McCluskey Chevrolet

i got a 2011 chevy malibu from mcclusky i am very happy i got a 2011 chevy malibu from mcclusky i am very happy with my vehicle. the employees were polite, respectful, friendly, and the process was very qu i got a 2011 chevy malibu from mcclusky i am very happy with my vehicle. the employees were polite, respectful, friendly, and the process was very quick. this is the second new car i got from mcclusky and will return there in the future and recomend them to others. More

Very friendly atmosphere and attentive service. Quoted best price possible for the exact car we were looking for. Very helpful sales representative and very easy to work with. Explained all of the optio best price possible for the exact car we were looking for. Very helpful sales representative and very easy to work with. Explained all of the options available with added benefits of interest. Would definitely with with Bob again for future business. More

My father and I met with Keith McCluskey due to an on-going issue with our vehicle and he set up an appointment, dealt with the issue at hand and took good care of us... Keith went over and beyond hi on-going issue with our vehicle and he set up an appointment, dealt with the issue at hand and took good care of us... Keith went over and beyond his call of duty...he made my car safe for me and my grandkids to drive in again and for this I thank him... Derrick Robinson is a very pleasant individual. When I first met him in the body shop he was very honest about what needed to be done with my vehicle, he talked with Keith and Chuck Maly to make sure the situation was handled. Thank Derrick! Chuck, you called me to let me know up front what I was dealing with and I appreciated that, you took the initiative to make sure my car was safe to drive. Thank you Chuck! More

I am a Saturn Vue owner and was very leary of going to a new dealership for anything. But McLuskey kings AutoMall Service dept has totally changed my mind. The Service department made me feel very welcome a new dealership for anything. But McLuskey kings AutoMall Service dept has totally changed my mind. The Service department made me feel very welcome and addressed all my cars issues with a smile and a complete explination as to what was to be done then what was done. I will continue to use them for all of my service needs and will look here 1st for a new car when I am ready. The times I was in for service thet drove with me to assure that they knew exactly what I was meaning. then after they fixed it they went back out with me to assure me it was fixed to my satisfaction. They have gone above what ever the Saturn dealer I went to did. I am now a true Chevy customer. I have never met with a sales staff. but if they are anything like the service department they will have my business. I had bought 6 cars from Kings Saturn in the past and will feel comgfortable dealing with McCluskey from here on out. the quality of the work was TOP notch. everyone was very helpful. Thank you for taking over the care of my Vue Teresa Florimonte More

Roy Foster was friendly and great to work with. There is a strike going on which caused an issue with supply of the vehicle we wanted. We waited for a few weeks for a vehicle to come in with the preferred a strike going on which caused an issue with supply of the vehicle we wanted. We waited for a few weeks for a vehicle to come in with the preferred options and color. When it didn't arrive, Roy arranged for a trade with another dealership. More

After being turned down by numerous car dealerships I went into McCluskey Chevrolet. I was informed of an option to obtain a vehicle. It was a great plan and I gladly accepted. Very frustrating when you went into McCluskey Chevrolet. I was informed of an option to obtain a vehicle. It was a great plan and I gladly accepted. Very frustrating when you work your xxx off for many years and you are basically escorted out the door because of non established credit. Karen Shepherd helped me get not only a vehicle but one I can be proud to drive. Thank you again. More

AFter having trouble with a brand new car, the two above individuals went above and beyond to find a solution to my situation! I will certainly come back to McCluskey in the future! I would definitely recom individuals went above and beyond to find a solution to my situation! I will certainly come back to McCluskey in the future! I would definitely recommend this dealership to anyone interested in purchasing a new Chevrolet! Thanks again Walt Kelsey, Samuel Jackson, and McCluskey Chevrolet! More

Our family was searching for a used vehicle that would comfortably seat 5 people and had to be economical on gas. We went to several car dealerships in the area and was not able to find a car that met ou comfortably seat 5 people and had to be economical on gas. We went to several car dealerships in the area and was not able to find a car that met our needs in terms of what we wanted within our budget. Also, almost every other dealership did not provide friendly service. Roy Foster at McCluskey Chevrolet was very friendly and helpful in assisting us with purchasing an additional vehicle for our family. His customer service has exceeded our expectations and we definitely will refer to anyone we know that is car shopping. More

I worked with Ken Frakes. This is the third personal visit to him. This visit was for my Mother. She has credit to buy whatever she wants. She wanted a newer car. Upon trade in she had a clear tit visit to him. This visit was for my Mother. She has credit to buy whatever she wants. She wanted a newer car. Upon trade in she had a clear title of a Cadillac. Nice. Well maintained. Complete service history with Thompson McConnell Cadillac. She could have gone back to them but I asked her to let me find her a vehicle. I went back to McCluskey to see Ken Frakes. He has always given me a fair deal. I have sent a few friends to him but they were intercepted. All bought cars but for some reason only had my name on the deal. Anyhow, I still liked his service. When others blew me off, he was always positive and would say just let me see what I can do. Ken gave me great customer service. There was a problem while completing the deal. After taking the car for a demo, I decided to proceed with the completion of the paperwork. The deal was on the table. Then a young whipper snapper came in to say that he had a customer that wants to demo the car. I told him it was sold and no way! He walked off and came back in 2 minutes and grabbed the keys anyway. Say that he was just going to show it to him. He left the dealership with the car! How disrespectful was that! I felt like calling the deal completely off! My mom still wants her Cadillac back. It made her even angrier than it made me!. After stewing over it for a couple weeks, I finally could not let it go any longer. I called Keith McCluskey. Left him a message. I had no idea what would be done. I asked that he apologize to my self and my mother. We both feel that he was out of line and totally disrespectful to me. Personally I felt racially discriminated! I doubt he would have done that to a white woman. But I didn't say anything like that on the Voicemail. But to my surprise, the very next morning I received a call from my salesman, Ken Frakes. The dealership and he went way above to make me happier. I don't know if it is good to put in this, but just know they took care of this lady and her aging mother. We are happier that this has been brought to the attention of the dealership and hope it will be used as a training tool for future sales reps of what "NOT" to do to customers. The dealership is a good one! One that I have gone to several times and will continue to recommend and frequent. Thank you for listening! Delores M. Dawson More

We had a unsatisfactory situation with the service department but it has been resolved beyond our expectaions. Mike Kelsey went out of his way to make sure that all of our problems were taken care of department but it has been resolved beyond our expectaions. Mike Kelsey went out of his way to make sure that all of our problems were taken care of. Because of this we will continue to be faithful McCluskey customers. More