Ehrlich Toyota - Service Center

Tanya at McDonald Toyota was amazing—friendly, helpful, and made the car-maintenance process stress-free! and made the car-maintenance process stress-free! More

The advisors at the dealership are friendly and respectful. The only note I have is that it took about 3 hours for an oil change/tire rotation, so plan accordingly. respectful. The only note I have is that it took about 3 hours for an oil change/tire rotation, so plan accordingly. More

Good service and friendly helpful kept updated on progress of what was happening while I waited progress of what was happening while I waited More

Everyone was very nice and professional. The service technician is familiar with my car which makes me feel confident that it is being properly maintained. The service technician is familiar with my car which makes me feel confident that it is being properly maintained. More

McDonald Toyota was very thorough and even replaced my broken license plate holder. Thanks so much! broken license plate holder. Thanks so much! More

Always pushing services beyond what I scheduled or wanted. Getting almost as bad as Pedersen Toyota in Fort Collins. We like the Toyotas we've had and wish it wasn't so difficult to get decent service wanted. Getting almost as bad as Pedersen Toyota in Fort Collins. We like the Toyotas we've had and wish it wasn't so difficult to get decent service in northern Colorado. More

Toyota McDonald is a 10 out of 10 love the service there really good employees there. really good employees there. More

I arrived on time for my 7:40am appointment at McDonald Toyota and waited for the work to be done. At 9:00am, I see my vehicle is still sitting in the parking lot (nothing had been done). I drove out of Toyota and waited for the work to be done. At 9:00am, I see my vehicle is still sitting in the parking lot (nothing had been done). I drove out of the dealership at 10:45am after work was completed. What is the use in scheduling a 7:40am appointment to only have my vehicle just sit in your parking lot for more than an hour? The only reason I can see is poor upper management of the service department. However, whatever the reason, it is disappointing and unacceptable. I’ve been a loyal customer of Ehrlich/McDonald Toyota in Greeley for over 14 years. Probably time to find a new service provider for my vehicle. More

Service was great. But tired of attempts to be upsold- unnecessary additives or fob batteries, and that they text to buy my car every time I get serviced. When I called But tired of attempts to be upsold- unnecessary additives or fob batteries, and that they text to buy my car every time I get serviced. When I called and made appointment I was told I only needed an oil change. When I got there I was told I really should do the $450 bundle of suggested work. More

I was quoted one price, then told another when I came to pick up my vehicle almost $200 more - then miraculously adjusted down about $70 but still over $100 more than initial quote and only thing different pick up my vehicle almost $200 more - then miraculously adjusted down about $70 but still over $100 more than initial quote and only thing different was a bulb added that was $50 - and then I was told the extra money was for shop fees and taxes - generic answer - So, I felt McDonad Toyota was trying to screw me - basically $70 is in shop fees and taxes??? This is a screw job - I will tell everyone one I know to not go here More