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McDavid Ford
Fort Worth, TX
1,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 22, 2025
Not quite sure where to start. ..on 7/31 we dropped off our Ford Edge, very clean, to get fixed as Fly Wheel and Flex Plate had to be replaced. It was a Recall, by the way which we ..on 7/31 we dropped off our Ford Edge, very clean, to get fixed as Fly Wheel and Flex Plate had to be replaced. It was a Recall, by the way which we NEVER received a letter from Ford Corp about. On 8/4, they were able to look at it and determined that those parts had to be replaced and advised that Ford had to approve it. Then the parts needed had to be ordered....understandable. On 8/7 they got approval from Ford to go ahead and fix it. On 8/8 they ordered the part and they advised that they should be starting in on 8/12. Now mind you this was a two day job...between 8/12 to 8/21, we had to call them every couple of days to find out the status of our vehicle. Communication is horrible as no one bothered to call us on their own and at times didn't even return our calls....finally on the morning of 8/22 we get a call stating that our car would be ready to p/u about 1:30 pm. We arrive promptly at 1:30, and the front and side of my white car had greasy fingerprints on it. My husband hadn't even gotten in the car yet and had to ask them to run it to their car wash due to the grease...they acted completely clueless, but washed it. Here is the final straw...my husband gets in the car and was furious when he saw the front seat of the car had all of my items in the counsel and the glove box just thrown on the front passenger seat and floor....that is how it was returned to us. They could have least put everything they took out, in a bag rather than on the front seat and floor. Also, why did they have to dump my glove box??? Makes no sense...We will NEVER go back again. More
by kealoha
Employees Worked With
Tyler Jordan
August 15, 2025
I will most definitely be utilizing the Service Department of David McDavid Ford in the future. I appreciate their,knowledge, reliability, and professionalism! Thank you Kyle for a great job! Department of David McDavid Ford in the future. I appreciate their,knowledge, reliability, and professionalism! Thank you Kyle for a great job! More
by ArmyMG
Employees Worked With
Kyle Johansmeier
August 13, 2025
Deceiving practice of showing “new” car covered in dog hair and trashed that was a “loaner” then provide high dollar model as other option. Then salesman sold another car that I planned to purchase becaus hair and trashed that was a “loaner” then provide high dollar model as other option. Then salesman sold another car that I planned to purchase because I wouldn’t provide my credit card information and $500 deposit via text. After buying 5 cars from the dealership I will not be back. More
by abranscum1@yahoo.com
Employees Worked With
Jerry Leverett
August 12, 2025
My sales guy Jonathan was very thorough and did an excellent job of giving me what I wanted and how I wanted it and I really appreciated coming from Colorado to Texas to pick it up. It was a smooth tr excellent job of giving me what I wanted and how I wanted it and I really appreciated coming from Colorado to Texas to pick it up. It was a smooth transaction and everything went very well. Greatly appreciated.My sales guy, Jonathan, was very thorough and did an excellent job of giving me what I wanted and how I wanted it. I really appreciated coming from Colorado to Texas to pick it up. It was a smooth transaction, and everything went very well. Greatly appreciated. More
by al.childersllc
Employees Worked With
Jonathan Rodriguez
