McCluskey Chevrolet

I have never witnessed worse handling of service issues than I have at this dealership. Buying a car is just one part of the process - where you actually need to have a good experience is the lifetime of s than I have at this dealership. Buying a car is just one part of the process - where you actually need to have a good experience is the lifetime of service that comes afterward. Do not buy a car from McCluskey expecting to have that smooth experience. My girlfriend has a ‘22 Chevy Trax that has inexplicably spent almost more time at this dealership than it has in our possession. Most recently, among myriad other issues, the transmission failed in a parking lot, preventing us from being able to shift into drive, reverse, or park. Upon having it towed to the dealer, they refused to give a loaner or accurately inform us of Chevrolet’s rental policy (don’t let them fool you, call Chevy corporate - they will offer you a daily stipend for a rental and inform you of the policy). This is the 5th time the car has been in for service this year, with the first 4 times being due to the service department’s incompetence. Furthermore, they sent us a video from the service tech that completely ignored the actual problem, insisting we buy a $300 battery to simply be able to diagnose the issue. Operating with the lack of care, humanity, and understanding this service department shows is honestly commendable. I simply don’t think I could run a business this way if I tried. Do not expect to be listened to, do not expect to be treated as an equal, and most certainly do not expect to be treated with integrity. You will be nickled and dimed every step of the way. Go somewhere else. More

Excellent customer service, very pleasant conversations with upgrade department, and good coffee, service was performed on a very high quality standards, with upgrade department, and good coffee, service was performed on a very high quality standards, More

I am frustrated and angry about the service on my vehicle. I have had my car for 4 years, brought it for regular service, oil changes and repairs to McCluskey in a timely manner. After bringing the vehicle. I have had my car for 4 years, brought it for regular service, oil changes and repairs to McCluskey in a timely manner. After bringing the car in for an oil change July 12, I found that the anti-freeze was empty. I was told the antifreeze isn't checked during oil changes. Subsequently I had to rent a vehicle and was told I needed a hose and filter, and perhaps two tires. I was told they had the parts and I would have the car Wednesday. Now I have received an alert that my rear tire is flat, which it wasn't flat when I brought it in last Friday. I was told that they didn't have the hose the car needed so I wouldn't have the car Wednesday and that they would need to drive the car first before I could get the car. I would like to know how the rear tire went flat, when wasn't flat last Friday when I brought it in, why the part wasn't available when I was told it was at the dealership and why the fluid wasn't noticed to be low at the time of the oil change. More

Very good experience, very courteous, clean waiting area, did good job and done in timely manner did good job and done in timely manner More

My experience with this dealership has been nothing short of awesome! Tony Blackburn has assisted me with my purchase of multiple cars and he will be who I go to from here forward. He is the most knowledgeab of awesome! Tony Blackburn has assisted me with my purchase of multiple cars and he will be who I go to from here forward. He is the most knowledgeable car sales expert I’ve had the chance to work with, I highly recommend his services! More

Very professional. Honored all agreements. Friendly employees. Answered all questions. Got us in and out in a timely manner. Honored all agreements. Friendly employees. Answered all questions. Got us in and out in a timely manner. More

I had a great experience in buying my new car. Josh was great to work with. Josh was great to work with. More

Great service! Got me right in and was out the door in no time. Will be back. Got me right in and was out the door in no time. Will be back. More

Chevy’s suck! !! Don’t waste your TIME or your MONEY! We have an issue with our brand new 2024 Traverse after 2 1/2 months of owning it, after already having issues !! Don’t waste your TIME or your MONEY! We have an issue with our brand new 2024 Traverse after 2 1/2 months of owning it, after already having issues with our 2020 for over a year after purchasing it in 2022 and spending practically every single month running there and spending COUNTLESS hours in the showroom waiting. We have a brand new car with issues already!! We put $10k down trusting this one and now this?! YOU HAVE GOT TO BE KIDDING ME!!! They just wanted and needed to make the sale. STAY AWAY!!! The proof is in the pudding on all the proof that I have!!!!! More

Always a pleasure friendly and helpful favorite dealership and service department have gotten every car I have from Mcclusky dealership and service department have gotten every car I have from Mcclusky More