We live in Lucedale, Ms went in this time last year to
purchase a truck. We found just the truck we were looking for! SOOOO EXCITED!!!! Had a great salesman Sachin Patel, he was really nice. We were very
purchase a truck. We found just the truck we were looking for! SOOOO EXCITED!!!! Had a great salesman Sachin Patel, he was really nice. We were very pleased when we left that night. Only two days later started having issues with the truck, ones that should"ve been taken care of before the truck was actually sold to anyone. The DEF fluid light came on driving it to work the next day which was so low my truck went into limp mode which caused the whole thing to mess up so we had to take it back to have it completely replaced. The oil was low and the filter hadn't been changed, air filter was never changed, then the whole radio in the truck kept blacking out, jumping back and forth from screen to screen. We purchased an extended warranty that covered everything, and had xxxx with that because the financial guy failed to write the policy up right so we got a run around for at least 6 months before we got our radio fixed. The receptionist they have there is someone different almost every time you call, they do not know how to take a message much less delivery one to get a call back from anyone. I would call dozen of times week after week and hardly ever get a phone call returned. They would either not be in the office, they are with someone at the moment, and my favorite is "oh he just stepped out" I wanted to say do y'all ever work at all and actually stay in the office and deal with customers? Here recently I've been trying to call the financial guy once again to get information on our extended warranty to see how much we paid and get the amount we have remaining on it, but yet and still I've made about 20 calls last week and called again this morning with the same run around i always get!!!!!!!! This is such bad business, I WOULD NEVER recommend this dealership to ANYONE!!!!!!! WE would drive a thousand miles to any dealership to avoid this one!!!!! I give this dealership zero stars!!!!!