McCluskey Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Recently, I called McCluskey to see if they could get a Dodge Dakota with all the trimmings for me. Within a very short time, they called and said they had just what I wanted. I came in to test drive and B Dodge Dakota with all the trimmings for me. Within a very short time, they called and said they had just what I wanted. I came in to test drive and Bay very expertly reviewed its workings with me. I was treated like a VIP and I liked that. Everyone at the dealership was friendly. I decided to buy it and Bay led me through the purchasing process in a very professional manner. I had inquired about pricing with other dealers, but McCluskey beat them all. This truck only had 16000 miles on it too!I did not feel any pressure to purchase the extras, like undercoating and outer sealant, but I chose them anyway. I am extremely pleased with all of my dealings with McCluskey. After a few weeks, the left rear tire had a slow leak. I took it in and Bay had it repaired immediately. However, it continued to leak and I brought it baCK IN. wITH NO HESITATION, Bay ordered two new tires to be installed free of charge! Again, I continue to feel like a VIP. I will definitely recommend McCluskey to all of my friends. More
We have purchased several vehicles from McCluskey and every visit and transaction has been flawless. Mike and Walt Kelsey are great to work with and I wish I had them on my team. We recommend all of our every visit and transaction has been flawless. Mike and Walt Kelsey are great to work with and I wish I had them on my team. We recommend all of our friends and customers to visit McCluskey because we know they will get the best price and most importantly the best care in auto sales. More
Karen was terrific to work with....very knowledgeable and helpful. Everyone that we encountered was helpful and friendly. Don't know that there's anything that can be done about it, but the actual buying p helpful. Everyone that we encountered was helpful and friendly. Don't know that there's anything that can be done about it, but the actual buying process ( and we paid cash...no financing) seemed to take forever. I know we all have to be mindful of identity theft and accuracy, but I think I can buy a house with less paperwork! Other than that, it was a very good experience. More
What a great experience! I had been in the market for a convertible and found one on line at McClusky. My husband and I test drove a used 2008 Toyota Solara, and purchased the vehicle from Franko Travato. convertible and found one on line at McClusky. My husband and I test drove a used 2008 Toyota Solara, and purchased the vehicle from Franko Travato. He answered all of our questions, and worked out a good trade and great rate for our loan. I have never had This kind of experience at a car dealership before. No hassles, great price on a beautiful vehicle. I am Enjoying my new ride! Thank you! More
It would require pages and pages to detail the reasons why McCluskey Chevrolet can claim our entire family as "customers for life." Their approach to selling to and servicing customers is highly why McCluskey Chevrolet can claim our entire family as "customers for life." Their approach to selling to and servicing customers is highly ethical, extremely professional, and yet personalized. The net result is absolute confidence that you may trust McCluskey and know that they take your best interest to heart...with every encounter, in support of your every need. As someone who has (A) been employed by another Chevy dealership, (B) purchased several cars (new and used) during the past 35 years and (C) have made a career out of comparatively benchmarking and training employees in the art of delivering customer service, I can positively identify McCluskey Chevrolet as "Best in Class." I have already referred others to McCluskey; ALL have received the same terrific level of sales support and service as described, herein. More than once, I've responded to an action taken by a McCluskey representative with, "You really didn't have to do that...you've already done so much to exceed my expectations." The reply from McCluskey has always been the same—and with a sincere smile: "Yes, we did." More
The experience I had with McCluskey Chevrolet and Karen Shepherd was new experience for me. I have never purchased a vehicle online from another state. Karen was very helpful and patient to assist me in Shepherd was new experience for me. I have never purchased a vehicle online from another state. Karen was very helpful and patient to assist me in obtaining a vehicle that I have been searching for over a year. The 2006 Pontiac GTO was everything I had hoped for. Not only her assistance, and others, help me obtain something that I had been working my butt off for the last seven years. The whole experience was very professional and knowlegable from those who were all involved in helping me. In closing, I would like to thank Karen Sheperd, McCluskey Chevrolet and others for their help and patience. I would recommend to anyone the experience and knowledge of my dealings with Karen Sheperd and McClusky Chevrolet Thank yall Todd Owen Garner NC More
Karen Shepherd was wonderful to work with. She did everything that she could to ensure that I walked out of the dealership with a new car. She was not pushy or salesy and made what can be an anxiety everything that she could to ensure that I walked out of the dealership with a new car. She was not pushy or salesy and made what can be an anxiety provoking experience very enjoyable. I would recommend Karen to anyone that is interested in purchasing a new vehicle. Thank You, Kim Muse More
"I bought my Aura 3 mths ago because I have a friend who has one and I drove it all the way back from Chicago and it was great. Very reliable. VERY stylish inside and out. Mine has the 3.6 v6 and it has who has one and I drove it all the way back from Chicago and it was great. Very reliable. VERY stylish inside and out. Mine has the 3.6 v6 and it has a lot of pickup. It doesn't feel like some wimpy little engine, it feels like it has power. I love it in every way." More
Over the years I've purchased 9 vehicles from McCluskey Chevrolet... Since the beginning, I've had the pleasure of working with some of the same people, from the sales group, to the finance department, to Chevrolet... Since the beginning, I've had the pleasure of working with some of the same people, from the sales group, to the finance department, to the mechanics in the garage...to me their ability to retain employees in this way, says a great deal about the organization. In addition, as a long-time customer, I've been introduced to every area of the dealership - from oil changes, to new tires, to repairs. Every experience has been a professional one, working with knowledgeable and dedicate individuals. I've recommended McCluskey to several friends and family over the years, will continue to purchase vehicles and encourage others to do the same. The team deserves an A+ from start to finish - you couldn't ask for a better overall experience. Sincerely, Jennifer C. Frost More
My entire experience with Karen Shepherd was excellent. After looking over the vast selection of cars at Mccluskey my wife and I settled on a 2008 Honda crv 4 wheel drive that looked like it just came off After looking over the vast selection of cars at Mccluskey my wife and I settled on a 2008 Honda crv 4 wheel drive that looked like it just came off the showroom floor. It was that clean. The thing I liked about Karen is that there was no funny business. Based on previous experiences with less-than-honest car dealerships and horror stories from friends, I was still alert and reading every word of my contract. Karen made a deal precisely as promised while she discussed the various financing terms and gave options, it was very laidback, honest, and not at all pushy. In addition to my car, I was given a voucher booklet for free and discounted oil changes/maintenance, and a discount voucher for a future car purchase. I would recommend to anyone looking for a new or used vehicle to contact Karen as she will do you right. More



