McCluskey Chevrolet

Great Service! I made it clear what type of vehicle I was looking for, and they got me what I wanted. No attempt to push me into a vehicle I didn't want. I will definately make this my first stop for a was looking for, and they got me what I wanted. No attempt to push me into a vehicle I didn't want. I will definately make this my first stop for all new vehicle and service needs! More

I spoke with Jeff Queen on 3 different occasions about an application I had filled out on line for their GUARANTEED FINANCING. I told him I did not have any down payment money and he assured me he could stil application I had filled out on line for their GUARANTEED FINANCING. I told him I did not have any down payment money and he assured me he could still get me in a car. I drove 1 1/2 hour to the dealership in bad weather to get a vehicle. When I arrived I was not able to work with Jeff because he had fallen on the ice. He was in the dealership and I spoke to him but was referred to another salesperson, Linda. This was at the Colerain Store. Linda asked me more questions and filled out still another application then told me that I didn't qualify for zero down on a car. It was because my income was less than $2000. a month (I was $110. short of that figure). I had given this information to Jeff on the phone the evening before and he did not indicate that it was a problem, and still assured me he could put me in a vehicle. Linda said I had to have $1000. down in order to get financed. I had spent a half tank of gas and 3+ hours driving time to get to their facility under the impression I would be financed. I was very disappointed in the way this was handled and any questions they asked me when I got to the dealership could have been handled over the phone to save me the trip if they in fact could not help me. I am a senior citizen and feel I was treated poorley. More

Kenny is amazing. He didn't stop until he found the car we wanted, at a price we were happy with. The time and attention he gave us was something we've never ever experienced with any other dealer. When we we wanted, at a price we were happy with. The time and attention he gave us was something we've never ever experienced with any other dealer. When we decide to purchase our next car Kenny will be the only salesman I'd want to work with. I've never seen such hard work and dedication than I saw with Kenny F. He represents McClusky Chevrolet in the highest possible way. Kenny treated us like we were people, not worrying about anything but making us happy. If you need a new car, you'd be crazy if you didn't go to McCluskey Chevrolet and see Kenny Frakes. More

My husband and I just bought a used car from McClusky Chevrolet at Kings Auto Mall. This was the 3rd car we bought from them in 16 months. Karen Shepherd was the person who sold us all three cars. She wi Chevrolet at Kings Auto Mall. This was the 3rd car we bought from them in 16 months. Karen Shepherd was the person who sold us all three cars. She will be the person, and McClusky will be the place we go to for all our future vehicle needs! They take such good care of us, and I highly recommend them, they are wonderful! More

We went to McCluskey Chevrolet after a less than pleasant experience at another dealership in the Kings Mall. We were very pleased with Gary's professionalism and willingness to help. He worked with us and p experience at another dealership in the Kings Mall. We were very pleased with Gary's professionalism and willingness to help. He worked with us and presented us with various options. In the end, we drove out in the car we fell in love with. Thank you Gary, Merry Christmas to you and your boys. More

My Sales Rep., Doug Burns, went "above & beyond" in my opinion in addressing my needs for my new Camaro. He searched & found the Victory Red, 2SS with a sunroof that I wanted, including havi beyond" in my opinion in addressing my needs for my new Camaro. He searched & found the Victory Red, 2SS with a sunroof that I wanted, including having the black rally stripes put on it for me as it didn't have any on it originally. He also arranged for rides to pick me up to not only take the car home (as I did not do a trade-in), but also for the pick-up and return of my Camaro for additional undercoating that I had done. He also had it completely detailed and filled up for me! How cool is that??!! He is still taking care of a few things for me and following up with me as he can. He did a great job with me and this sale! More

Doug Burns took the time to drive me around to several different lots to pick the van that I was satisfied with. The first van I look at was basically junk. So, Doug was determined to get me a really good different lots to pick the van that I was satisfied with. The first van I look at was basically junk. So, Doug was determined to get me a really good Chevy Silhoutte van and he did. Thanks Doug! More

Me and my husband bought a brand new 2012 car from the Kings location. We were financed the wrong car (2013 instead of 2012), we had to take the 2013 car back the following weekend and exchange for the co Kings location. We were financed the wrong car (2013 instead of 2012), we had to take the 2013 car back the following weekend and exchange for the correct car (2012). (note: we live over 1 hour away each way) The original down payment we made had to be re-done so we opened another account for just our car. The original downpayment check was supposed to be cancelled by them but wasnt and got cashed and overdrew the wrong account. I wrote 2 more checks to them on the new account for the new downpayment. The day they were to be deposited, we were informed by them, they couldn't use new checks so we had to go back down and take them cash! (another 2 hours on the road). We were supposed to receive a "rebate" in 2 weeks... got it 6 weeks later! We tried to contact the manager PAUL CLUXTON numerous times to resolve our problems, with NO return call, he made the salesman call us everytime. The only time we were able to get through to PAUL CLUXTON, we called the front desk and got transferred. As soon as we told him our name he HUNG UP ON US!!!! and never called us back. We finally had to call GENERAL MOTORS and the customer service rep Myra called MR CLUXTON and left several messages (documented by GM). She told me PAUL or McCluskey NEVER CALLED HER BACK (this was also documented GM) so McCluskey can't deny any of it! More

Gary Reed is a new Sales person but my buying experience with him was just fine. He was friendly, listened to my desires in a suv, and made a recommendation that I bought. I am quite happy with the 2012 Cap with him was just fine. He was friendly, listened to my desires in a suv, and made a recommendation that I bought. I am quite happy with the 2012 Captiva that I bought. Things could not have gone more smoothly thanks to Gary Reed. More

I purchased a 2006 f150 from McCluskey Chevrolet. I was told that it would be checked over thoroughly befor I received it. After getting the vehicle home I raised the hood and found hoses dry rotted. Two told that it would be checked over thoroughly befor I received it. After getting the vehicle home I raised the hood and found hoses dry rotted. Two weeks later they finally fixed the problem. I have had the truck serviced at the dealership since I have owned it. The last time the truck was taken in for an oil change, the service department personel who serviced my truck did not put enough oil in it. It was 2 quarts of oil low. I took the truck back to them for this problem and they could not find anything wrong or could not find out why it used 2 quarts of oil when I took it on vacation. I drove 225 miles to my destination after having the oil changed at their service department and the truck was 2 quarts of oil low when I checked it to drive home. I put 2 quarts of oil in the truck and drove the same route home and did not use any oil. They could not find the reason why it used 2 qrts of oil but did manage to find $1800 dollars worth of other problems my truck had. Now keep in mind that the truck was just in their service department about 3 weeks before that and there was nothing wrong. Needless to say I did not let them work on my truck again. To fix what they said was wrong with my truck cost me less than $250 in parts. After I told them that I did not want them to work on my truck I went and picked it up. When I got it home and looked under the hood, who ever at the service department that diagnosed my truck left to end of my air breather off and 2 of the clamps were gone. So I had to go and get new clamps to fix the problem. All I can say is do not go to this dealership and this is not the only incident that I have had with them. More