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McDonald Hyundai
Highlands Ranch, CO
1,123 Reviews
Our state-of-the-art Hyundai facility reflects McDonald Automotive's ongoing investment in providing the very best customer experience. Backed by four generations of family ownership, our team is dedicated to making every step of your ownership journey enjoyable — from finding the right vehicle to expert maintenance and service. We're proud to serve Colorado by always putting our customers first. Please visit our team at McDonald Hyundai at 1400 Plum Valley Ln, Highlands Ranch, CO 80129 or visit us online. Follow us on social @McDonaldHyundai.
We know how frustrating the process of buying or leasing a car can be. McDonald Hyundai has been listening to what customers have been asking for... And we've been listening.
Customers want a better selection - McDonald has increased its inventory
Customers want more for their trade - McDonald will pay more for your trade
Customers want lower prices - McDonald offers No-Hassle Great Pricing - Lease or Purchase
Customers want quality pre-owned vehicles with no hidden problems - McDonald shows you the Carfax, the condition report and the repairs that have been performed. Nothing hidden... ever!
Customers want to get in & out quicker - McDonald respects your time. We have simplified the buying process to save time
Customers want easy access - McDonald is conveniently located on Plum Valley Lane, just minutes to get to us
Customers want people who will listen - McDonald has built a better team!
You deserve a better experience and that’s what you will get when you come to McDonald Hyundai.
We don’t just consider Littleton, Colorado a place of business, we consider it to be our home which is why we are an active member of our Colorado community. We are proud to donate and be a sponsor of local charities such as Children’s Hospital, Hope on Wheels, Children’s Diabetes Foundation, and Denver Rescue Mission, along with our own charity, The McDonald Hyundai Hope Foundation.
Make us a part of your community by purchasing your vehicle from McDonald Hyundai. Know that you’ll never be left in the dark when you work with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,123 reviews
September 05, 2022
We had a great experience buying our Tucson from Micah at McDonald Hyundai. He was honest and upfront regarding the cost. No presure at all on upgrades dealers like to add in at the time of final sale. If w McDonald Hyundai. He was honest and upfront regarding the cost. No presure at all on upgrades dealers like to add in at the time of final sale. If we did not want it he said ok and moved on. It was truly a stressfree car buying experience, We would recommend McDonald Hyundai. More
by lalongbons
Employees Worked With
Spencer Armijo, Micah Levy
September 02, 2022
There has been a weird noise coming from my engine for about a week and a half upon deceleration. I called my nearest Genesis/Hyundai dealership to schedule an appointment to get it looked at. Once I ge about a week and a half upon deceleration. I called my nearest Genesis/Hyundai dealership to schedule an appointment to get it looked at. Once I get there and checked in I started working from the waiting area. About 10 minutes later, I was told that I probably shouldn't wait because it can take between 1 - 3 days to diagnose. Which was not disclosed when i made the appointment. Emily the Genesis service rep explained their diagnosis process and told me she could reschedule if I needed to bring it in at a later date but that it had to be during the week as the diagnosticians don't work on the weekends. So I rescheduled for Monday 5/29 for 7 am. When I returned the following week, Emily was not there and someone else checked me in, informing me that there was a loaner wait list and that i would be added to it in the event the car would take longer than 3 days. but that i should hear from someone later that day or the next day for an update. They provide a lyft home and then crickets for 2 days, and i finally reached out Tuesday before close to see if i had maybe missed a call or something and they told me Emily had gone home for the day and they'd leave a note for her to call me back on Wednesday. Wednesday afternoon and I had still heard nothing so reached out again at which point Emily texts me to say she was hoping to get my car in to see someone later that day or the next day... At this point i am very frustrated as I have been stranded and car less for 3 days now with no apparent end in sight, racking up uber bills to get to work and run errands. On Thursday still no update or anyone reaching out. So for the 3rd time I followed up to see if Emily would provide me some insight into what was going on with my car. I get a reply that there is still no update on the cause of the issue. I asked again for a loaner which the reply was there are not any, but 'fingers crossed' for an update tomorrow. After 4 full days of being car less, I am very frustrated with the lack of communication and service from the McDonald team and the Genesis rep Emily. If this was going to be a full week ordeal, it would have been nice to know that in advance. I feel like this process was deceiving and I was strung along to leave my car which isn't a cheap monthly fee to have access to, to get serviced within 3 days when it didn't make it in front of a technician for over 4 days. Still without a car or an eta and not happy with the service from McDonald Hyundai. After 5 days with no update, I ended up just ubering down to go pick it up because there was no point in continuing to wait going into a weekend when she told me there would be no one that could work on it anyway. When i returned to pick up my car, she wouldn't look at me and acted as though I wasn't there....will never go to this dealership for service again. More
by MReese
Employees Worked With
Emily
August 31, 2022
This dealership is built on fraud, lies, and deception. We were buying a car in the shortage crunch and knew there was no bargaining on the price. We didn't haggle. We were happy to pay MSRP and in cash. O We were buying a car in the shortage crunch and knew there was no bargaining on the price. We didn't haggle. We were happy to pay MSRP and in cash. Once the car came in, our agreed upon price and terms were reneged. They added options to the car that were not asked for and worse, they said we couldn't pay cash and HAD TO FINANCE through them. They changed the terms and said we had to carrying a note with them for a minimum of 6 months! Who does this? Liars and cheats - that's who. We immediately purchased a car from a different dealership, and when I called to tell them why, they hung up on me. They said that this was what they wanted, and we were lucky they weren't charging a premium over the MSRP. They thought they had us over a barrel because we were to pick up the car the next day. Do not go to this dealership. They value engorged profit above integrity, truth, and honesty. Suzanne Dumont, in particular, was the initiator of this ruse. She has great reviews, but do not believe them. She saw only one thing - more money for her - and stuck to her guns - even hanging up on me when I expressed (without raising my voice) disappointment with the way we were treated. Save yourself grief and money. Go buy your car elsewhere. More
by LC
Employees Worked With
Suzanne Dumont
August 29, 2022
We bought a Tucson from Kyle at McDonald Hyundai. It was by far the best car buying experience we have ever had! Kyle was straightforward, kept his word, and even found us the exact hybrid model we It was by far the best car buying experience we have ever had! Kyle was straightforward, kept his word, and even found us the exact hybrid model we were hoping to get in less than a week! The buying process was quick and painless. Highly recommend this dealer. Ask for Kyle. More
by needjacket
Employees Worked With
Spencer Armijo, Kyle McMillen
August 22, 2022
Haley was a very helpful person and vERY Professional. My Daughter purchased a Vehicle from Her and Haley was so good I had to Buy One to A Big Thumbs Up to Haley My Daughter purchased a Vehicle from Her and Haley was so good I had to Buy One to A Big Thumbs Up to Haley More
by Taf20
Employees Worked With
Spencer Armijo, Haley Ballew
August 17, 2022
I could not be more pleased with the service I received and McDonald auto group and Brandon West specifically. Their follow up and attention to all details was awesome! and McDonald auto group and Brandon West specifically. Their follow up and attention to all details was awesome! More
by tom
Employees Worked With
Brandon West
August 15, 2022
Was looking for an electric car and given market conditions, couldn’t find one anywhere. Walked into Hyundai and Brandon took great care of me! Found a Kona and very pleased with performance. In and conditions, couldn’t find one anywhere. Walked into Hyundai and Brandon took great care of me! Found a Kona and very pleased with performance. In and out with car in 2 hours! Best car buying experience I’ve had in decades. Much better than any Ford dealer who consistently take 5+ hours to close a deal. Never going back to Ford again. Hyundai truly respects their customers. More
by MarjiK
Employees Worked With
Brandon West, Spencer Armijo
August 01, 2022
Beyond dissatisfied. They gave me an estimate to make my sunroof operable and after two weeks of them working on my car it turned out to be double the price. I asked the They gave me an estimate to make my sunroof operable and after two weeks of them working on my car it turned out to be double the price. I asked them to just put it back how I brought it in. Three weeks later I paid $2,000 to pick it up. Half the sunroof railing system was missing (they accidentally threw it in the trash) and the glass was fastened by two screws (manager said it’s they best they can do). Unsafe to drive. The manager and his manager agreed it wasn’t fit to drive but they have not done a thing to correct their mishandling of my car. Lots of lip service but not a thing to show for it. I duct taped the glass and drove home slowly on the back roads. My boyfriend, who is not a certified mechanic, fixed it for me that same day. Other problems when I received my car: My back up camera didn’t work; both overhead light consoles not it place, busted passenger storage console; missing “buttons” to hold interior in place; grease marks throughout interior. I am so disappointed that anyone would think this is acceptable… and they charged me $2,000! The owner, Bruce, tried to sell me insurance. When I told him my experience he deferred the problem back to the managers I was already working with. More
by emilymend
Employees Worked With
Jay Centeno
