McCombs Ford West - Service Center

My experiences have always been positive and professional. I have purchased several vehicles from them in the past and have always used them for service. professional. I have purchased several vehicles from them in the past and have always used them for service. More

We went in for a water in fuel light and black smoke coming from our exhaust in our F350, after leaving it for 3 days and no phone calls or return calls I was able to get in touch with my service rep an coming from our exhaust in our F350, after leaving it for 3 days and no phone calls or return calls I was able to get in touch with my service rep and he told me had the wrong number for us. I knew he was lying because I watched him write it down. He told me we needed 4200 in repairs and it would take 2 more days. I needed the truck asap because we had to tow a racecar to Denver so I told him that sounded like alot that I would call him back I was gonna call and get a estimate from another shop and he told me he could get a guy to do it at night for 3175. I guess I didnt understand it wasnt being done in the main shop because I had to pay him cash when I showed up he wouldnt let me pay with my credit card I had to have cash so I couldnt get it until the next day and had to pick it up at house on Valley HI I will never do this again because I feel like I have no warranty if something happens because he told me it was done as a favor to save me money. More