McDonald GMC Cadillac

I had been looking at getting a new vehicle for over a year. My dealings with other Dealers left me skeptical. I felt like I was being pressured into buying a vehicle and they would tell me anything the year. My dealings with other Dealers left me skeptical. I felt like I was being pressured into buying a vehicle and they would tell me anything they could to get me to buy NOW. This left me feeling very uncomfortable about the whole car buying process. Then, one fateful day, I was in a networking group meeting for work when I met Rod Chefalo from McDonald. I spoke with him about possible interest in buying a new vehicle. Rod was genuinely excited for me and immediately began to discuss my options (vehicle information, what type of vehicle would work best for me, and availability to test drive the vehicle of my choice). This left me with the ability to start making an informed decision on the best vehicle for myself. I was able to narrow down the search between two and I was invited in for test drives. Everyone at McDonald was friendly and attentive to me and the other customers. It felt like the buyer was more important than the sale. I was shown around and allowed to test drive the vehicles, discussed the vehicle's options, discussed financing options, and finally (and most importantly) I was give a very fair quote on the Out The Door Price for the vehicle I was most interested in. I was then allowed to leave (no pressure sale) and look at my options. I was able to make the decision on my time. But my great experience did not stop here. After deciding to make the purchase, Rod and his compatriots swung into action. They were able to take care of EVERYTHING for me. I was able to pick up the vehicle the next day with financing, license plate, registration, insurance, and all vehicle set ups completed (I sure this varies on a case by case basis). I was thrilled and amazed. This was WAY more efficient than purchasing my previous vehicle. Finally, I was shown the rest of the dealership. I was SOOOO impressed that I can't do it justice with words here. You need to see this place for yourself. What are YOU waiting for? HIGHLY RECOMMENDED!!! More

My family has purchased vehicles from this dealer and Bill Urbasnki for over 20 years. When I came to Bill, he helped me with my needs and asked me the right questions from the start. As a matter of fac Bill Urbasnki for over 20 years. When I came to Bill, he helped me with my needs and asked me the right questions from the start. As a matter of fact, he let me take the vehicle for the night so I could show my family. He wanted me and my family to be comfortable with my purchase decision. Bill is a class act and made sure the car and paperwork were 100% complete prior to me driving off the lot. It was definitely a seamless process. I highly recommend Bill Urbanski and McDonald Pontiac GMC Cadillac! More

Jason and Asst Manager Bob were great to work with. They acted very professional and returned our leased vehicle, which I thought I would have to return in Bay City. They let us drive 2 vehicles and were fa acted very professional and returned our leased vehicle, which I thought I would have to return in Bay City. They let us drive 2 vehicles and were fair in the price we received. The took care of all our paperwork in a timely manner. More

Jeff Wagner was wonderful with assisting my husband and I with looking for a used vehicle. Jeff asked what kind of vehicle we were looking for and we provided him with a few selections. We also gave him a with looking for a used vehicle. Jeff asked what kind of vehicle we were looking for and we provided him with a few selections. We also gave him a price range that we wanted to stay in and Jeff was able to assist us with that. We are very pleased with our new used 2007 Envoy. He was a great sales representative. Keep up the good work. We will be sure to let other know about the wonderful service we were given by the McDonald Cadillac company. We are very happy customers! More

Jeff Wagner - great person to work with - im from out of town - wanted to make the purchase in a short time - jeff made it happen - he even stayed past closing to facilitate the deal. Car looked great! Th town - wanted to make the purchase in a short time - jeff made it happen - he even stayed past closing to facilitate the deal. Car looked great! Thanks also to Chuck from the detail shop who took off the annoying dealer sticker (no offense to McDonald, but I didnt want a dealer sticker on my car..... THANKS GUYS! GREAT EXPERIENCE - GOOD PRICING - would highly recommend this dealer ! I drove 1.5 hours to get there! More

Very nice experience. Mr. Washington a pleasure to work with and answered all my questions. Only negative aspect of my experience was the low ball offer given on my trade. I do have auto industry work with and answered all my questions. Only negative aspect of my experience was the low ball offer given on my trade. I do have auto industry work experience and understand that this is all part of the process. More

Rod has helped me on multiple occasions finding both new and used cars and has always come through on finding the features I was looking for as well as working to get me to the price point I needed. It’s n and used cars and has always come through on finding the features I was looking for as well as working to get me to the price point I needed. It’s not common to find someone that will work this hard for you, especially with used cars. More

We had a great experiience with Art Neil, not only was he very knowledgeable but also very pleasant to deal with..We met Kevin, sorry do not recall his last name also very nice and pleasant man. They were ve very knowledgeable but also very pleasant to deal with..We met Kevin, sorry do not recall his last name also very nice and pleasant man. They were very pleased with us and glad to help us purchase a car there. KUDOS to MCDONALD CADILLAC ! More

Roland helped me find the best deal on a new car. He and Derrick then worked out all the details. I tried first locally and they couldn't match the McDonald GMC price. Derrick then delivered the car to my w Derrick then worked out all the details. I tried first locally and they couldn't match the McDonald GMC price. Derrick then delivered the car to my wife and I in Traverse City. THanks again. Pat B. More

Was an excellent overall experience. We saw the truck for sale online. Talked to Rick who was most helpful, followed-up, cared and was courteous throughout the whole transaction. Based on our experience al sale online. Talked to Rick who was most helpful, followed-up, cared and was courteous throughout the whole transaction. Based on our experience alone, we have ever intention of recommending McDonald Dealership. We thank him wholeheartly for securing our truck (sinced we live two hours away) till the transaction was completed. More