
McDavid Ford
Fort Worth, TX
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Justin Wall is great Dealt with Justin Wall and had a great time. If you're looking new or used, ask for Justin Wall the internet director. Everything went smooth. Dealt with Justin Wall and had a great time. If you're looking new or used, ask for Justin Wall the internet director. Everything went smooth. More
Outstanding Service/Outstanding follow up/Outstanding deal! Quickly done! Outstanding service from Karl. Karl took his time to walk me through every facet of the purchase to make sure it was beneficial for bo Quickly done! Outstanding service from Karl. Karl took his time to walk me through every facet of the purchase to make sure it was beneficial for both of us. We have purchased may cars there with outstanding experiences and every experience is better than before. Thank you to Brian Bertschy and Gerold Rollinson for helping the deal flow together. More
McDavid Ford Treats You Right! I'm a "Ford" guy--I only own Ford vehicles. I bought my 2006 Ford F-250 from this dealership 10 years ago, and I' leased two PHEV (Plug-In Hybrid Ele I'm a "Ford" guy--I only own Ford vehicles. I bought my 2006 Ford F-250 from this dealership 10 years ago, and I' leased two PHEV (Plug-In Hybrid Electric Vehicles) back in 2013--a Fusion Energi and a C-Max Energi. The lease on both cars was due to end, and I approached Lynn Self in late Dec 2016 about replacing both vehicles. Lynn worked with me and let me know when my desired vehicles were available--2017 Fusion Energi and C-Max Energi. I came in, ran the numbers with Lynn and the sales manager (Brian), and closed the deal with the business manager (Dwight). Overall--the whole experience was very positive--and the key element (in addition to a quality Ford product) was Lynn Self. He is a dedicated professional who demonstrated every behavior you'd like to see when dealing with another person--engaging personality, knowledgeable about the products, expeditious in completing the paperwork, and considerate and caring in his personal interactions before, during, and after the sale. I'd highly recommend David McDavid Ford, and especially Lynn Self! More
Bad customer service, and did not explain about the car dama I bought a car three weeks ago, he didn't tell me the top roof on the side has dent on it, it was late night didn't see properly, he brought my car a I bought a car three weeks ago, he didn't tell me the top roof on the side has dent on it, it was late night didn't see properly, he brought my car at home. I was cleaning my car saw a dent and paint is coming off on the roof, I called him, he said I didn't know about it. I paid lots of money almost paid for new car, I feel it's my mistake should not trust any hungry sales person. I'm in sales too I told customer it you get delivery make sure every thing is good and sign. He ripped me off jerk. He thinks my money comes from the tree. God will take care of it. If you sale damaged product to other people and enjoying their money., you will pay for it. More
Just plain rude! I know I should've said something but the salesman didn't even show me the vehicle before doing a credit app, I put all my info down before he even sh I know I should've said something but the salesman didn't even show me the vehicle before doing a credit app, I put all my info down before he even showed me the vehicle (actually never looked at the vehicle)! He rushed the entire process too, didn't even explain what he was doing. He randomly kept walking out too and talking to other people. Unfortunately I didn't get approved but he straight up asked why did I bother to look at a vehicle if I knew I wasn't going to get approved, made me feel horrible and angry!!! He never even said bye when we finished up he just walked away. I left in tears just because he was so rude. More
Worst Experience at a Dealership I took my 2010 F250 Diesel in to have the High pressure pump replaced, so the did that and charged over 3100 and it made it 20 miles before it started I took my 2010 F250 Diesel in to have the High pressure pump replaced, so the did that and charged over 3100 and it made it 20 miles before it started, doing the same thing took it back and #2and #6 injector weren't firing, so after another 1200 dollars worth of repair, they brought oput the truck and it was dirty no service writer or anyone in the service department asked if it was good. they plugged one of my tires for no charge but I don't use plugs on tires. I brought my truck to this dealership because I thought they had a good reputation but that was not true. I had bought my wife's 2014 F250 from this same dealership when it was Texas Motors and thing have gone down hill since David McDavid took over. More
Oil Change I had a scheduled maintenance check done and everything was great and the employees very courteous and attentive. Took a little longer than I expecte I had a scheduled maintenance check done and everything was great and the employees very courteous and attentive. Took a little longer than I expected but it wasn't too bad. More
I want that one Mr. Linn Self assisted me in purchasing my new car. It was a quick and easy buy. It's was worth the 400 mile journey. Mr. Self took his time and showe Mr. Linn Self assisted me in purchasing my new car. It was a quick and easy buy. It's was worth the 400 mile journey. Mr. Self took his time and showed great patience. I would recommend this dealership to everyone. Great customer service and great deals on cars. Mr. Kirk with the financing department was methodical in his explanation. I loved my experience at David Mcdavid Ford and look forward to shopping here again in the future. More
Ford F150 Our salesman Big Tex was awesome and straight forward. He had a sense of humor as well. He and his finance guy were no hassle and great to work with. Our salesman Big Tex was awesome and straight forward. He had a sense of humor as well. He and his finance guy were no hassle and great to work with. We love our new F150 and will definitely buy our next Ford from these guys. It was well worth the drive and they got us out of there fast. One of the best auto buying experiences we have ever had. Thank you McDavid Ford! Keith More
Internet Success McDavid Ford I was passively shopping to upgrade from my F150 to a F250. As I searched the internet I found several potential trucks at multiple dealers. The fol I was passively shopping to upgrade from my F150 to a F250. As I searched the internet I found several potential trucks at multiple dealers. The folks at McDavid were the most helpful without burying my inbox or voicemail. I was put into contact with Lynn "Big Tex" Self and I couldn't have been more pleased with the GREAT service with low pressure. Lynn listened to what I wanted and got me the deal I was looking for. The other staff that I met and work with, (Brian, Vinny and Nick) were professional, courteous and low pressure as well. This was my 5th Ford but first experience at McDavid Ford, I will be going back for all my future needs. More