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McCluskey Buick GMC

Cincinnati, OH

4.4
429 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 430 reviews

October 28, 2026

Great doing business with yall. Everything was done in a timely manner fashion. Car was delivered earlier than expected. Thank for everything. More

by zakkiyyah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2026 -

McCluskey Buick GMC responded

We're glad your new GMC arrived ahead of schedule and everything moved along promptly. Thank you for choosing our team!

October 28, 2026

I appreciate the mobile service but I’m not convinced it’s the same in store service you would receive. My traverse was left with 3 tires with low psi and the warning lights were even on. I didn’t put ai More

by kelly.graham4419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2026 -

McCluskey Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 27, 2026

What an Amazing staff! !! April Riahi was my Service Representative. She made me feel welcomed and valued. She kept me informed about my vehicle through the vehicle maintena More

by tanekarobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Riahi
Oct 28, 2026 -

McCluskey Buick GMC responded

Thanks for sharing about your experience with McCluskey Buick GMC. We appreciate your business and hope to see you again soon!

October 26, 2026

I was very disappointed that they couldn’t program my remote to my 2020 Impala, and the lady that waited on me had a bad attitude! More

by mzrobinr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
April
Oct 26, 2026 -

McCluskey Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 26, 2026

It was simple and easy to work with professional sales people couldn't have a better experience thanks so much More

by dlgehrlichllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

McCluskey Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing McCluskey Buick GMC.

October 24, 2026

Had a very great experience. The people were very professional and Respectful. Great Day #Whooodeyrific4life More

by danielmartin02379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2026 -

McCluskey Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McCluskey Buick GMC.

October 24, 2026

Great Service and friendly staff all in the comfort of my driveway for a great price More

by bstoneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2026 -

McCluskey Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 24, 2026

The mobile service people showed up on a cool morning with some wind and rain. They seemed happy to work in those conditions, but I had some barn space that I offered. As far as being courteous, friend More

by gary.magie84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe it was Rosie and not sure about the boys name. Check my invoice
Oct 24, 2026 -

McCluskey Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 24, 2026

The dealership is fine. The service department can be frustrating. They are often impersonal and the last time I was there, they never told me my car was done while I sat in More

by rrhardesty2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracey Pacheco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

McCluskey Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

October 23, 2026

Will not honor lifetime warranty. Sales reps leave very fast after the sale. Good luck getting your tags of you are doing a trade in. More

by Screennamehere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Maly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

McCluskey Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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