I call the dealership this am 4/7/2017 about getting the adaptor for the trailer hitch wiring for my 2017 Macan S.I first talked with William who told me that I needed an adaptor to fist the wiring harness that is on the trailer and he referred me to the parts department. I went to the parts department and first talked with a man named Justin who didn't seem to know what I was talking about. Then Richard came in and he said he knew about the required adaptor from older Porsche suvs. and that they got them from the Ford dealership. Perhaps I should have bought a Ford. Then William came into the parts department and he drew a picture of the part and asked Justin "do you know what I am talking about, and Justin said no." Justin said that he would have to call Porsche, Porsche where?, Columbia, S.C., Porsche New York, Porsche Germany, which Porsche?
He said the adaptor was not in stock, would have to get the new parts number, he took my name and I left.
I went o UHaul in Spring Valley and talked with two man, both said that for a high end car like my Porsche Macan S the deanship should have the parts in stock and that I shouldn't get " I don't know answers" from the parts man. I agreed . Both men said that same morning a women with the same model Macan came in with the adaptor in place, rented a trailer and left.
In summery, with a high end vehicles like a Porsche I shouldn't get " I don't know answers" ever. I have enjoyed the Macan S I have, but the service is poor at best. I probable won't buy another Porsche from the McDaniels dealership again because of the poor service. Perhaps a Ford the next time.