
McCluskey Chevrolet
Cincinnati, OH
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Richard Heimbrock is an outstanding man. He listened to exactly what we were looking for and delivered. I never got that "sleazy" car sales-man feel from Richard. He was professional and compas exactly what we were looking for and delivered. I never got that "sleazy" car sales-man feel from Richard. He was professional and compassionate. We've recently taken our car for the first oil change and couldn't be happier with the service department as well. More
they are the best in cincinnati !there shop is clean thruogh out it .they used all gm parts worked with the insurancce company of the guy how rended us great! the body fit looks like new and neverbeen h thruogh out it .they used all gm parts worked with the insurancce company of the guy how rended us great! the body fit looks like new and neverbeen hit thnak you 20911camaro More
Made it very easy to purchase car even with having bad credit.I would and will recommend this dealer to family and friends,will be a return customer credit.I would and will recommend this dealer to family and friends,will be a return customer More
i have bought two new cars from mccluskey every thing i have asked of them they have done and outstanding work for us ! always remember they our human beings treat them like you want to be treated ! have asked of them they have done and outstanding work for us ! always remember they our human beings treat them like you want to be treated ! More
I called and made appointment for Volt recall per the Certified letter from GM president. I was told by the rep that I had to wait for 10 days for parts to arrive and that appointment would take 3 hours Certified letter from GM president. I was told by the rep that I had to wait for 10 days for parts to arrive and that appointment would take 3 hours. Well if any of that were the truth the. I would be fine. Upon arrival I was essentially laughed at and told they could "fix my tire" and that I had my facts wrong. I cannot begin to imagine how or why they can make an appointment, tell me they are waiting for the parts and even give me a time frame estimate if they had no intention of actually doing anything. So after the 10 days I was forced to wait for this hassle and waste of a work-day the offer from GM to buy the Volt back from any buyers who were concerned about its safety--offer rescinded !! The ultimate bait and switch. Not sure if GM instructed its dealers to lie in this manner but It is highly suspicious. As for why the dealer has chosen to handle its business in this manner is nothing short of despicable. In short, do not trust this dealer! More
I tried a few other dealerships in the area, and the promise never matched up to delivery. I had almost given up when I was put in touch with Dan Hoffman. Best customer service EVER!! He went above a promise never matched up to delivery. I had almost given up when I was put in touch with Dan Hoffman. Best customer service EVER!! He went above and beyond and what he promissed, he delivered. He askes the right questions and gets the right answer. Could not recommend Dan or the dealership more!!!! More
The time that i spent looking for a car not at this dealership was crazy. The time that i spent with dan hoffman was excellent. He was friendly an very honest. i had no problem buying a car from him an dealership was crazy. The time that i spent with dan hoffman was excellent. He was friendly an very honest. i had no problem buying a car from him an loved it. no problems what so ever. great person an great at what he does. still loving my car to this day. More
I would to say thanks to McCluskey Chevrolet staff for taking care of the problem I was having with my HHR. I had called Chevrolet customer service and they weren't being of much help with the issue. From taking care of the problem I was having with my HHR. I had called Chevrolet customer service and they weren't being of much help with the issue. From the time of the appointment to showing up at the dealer, McCluskey was very professional in taking care of the issue. The waiting room with the T.V. plus free food was like being taken care of at a Rolls Royce dealer. The service consultant Karen Wey keep me up to date on what was going on and is a A+ to the McCluskey dealership. Being up set that I was having a problem with my car before I got there, Karen made sure everything was right before I left and made the experience a good one. Being an ex General Motors employee of 15 yrs. I still believe in buying American products. Thanks again to Karen Wey and the McCluskey staff. I will recommend this dealer for sales and service to my friends. Thanks, Dennis More
My car buying experience at McCluskey Chevrolet was excellent from start to finish. My salesperson was friendly, courteous & professional. He made me feel like he really had my best interest at heart excellent from start to finish. My salesperson was friendly, courteous & professional. He made me feel like he really had my best interest at heart. Due to my particular circumstances, purchasing a car was an all day event but he was very patient through the hole experience. I would definately recommend Ken Tarvin & McCluskey Chevrolet to anyone. More