McConnell Buick GMC - Service Center

A had a pleasant experience with McConnell service department very nice and very knowledgeable of their. I left wrong service coupon, he call to let me know. I laughed at myself. He still give me 5 d department very nice and very knowledgeable of their. I left wrong service coupon, he call to let me know. I laughed at myself. He still give me 5 dollars coupon of the company . That was very nice customer service. Thanks More

Great service department This dealer helps in any way possible and has followed through on everything that they say they are going to do. They are very thorough with their dia This dealer helps in any way possible and has followed through on everything that they say they are going to do. They are very thorough with their diagnostics and help you with any and every concern that you may have. Greg in an awesome service advisor and keeps you in mind when he's caring for your vehicle. More

I was researching a used truck that had orinially been sold by McConnell Buick GMC, they had also serviced it and completed body work for the original owner. The dealership that I was purchasing the truck sold by McConnell Buick GMC, they had also serviced it and completed body work for the original owner. The dealership that I was purchasing the truck from was in Birmingham, AL and had no connection to McConnell Automotive. McConnell did not make a penny off of the sale but James supplied me with the service records, all 40 pages. When I had some questions about the body work that they had done on the truck he put me in touch with Gary. Gary spent 30 minutes on the phone telling me about the truck's history and the work that they had done on it. The customer service that these two gentlemen provided me went far beyond anything I expected. If I did not live in Jacksonville, FL, McConnell would be my dealership of choice, these guys are amazing. Thanks James and Gary! More