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McCurley Chevrolet Cadillac

Pasco, WA

3.3
339 Reviews

1325 N Autoplex Way

Pasco, WA

99301

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339 Reviews of McCurley Chevrolet Cadillac

July 24, 2017

Great experience Took my Malibu in for a recall service and everyone I worked with very knowledgeable and helpful. Even got a nice car wash at no extra cost. More

by JT1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geri , Holly Christensen
July 22, 2017

Excellent Service Department The wait was shorter than expected and they went above and beyond checking a couple of things that weren't on the schedule but we have been having off More

by eareater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Christensen
July 12, 2017

Standard oil change Done in a timely manner This was my last free service for my 16 Silverado your rates are competitive with other similar services so I'll bring m More

by Jeff S
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred
June 29, 2017

Service Department is awful! My truck was taken to McCurley Chevrolet to repair the heated seat, passenger side. It took 3 different visits to the service department to actually g More

by Customer #?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Coordinators, Service Department Manager
Jul 03, 2017 -

McCurley Chevrolet Cadillac responded

Hi Mr. Gallatin, I would like to apologize for your frustration regarding the repair of the seat heaters in your 2014 Silverado. We originally found that both seat heater control modules were defective & unable to communicate with the Body Control Module. At that time we also checked all seat heater elements for continuity & they checked ok. After receiving the Special Order parts we installed the modules on the return visit & again checked the continuity of all heating elements. Electrically, all indications were that the systems were operating as designed. Although it was our belief that all seat heaters were now functioning properly, we did later confirm that the passenger side was not heating adequately, replaced the unit, & corrected the additional concern. It is always our goal to perform vehicle repairs at the highest level & earn our customer’s Complete Satisfaction. Today’s vehicles are more complex than ever before, and can often times be very challenging. Please feel free to contact me direct @ 509-544-6380 if I can be of any assistance with future concerns. Sincerely, Mike Zilar Service Manager

June 25, 2017

Made my buying experence very comfortable. Usually don't write reviews but McCurley dealership made my buying experience very pleasant. Our salesman was outstanding he made it very easy on our More

by fish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lopes, Carlos Lopez
June 19, 2017

Very good service Very friendly staff and answered all of my questions. I would recommend this dealership to anyone looking for a great car buying experience. Hands do More

by Ryan13wsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
May 31, 2017

You want to buy a car McCurley is the STAR! I ordered a new Avalanche LTZ in 2008 and thought the experience was great. Then i bought a new 2014 Impala LTZ and was again super happy. Now I just More

by Bill Riemath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mariscal & Tim McKinnon, Tim McKinnon
December 28, 2016

Patients Very friendly and hospitable this dealership was not pushy and selling a car but showed us options and fit our need and what we're looking for great c More

by Jorge413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
October 19, 2016

Best Car Buying Experience EVER. I have purchased many cars in my lifetime, and walked off of car lots because of rude, bullying salesman as they chased us trying to get us to come ba More

by tina123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eviud Baza
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