Ehrlich Toyota - Service Center

Caroline was very helpful and personable and made sure my needs were met. It's difficult to find good customer service these days and my experience with Caroline and McDonald Toyota of Greeley renewed my fai needs were met. It's difficult to find good customer service these days and my experience with Caroline and McDonald Toyota of Greeley renewed my faith in this area. I had previously taken my 2024 Rav4 to another dealer for warranty maintenance, but I found them to be very dishonest. I can't/won't do business with a dishonest dealer. Thank you, McDonald Toyota service department, and thank you, Caroline! More

Service was fine. What I didn't appreciate was that shortly after dropping my vehicle off for service, I received an unsolicited text (assuming from the sales manager) What I didn't appreciate was that shortly after dropping my vehicle off for service, I received an unsolicited text (assuming from the sales manager) stating that the dealer wanted to buy it from me. Here's the text: "Hi Terry, this is Brad, from McDonald Toyota. The 2021 Toyota 4Runner you brought in for service is in high demand and we'd like to buy it. Can I text you my offer? Reply YES to see it. It's worth considering! By texting YES you accept terms http://athb.us/t. STOP to opt-out." I consider this to be unsolicited SPAM. I brought my vehicle in for service, not for a sales opportunity. More

Tonya was very helpful and friendly. Thank you Toyota Greeley! I would definitely recommend this place. Thank you Toyota Greeley! I would definitely recommend this place. More

I believe I was substantially overcharged for the replacement wheel cover, and sent a letter to the dealership on Monday about this. replacement wheel cover, and sent a letter to the dealership on Monday about this. More

Service dept. seems very professional and I enjoyed working with Amanda. She was very courteous, explanatory, and professional. seems very professional and I enjoyed working with Amanda. She was very courteous, explanatory, and professional. More

I have had three Prius' worked on with Nicholas and he is amazing. He got me in and out in a timely manner. He even fixed the side mirror that was broken. Thank you Nick. I also love that McDonald provid amazing. He got me in and out in a timely manner. He even fixed the side mirror that was broken. Thank you Nick. I also love that McDonald provides drinks and snacks while you wait. More

Great experience. Communication was a little challenging but got ut worked out. Just wished they would washed the vehicle before putting on mud flaps and running bo Communication was a little challenging but got ut worked out. Just wished they would washed the vehicle before putting on mud flaps and running boards. More

Excellent customer service and communication by Caroline. Overall a great experience while at this dealership’s service center Overall a great experience while at this dealership’s service center More

Amanda took great care of me. Explained items needing attention and was prompt in getting service done and me on my way. Thank you Amanda,! Explained items needing attention and was prompt in getting service done and me on my way. Thank you Amanda,! More

Fast, quality service. Pleasant service technicians and service associates. I take both of our Toyota’s here for service, no reason to change. Pleasant service technicians and service associates. I take both of our Toyota’s here for service, no reason to change. More