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McCluskey Buick GMC

Cincinnati, OH

4.5
337 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 337 reviews

September 07, 2026

Very professional and knowledgeable also courteous. Preformed the job in a very timely manner also cleared the area of any trash. More

by mikehall1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2026 -

McCluskey Buick GMC responded

Your recognition of our team’s professional and courteous service on your Chevrolet Traverse, along with the prompt work and thorough cleanup, is greatly appreciated. Hearing that we met your expectations means a lot to our service department.

September 07, 2026

Had a warranty issue and Josh helped take care of it, no problems. Appreciate working with a company who stands behind what they sell! More

by petehvac100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Vollrath
Sep 07, 2026 -

McCluskey Buick GMC responded

Hearing that your warranty issue was handled smoothly means a great deal to our service team. We appreciate you trusting us to stand behind your GMC 3500.

September 07, 2026

Bridgett was fantastic always nice and helpful I am a customer that has been with you for awile More

by terryjohnson334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgett Miller
Sep 07, 2026 -

McCluskey Buick GMC responded

We’re glad you felt well cared for by our attentive service team during your Chevrolet Malibu service. We appreciate your continued loyalty.

September 07, 2026

From beginning to end, my service appointment could not have been a more positive experience. Katie, my service advisor, was cordial, professional, and informative. Certainly would recommend. More

by bearreis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Mockabee
Sep 07, 2026 -

McCluskey Buick GMC responded

We’re glad your service appointment went so smoothly from start to finish. Knowing you found your service advisor friendly, knowledgeable, and professional means a lot to our service team. Thank you for recommending us and trusting us with the service on your Encore GX.

September 07, 2026

You guys have been very helpful. BJ Smith . Has been outstanding. Thye are working on a problem with my truck. But have been helpful during this process. Thank you. More

by sclaytor0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Smith
Sep 07, 2026 -

McCluskey Buick GMC responded

Knowing that our team has been helpful throughout the service on your Chevrolet 2500 means a lot to us. We appreciate your patience as our service team works on resolving the issue with your truck.

September 07, 2026

Service is always top quality. Service reps are attentive and get you in and out as fast as possible . More

by domaschko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2026 -

McCluskey Buick GMC responded

We’re glad our attentive service reps delivered top-quality care for your Chevrolet Silverado 1500 and got you in and out quickly. Your five-star rating and these kind words mean a lot to our team.

September 06, 2026

Application process was simple. U was approved for a car very quickly. About an hour after signing the financing contract I was contacted that they gave me the incorrect price on th More

by ellsylynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chuck Maly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Pacheco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

McCluskey Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 03, 2026

You were very pleased with Bailey. He helped us find exactly what we wanted we would definitely buy here again. The experience was great 🤗 More

by fernmiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey was amazing 🤗
Sep 03, 2026 -

McCluskey Buick GMC responded

Our sales team enjoyed helping you find exactly the right GMC Terrain. Knowing you’d choose to buy here again and seeing your five-star rating means a lot to our dealership.

September 03, 2026

I took in the car with a check engine light, but it was running fine. After replacing the PCV valve and ECM ($2500), they said I also needed a fuel injector. I drove it off the lot without doing this re More

by noah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh (nice and responsive, but may or may not realize the mechanic is overbilling and also charging customers for damages that they caused themselves)
Sep 14, 2026 -

McCluskey Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 02, 2026

The staff is always quite capable and reliable. Larry's expertise is always needed and appreciated.. Thanks much.. More

by cbmacfee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

McCluskey Buick GMC responded

Knowing that you find our staff capable and dependable means a lot to our service team. Thank you for trusting us with your Corvette.

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