
McCluskey Chevrolet
Cincinnati, OH
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Bob Burnett was thoroughly professional and his expertise in knowing what we wanted and needed made getting a new car "stress free" for us. He had cars at the dealership for us to compare and his knowledge in knowing what we wanted and needed made getting a new car "stress free" for us. He had cars at the dealership for us to compare and his knowledge of them was impressive. We never had to go to another dealership to look at cars. We ended up with a Chevrolet Traverse and his instructions on "how to operate EVERYTHING" after we acquired it have made driving our car enjoyable. I love the hands-free calling and navigation......had Bob not introduced and explained all of the features, I would never have read instructions to actually use these features. He was friendly (even throughout all our many questions), took whatever time we needed and has followed up with us to ensure our satisfaction. Bob's a great salesman - as you can tell - we ended up with a Chevrolet and that was not what we started out to do!!! We're happy with our new car!!! More
My sales person Bob Burnett was very knowledgeable and helpful. I had many questions and concerns and he answered everything with confidence and accuracy. It was a very pleasurable experience and I woul helpful. I had many questions and concerns and he answered everything with confidence and accuracy. It was a very pleasurable experience and I would highly recommend Bob Burnett and McClusky Chevrolet. More
Bob is awesome. We leased our 1st car with Bob many years ago and have gotten every car since then with him as well. Where ever Bob goes, that is where we will get our cars from. He is always friendly, hones ago and have gotten every car since then with him as well. Where ever Bob goes, that is where we will get our cars from. He is always friendly, honest and knowledgable. He goes above and beyond. It is always a pleasure to work with Bob and to recommend him to others. More
I was looking for a car for appx 2 weeks. Dreading the prospect of going in to actually buy a car. I received an email from Ken Frakes on my birthday. It was just what I needed to get me in. His was t prospect of going in to actually buy a car. I received an email from Ken Frakes on my birthday. It was just what I needed to get me in. His was the only Birthday email I got this year. So I decided to give it a try. I went in on Jan 1. I was in and out in about 4 hours. Not that time included me being rude, dry and honestly not a nice person at all. He put up with my bad attitude, dryness and plain dislike of sales reps. I told him of my wants, needs and payment amounts I would pay for a car. i typically buy on notes. He smiled and just told said, "Work with me and let me see what i can do for you." I did not believe that I would get bought. Surprise! I did. A 2006 Malibu SS! It is the sexiest car I have ever owned. I feel like a princess in it. Ken took time to search his inventory and after so many "No's" from me, we finally found a few, but I settled on the Malibu SS. We had to travel to another location to get it. Well, I tell you. Had it not been for his tenacity I would have given up and bought a hooptie just to get around the sales experience. Once I settled on the car the work really began. Or so I thought. In less than 30 minutes he came back and told me that the bank bought me. I smiled and thanked him and waited to do the paperwork. What Ken does not know is that after he left me in his office i went over to the window cried as I looked up and Thanked my God for sending me that day. I also thanked God for Ken's atttitude as I said before I wasnt very nice. Ken is the type of sales rep that I appreciate very much. He will have my business the next time I need a vehicle. I will also be sure to send anyone looking to him. Thank you Ken Frakes for tolerating a customer like me. You were awesome! More
Bob did an outstanding job in assisting us with the purchase of our new vehicle. I would definitely recommend him to anyone looking to purchase, or lease a new or preowned vehicle. Also, the Carl Mu purchase of our new vehicle. I would definitely recommend him to anyone looking to purchase, or lease a new or preowned vehicle. Also, the Carl Mueller in service has been a great asset after the sale. More
This was my first time buying a new car and it was a great decision! Jesse and his team make things happen at McClusky Chevrolet @ Kings Auto Mall. I was well informed and felt at ease while they work great decision! Jesse and his team make things happen at McClusky Chevrolet @ Kings Auto Mall. I was well informed and felt at ease while they worked hard behind the scenes to help me drive off in my new Camaro. I highly recommend anyone considering to buy a car to not waste their time any where else. :) More
Bob Burnett is great to work with. He always responds promptly and comes to see me in person for paperwork requirements (we lease company vehicles through him). He makes it easy to do business with your promptly and comes to see me in person for paperwork requirements (we lease company vehicles through him). He makes it easy to do business with your company. Just a really good person to deal with. On the service side, seems a little on the pricey side. Considering local shops to save some money. More
Steve walked up to my daughter and I and asked if he could help us. I was only in the market for a used car, but after working with Steve, I was able to get a New car (2011). This was the first new c could help us. I was only in the market for a used car, but after working with Steve, I was able to get a New car (2011). This was the first new car I have owned. Steve worked so hard to get me the monthly price that I was looking for, as well as a new. Hats off to Steve, I would recommend him to any one. Jo Ann More
BOB BURNETT HAS BEEN MY LONG TIME FRIEND,PLUS SALES AND SERVICE SUPPLIER FOR THE 6 VEHICLES I HAVE PURCHASED OR LEASED SINCE I MOVED TO CINCI IN 1994. HE IS THE BEST ! WHEN HE MOVES DEALERS IF AND WHEN T SERVICE SUPPLIER FOR THE 6 VEHICLES I HAVE PURCHASED OR LEASED SINCE I MOVED TO CINCI IN 1994. HE IS THE BEST ! WHEN HE MOVES DEALERS IF AND WHEN THAT HAPPENS I FOLLOW HIM. I TRUST HIM TO LOOK AFTER MY INTEREST NO MATTER WHAT. BOB MAKES SURE MY VEHICLES ARE SERVICED AS WELL BY HI TOP PEOPLE . BOB INSURES THRU KARL AND LARRY IN SERVICE THAT I GET GREAT SERVICING OF ALL MY VEHICLES. I NOW OWN THREE! I AM WITH YOU BECAUSE OF BOB . I WILL STAY WITH YOU BECAUSE OF BOB. I WILL PURCHASE OR LEASE MY VEHICLES THRU YOU BECAUSE OF BOB BURNETT. More
Bob is a great guy to do business with. Any problems that come up have always been resolved satisfactory when dealing with Bob. This is my first Chevrolet product only because that is the vehicles that Bob s come up have always been resolved satisfactory when dealing with Bob. This is my first Chevrolet product only because that is the vehicles that Bob sells.So far I am very happy with the product but I also know that if there are any issues Bob will take care of me. Pete Garland More