
McCluskey Chevrolet
Cincinnati, OH
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After having a rough time with the car buying process, we were called into McCluskey Chevrolet by Keith McCluskey himself! I could not believe that Mr. McCluskey would actually take the time to right what he were called into McCluskey Chevrolet by Keith McCluskey himself! I could not believe that Mr. McCluskey would actually take the time to right what he found to be a wrong situation. At first I didn't even believe that it was even him contacting us, but we soon found out that it indeed was! Car dealerships normally have the reputation of being swindlers that only care about a commission; this was my mindset before I experienced true integrity. Mr. McCluskey and Karen Shepherd worked diligently on our issue until we walked out of the door completely satisfied! For a dealership as large as McCluskey Chevrolet to take the time with ONE customer speaks volumes of the character of this company. Our dealings restored my faith in a business that can prove to be a very tricky one! I believe that; even though they may not boast of being a Christian business; the principles of “treat others as you would want to be treated” and “esteem your brother higher than yourself” were clearly at work in our situation. We were treated with the utmost respect and care! We sat in Mr. Mcluskey's office and talked about life! We weren't made to feel as if we were beneath him in anyway, but talked as if we were old friends! Karen Shepherd came down from the Mason office to ensure that we were satisfied! She worked hard to make sure that we had everything that we needed and that the process went smoothly! This was truly a learning experience and a blessing for my family. We walked out of the the doors and a heavy burden was lifted as we embraced our new friends! I even got a little peck on the cheek :), just as sweet as you would give to a family member! I couldn’t have asked for a better outcome and I have McCluskey Chevrolet to thank for it! If I could post pictures to this website, I would introduce you to “Justice"...that’s the name of my Candy Apple Red 2010 Chrysler Sebring (BIG SMILE) I would and will HIGHLY RECOMMEND McCluskey Chevrolet! More
Chad has been great with the "incidents" our youngest has had since she learned how to drive. Whether it was fixing the broken mirror while her mother was out of town or repairing the dents in our cars after had since she learned how to drive. Whether it was fixing the broken mirror while her mother was out of town or repairing the dents in our cars after she mistakenly backed into mine in the driveway, he has always made sure that the repair was complete and done in the shoresest time possible. Having him work directly with the Insurance company was a plus, keeping me from having toman the phone. More