Tonya Whitaker

Easy to schedule. Room care of my service request in a timely manner and were friendly throughout the process. Room care of my service request in a timely manner and were friendly throughout the process. More

by doreen643 Verified Customer Verified Customer

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It’s my pleasure to rate my company and I m so glad that how you welcomed the customers how you welcomed the customers More

by ahmedamoud83 Verified Customer Verified Customer

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This dealership staff is outstanding. From Jesse, my salesman, the service man, Raul, and receptionist, all were courteous and helpful. From Jesse, my salesman, the service man, Raul, and receptionist, all were courteous and helpful. More

by merleann Verified Customer Verified Customer

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I like the changes I see made in the last year. Juan, the courtesy drive,r is an excellent addition to your customer services. Tonya Whitaker is excellent too. She is a problem solver and adds Juan, the courtesy drive,r is an excellent addition to your customer services. Tonya Whitaker is excellent too. She is a problem solver and adds tremendously important information when repairing an old vehicle. I have a 2000 Toyota Solara that need loving and professional care. She knows the history of past repairs and serves as an excellent advisor for car repair and best possible solutions to problems when it is needed. I am not sure who the mechanic is that works on my car , but in the past he has been a very concerned and caregiver to my beloved car. Please acknowledge him and his work. As an 89 year old woman, I really appreciate a caring staff. I depend on your company's service employees to take care of my cars service needs . Please acknowledge them and give them my thanks for their care of my car. Loretta Scott More

by lscott29 Verified Customer Verified Customer

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Always friendly and clean. I drive 20 miles to this dealership because it is so much better than closer. I drive 20 miles to this dealership because it is so much better than closer. More

by sylvia.hickenlooper Verified Customer Verified Customer

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They tried desperately to sell me an alignment that I didn’t need. My trust is very low with the service department and the company. The only one I trust is my mechanic he was great didn’t need. My trust is very low with the service department and the company. The only one I trust is my mechanic he was great More

by prjarchon Verified Customer Verified Customer

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Retail of parts was no more than $168. Total bill with labor, shop fees, diagnostics, taxes and fee for using my credit card was over $800!!!!!!!!!!!!! $632 above the actual parts cost!!!! Total bill with labor, shop fees, diagnostics, taxes and fee for using my credit card was over $800!!!!!!!!!!!!! $632 above the actual parts cost!!!! $54 for shop fees for what!!! $175 diagnostic fee for attaching a computer and looking at the screen!! I will not be bringing my cars back for any other service unless I absolutely am forced to. More

by wttwphoto Verified Customer Verified Customer

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Quick service. Vehicle was delivered washed and clean. Service tech described all services that were done. Vehicle was delivered washed and clean. Service tech described all services that were done. More

by kd1co Verified Customer Verified Customer

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As always the service was great. My dissatisfication came from toyota or the service department themselves. My 25 Tacoma has 30000 highway. Miles on it. Currently, 15000 miles ago. My dissatisfication came from toyota or the service department themselves. My 25 Tacoma has 30000 highway. Miles on it. Currently, 15000 miles ago. I started noticing a tiny bit of rotor warpage. The weekend before I took it to toyota I was traveling on flat highway through New Mexico, going around a corner, going down a slight incline. And the adaptive cruise control, put the brakes on and my truck shuttered really bad. If it would have been on gravel roads, wet roads or icy roads. I probably would have lost control, so I took it to Toyota. They charged me a $138 to tell me that my rotors were slightly warped. And $500.00 to turn them that mite last 10,000 more miles, they also said my brake pads looked very good. My problem is I was driving down the highway with cruise control on for 6 hours. The brake should not have been hot. The adaptive cruise control has uses the brakes as much or more than I have. Toyota refused to do anything with the rotors at 30000 miles. I do not believe that the rotor should be warped period at this milage. I don't drive in the mountains. I don't pull trailers I simply drive 5000 a month on the highway. I do not ride my brakes or the cruise control would not work.I feel toyota should have stood behind the quality of the rotors that they install on the trucks. More

by JIMHARRY454 Verified Customer Verified Customer

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Tonya was very knowledgeable and a pleasure to work with as was Gaige Tuma the service manager, I was pleased with the whole staff as was Gaige Tuma the service manager, I was pleased with the whole staff More

by JPZEB Verified Customer Verified Customer

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