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McCluskey Chevrolet

Cincinnati, OH

3.3
562 Reviews

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 562 reviews

July 15, 2015

Willing to please......great customer care! I had a recent problem with McCluskey after a car buying experience, after making my complaints known, I was immediately contacted by Karen and she ma More

by jodiegirl37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon
Jul 15, 2015 -

McCluskey Chevrolet responded

I have asked that this customer contact me personally so that I can address their issues/concerns regarding their public statement. We always strive for complete customer satisfaction and have thousands of customers that are extremely satisfied with their experience at McCluskey Chevrolet!

June 20, 2015

Start to finish, great sales experience We just leased a new 2015 Cruze at McCluskey. We worked with one of the Internet team sales managers, Corbin Stamper. It was unlike any new lease expe More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 22, 2015 -

McCluskey Chevrolet responded

Bill, it was a pleasure to read about your third car buying experience at McCluskey Chevrolet. Congratulations on your new 2015 Cruze! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Corbin was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Warm regards, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

May 30, 2015

Straightforward and responsive Having dealt with several dealerships both past and present our experience with McCluskey and specifically our sale rep Rich Heimbrock was straightfor More

by Dick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Heimbrock
Jun 01, 2015 -

McCluskey Chevrolet responded

Dick, I really appreciate you being so kind as to write this review about your experience at our dealership. We try our best to stand out from other dealers in terms of service excellence and we are glad that Rich was able to show you what our dealership is all about. We would love to work with you again in the future. Best Regards, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

May 16, 2015

Had an excellent experience from test drive to purchase. We had the best car buying experience of our lives at McCluskey Chevrolet. Our salesman, Justin Huber, was friendly, honest and straightforward. For More

by DKMurphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Huber
May 18, 2015 -

McCluskey Chevrolet responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It is quite an accomplishment to hear that we provided you the best car buying experience ever. We are glad that Justin was able to provide you with the outstanding customer service we strive to deliver to each of our guests. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

April 30, 2015

Poor customer service Attempted to make an appointment for a engine repair and got the phone runaround. I decided to go to another dealer. Won't be back More

by George P
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rhonda
April 14, 2015

Service Department I purchased a vehicle from this dealership two months ago. The sale experience was A++ however when I went to get my routine oil change, I experienc More

by Grigg302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Shaw
May 04, 2015 -

McCluskey Chevrolet responded

Thank you for taking the time to bring this to our attention. Please understand that this is in no way indicative of our business philosophy, or even remotely the expectation of a final outcome to any one of our guest experiences. I am ready, willing, and able to assist in any way possible to do whatever it takes to resolve your frustration and disappointment with us here at McCluskey Chevrolet. Please contact me personally at your earliest convenience at 513-697-5450 Thank you, Karen Shepherd Internet Sales Manager McCluskey Chevrolet, Inc

March 25, 2015

Exceptional Sales Lady!!!! Great Customer service. Victoria was patient with me from the very first day. I had been car shopping for awhile and my experiences with some sales agents were not very pleas More

by MNwanze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Franklin
Mar 25, 2015 -

McCluskey Chevrolet responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Victoria made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Best Regards, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

March 20, 2015

2015 Silverado truck. WOW! We was looking at newer used trucks, but ended up buying a new one due to price. We are very happy with our purchase, and just loved our salesman Jus More

by Linda k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Smith
Mar 23, 2015 -

McCluskey Chevrolet responded

Linda, thank you for this great review! Justin truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

January 28, 2015

I love my new car! My sales agent was Brody Wolf. His service to me and my family in shopping and choosing the right car for my needs and desires was invaluable. He was More

by Bsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brody Wolf
Jan 29, 2015 -

McCluskey Chevrolet responded

It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Regards, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

January 19, 2015

Great Experience! Broderick Wolf did a great job with helping us find the perfect car that fit our needs and price. We are very pleased with our Chevy Cruze and it was More

by XAvendano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brody Wolf
Jan 20, 2015 -

McCluskey Chevrolet responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our guests leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Regards, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

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