Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
337 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Contact Dealership

9673 Kings Automall Drive

Cincinnati, OH

45249

Directions

Filter Reviews By Type

Showing 337 reviews

September 08, 2026

I had a great experience getting my oil change. The service representative was very helpful and friendly. The dealership was clean and sitting area was very comfortable. More

by jonathanalon70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 08, 2026 -

McCluskey Buick GMC responded

Knowing the oil change on your Buick Encore GX went smoothly and that our service representative could assist you in a friendly, supportive way means a lot to our team. It’s rewarding to know you found our facility spotless and the seating area relaxing.

September 08, 2026

Took really good care of me and treated me like family and wasn’t treated like a number for the next sale! More

by john.d.cornett1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Print
Sep 08, 2026 -

McCluskey Buick GMC responded

Knowing you felt cared for and treated like family instead of just another sale is truly rewarding. Your five-star rating and trust in choosing us for your new GMC purchase mean a lot to our team.

September 08, 2026

I took my car in for an oil change and to check the AC fluid. I had an appointment but when arriving, was told it would take up to 4 hours. I soon found out why. I got the hard sell to trade in my vehicle More

by review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh, Katie, Dion
Print
Sep 14, 2026 -

McCluskey Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 08, 2026

Ethan was great! On time,courteous, friendly and left no mess behind.would use again More

by purplemickey64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Print
Sep 08, 2026 -

McCluskey Buick GMC responded

Thank you for the five-star rating! Hearing that our service team was punctual, courteous, and left no mess during your Chevrolet Trax service means a lot to us.

September 08, 2026

Danielle was professional, helpful and communicated everything that was going to be repaired by second party insurance. I was pleased with the work that was done by the body shop on repairing the car b More

by DAVECELESTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Print
Sep 08, 2026 -

McCluskey Buick GMC responded

Knowing you felt informed about which repairs were covered by your insurance means a lot to our service team. We’re glad the body shop restored your Nissan Murano to its original condition.

September 08, 2026

Very good customer service . The help I get while I'm there is outstanding . Thanks More

by stevie_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 08, 2026 -

McCluskey Buick GMC responded

Thank you for the five-star rating and for highlighting the great support from our team. Hearing that the assistance you received during service on your Chevrolet Colorado was helpful means a lot to us.

September 08, 2026

Larry’s team is great, good for on our Corvette and helped resolve our concerns. More

by TMILLER6078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Smith service
Print
Sep 08, 2026 -

McCluskey Buick GMC responded

We’re glad the service on your Corvette addressed your concerns so effectively. Your recognition of our service team’s dedication means a lot to us.

September 08, 2026

It was the first time that I had my 2013 2500 HD Sierra Denali serviced at McCluskey. I was a previous customer at Borcherding GMC/Buick. More

by craig.burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Vollrath
Print
Sep 14, 2026 -

McCluskey Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing McCluskey Buick GMC.

September 07, 2026

It was the first time that I had my 2025 Enclave Buick serviced at McCluskey. I was always a customer at Borcherding GMC/Buick. I will tell you that Ariele was most welcoming and so very helpful with th More

by GRANDMOMV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2026 -

McCluskey Buick GMC responded

Clear, patient communication is fundamental to how our service department operates. We’re glad your first service experience for your 2025 Buick Enclave felt welcoming and thorough. Knowing you found our team helpful and understanding means a lot to us.

September 07, 2026

My service attendant was very kind, efficient and thorough.The service tech seemed to have completed everything correctly. The facility was very clean and welcoming. More

by danny.mickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2026 -

McCluskey Buick GMC responded

We’re glad the service on your GMC Canyon felt welcoming, efficient, and comprehensive. Your praise of our clean, inviting facility and our team’s attention to detail means a lot to our service department.

1
...
6
7
8
...
34