McCluskey Chevrolet

My husband and I just bought a used car from McClusky Chevrolet at Kings Auto Mall. This was the 3rd car we bought from them in 16 months. Karen Shepherd was the person who sold us all three cars. She wi Chevrolet at Kings Auto Mall. This was the 3rd car we bought from them in 16 months. Karen Shepherd was the person who sold us all three cars. She will be the person, and McClusky will be the place we go to for all our future vehicle needs! They take such good care of us, and I highly recommend them, they are wonderful! More

We went to McCluskey Chevrolet after a less than pleasant experience at another dealership in the Kings Mall. We were very pleased with Gary's professionalism and willingness to help. He worked with us and p experience at another dealership in the Kings Mall. We were very pleased with Gary's professionalism and willingness to help. He worked with us and presented us with various options. In the end, we drove out in the car we fell in love with. Thank you Gary, Merry Christmas to you and your boys. More

My Sales Rep., Doug Burns, went "above & beyond" in my opinion in addressing my needs for my new Camaro. He searched & found the Victory Red, 2SS with a sunroof that I wanted, including havi beyond" in my opinion in addressing my needs for my new Camaro. He searched & found the Victory Red, 2SS with a sunroof that I wanted, including having the black rally stripes put on it for me as it didn't have any on it originally. He also arranged for rides to pick me up to not only take the car home (as I did not do a trade-in), but also for the pick-up and return of my Camaro for additional undercoating that I had done. He also had it completely detailed and filled up for me! How cool is that??!! He is still taking care of a few things for me and following up with me as he can. He did a great job with me and this sale! More

Doug Burns took the time to drive me around to several different lots to pick the van that I was satisfied with. The first van I look at was basically junk. So, Doug was determined to get me a really good different lots to pick the van that I was satisfied with. The first van I look at was basically junk. So, Doug was determined to get me a really good Chevy Silhoutte van and he did. Thanks Doug! More

Me and my husband bought a brand new 2012 car from the Kings location. We were financed the wrong car (2013 instead of 2012), we had to take the 2013 car back the following weekend and exchange for the co Kings location. We were financed the wrong car (2013 instead of 2012), we had to take the 2013 car back the following weekend and exchange for the correct car (2012). (note: we live over 1 hour away each way) The original down payment we made had to be re-done so we opened another account for just our car. The original downpayment check was supposed to be cancelled by them but wasnt and got cashed and overdrew the wrong account. I wrote 2 more checks to them on the new account for the new downpayment. The day they were to be deposited, we were informed by them, they couldn't use new checks so we had to go back down and take them cash! (another 2 hours on the road). We were supposed to receive a "rebate" in 2 weeks... got it 6 weeks later! We tried to contact the manager PAUL CLUXTON numerous times to resolve our problems, with NO return call, he made the salesman call us everytime. The only time we were able to get through to PAUL CLUXTON, we called the front desk and got transferred. As soon as we told him our name he HUNG UP ON US!!!! and never called us back. We finally had to call GENERAL MOTORS and the customer service rep Myra called MR CLUXTON and left several messages (documented by GM). She told me PAUL or McCluskey NEVER CALLED HER BACK (this was also documented GM) so McCluskey can't deny any of it! More

Gary Reed is a new Sales person but my buying experience with him was just fine. He was friendly, listened to my desires in a suv, and made a recommendation that I bought. I am quite happy with the 2012 Cap with him was just fine. He was friendly, listened to my desires in a suv, and made a recommendation that I bought. I am quite happy with the 2012 Captiva that I bought. Things could not have gone more smoothly thanks to Gary Reed. More

I purchased a 2006 f150 from McCluskey Chevrolet. I was told that it would be checked over thoroughly befor I received it. After getting the vehicle home I raised the hood and found hoses dry rotted. Two told that it would be checked over thoroughly befor I received it. After getting the vehicle home I raised the hood and found hoses dry rotted. Two weeks later they finally fixed the problem. I have had the truck serviced at the dealership since I have owned it. The last time the truck was taken in for an oil change, the service department personel who serviced my truck did not put enough oil in it. It was 2 quarts of oil low. I took the truck back to them for this problem and they could not find anything wrong or could not find out why it used 2 quarts of oil when I took it on vacation. I drove 225 miles to my destination after having the oil changed at their service department and the truck was 2 quarts of oil low when I checked it to drive home. I put 2 quarts of oil in the truck and drove the same route home and did not use any oil. They could not find the reason why it used 2 qrts of oil but did manage to find $1800 dollars worth of other problems my truck had. Now keep in mind that the truck was just in their service department about 3 weeks before that and there was nothing wrong. Needless to say I did not let them work on my truck again. To fix what they said was wrong with my truck cost me less than $250 in parts. After I told them that I did not want them to work on my truck I went and picked it up. When I got it home and looked under the hood, who ever at the service department that diagnosed my truck left to end of my air breather off and 2 of the clamps were gone. So I had to go and get new clamps to fix the problem. All I can say is do not go to this dealership and this is not the only incident that I have had with them. More

This is the second car I have bought from McClusky Chevrolet and Karen Shepherd in 10 months.Last July I bought a new Malibu and just bought a used car from her this week. Karen is so personable and r Chevrolet and Karen Shepherd in 10 months.Last July I bought a new Malibu and just bought a used car from her this week. Karen is so personable and really takes the time to listen to us and help us find the car we want. I told Karen when I was leaving that she has to sell cars forever so I can keep coming back to her! She is wonderful! More

Richard Heimbrock is an outstanding man. He listened to exactly what we were looking for and delivered. I never got that "sleazy" car sales-man feel from Richard. He was professional and compas exactly what we were looking for and delivered. I never got that "sleazy" car sales-man feel from Richard. He was professional and compassionate. We've recently taken our car for the first oil change and couldn't be happier with the service department as well. More