vehicle purchases and helped refinance your Chevrolet Equinox to lower payments.

June 19, 2026

Great customer service from Ariele! She was so helpful and kept me up to date with what was going on with my car. More

by kelseynmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariele
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Jun 19, 2026 -

McCluskey Buick GMC responded

Thank you for the 5-star review. We’re pleased to hear our team kept you informed during your Chevrolet Equinox service and look forward to helping you again.

June 19, 2026

I went in for an oil change appointment at 2:30 and waited for my car to be done until 7:00. More

by thomastiffany579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Maly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

McCluskey Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 19, 2026

Great service ever time. I recommend McCluskey to friends and family. I have always had excellent service. More

by c.kaucher.1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

McCluskey Buick GMC responded

It’s great to know that Tonya and the team have consistently provided you with excellent service. We appreciate you recommending our Chevrolet Trailblazer service to friends and family and look forward to your next visit.

June 19, 2026

The people that work @ McCluskey are always very nice and knowledgeable. They explain things well. More

by c.kaucher.1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

McCluskey Buick GMC responded

We appreciate you highlighting our team’s friendly and knowledgeable approach during your Chevrolet Equinox service. It’s great to hear our explanations helped you feel informed throughout the process. We look forward to helping you again whenever you need us.

June 19, 2026

Kirt was great if not a little overbearing but this is understood. The problem happened after the sell. I had realized the car had been in a previous accident and that wasn't disclosed. I was also ignored More

by joeappelman
Recommend Dealer
No
Employees Worked With
Kirt
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Jun 25, 2026 -

McCluskey Buick GMC responded

We're sorry to hear about your experience, Joe, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 19, 2026

Without a doubt, this was the easiest car buying experience I have ever had. I recommend them to everyone! More

by HummNow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Smith
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Jun 19, 2026 -

McCluskey Buick GMC responded

We’re thrilled the process for your new GMC HUMMER EV SUV went so smoothly. Tonya and the entire team appreciate your recommendation. We look forward to helping you on your next visit.

June 19, 2026

The staff was courteous, friendly and well informed. We especially appreciated the fact that there was no sales pressure. More

by mgflower08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius Hilson
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Jun 19, 2026 -

McCluskey Buick GMC responded

Thank you for sharing your experience with our team. We’re thrilled the courteous, friendly, and informative service came without any sales pressure. Congratulations on your new GMC, and we look forward to welcoming you back soon.

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