Erin Henry

McDonald Toyota treats me like I am genuinely valued and not just a sales receipt. not just a sales receipt. More

by rcmx2 Verified Customer Verified Customer

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The finance person, Michael Rafuls was the only finance person working that day. He knew his software VERY well, but seemed to misunderstand all of me questions. His demeanor was very friendly but seemed person working that day. He knew his software VERY well, but seemed to misunderstand all of me questions. His demeanor was very friendly but seemed evasive. Perhaps that is part of his job? Most certainly you, as a dealer, can do better. More

by lightx434 Verified Customer Verified Customer

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Megan was so helpful in finding me my new Nightshade Grand Highlander. She was always in contact with my family about its arrival date and was great with all of us during the sale. She was so knowledgea Grand Highlander. She was always in contact with my family about its arrival date and was great with all of us during the sale. She was so knowledgeable, kind and thoughtful! More

by chris.myers1 Verified Customer Verified Customer

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They were terrific. It was a no pressure sale and I love my new Corolla Cross. Although they wanted to add some fees to my financing, they listened to my wants and agr It was a no pressure sale and I love my new Corolla Cross. Although they wanted to add some fees to my financing, they listened to my wants and agreed to my choice. I feel like they will be there for me if I need anything. More

by jelipman Verified Customer Verified Customer

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They sold me a car that needed scheduled maintenance and could have blown the engine any time. I called about it and they would not try to fix the situation. I will not be returning nor sending anyone else could have blown the engine any time. I called about it and they would not try to fix the situation. I will not be returning nor sending anyone else there. Sales person was good but the sales manager like most only look at gain not keeping buyers safe or happy with the purchase. It was only 4 days later when I inquired about the problem and they have no returns and no compassion for the buyer. Beware!! More

by Elijahzabala Verified Customer Verified Customer

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After waiting a long time for Toyota I finally purchased the truck I have wanted for a long time! the truck I have wanted for a long time! More

by PETE6431 Verified Customer Verified Customer

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Working with Erin was easily the best part of my dealership experience. She’s the kind of person who makes you feel comfortable right away, not pushy, not rushed, just genuinely focused on helping y dealership experience. She’s the kind of person who makes you feel comfortable right away, not pushy, not rushed, just genuinely focused on helping you. More

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I had a great experience working with Erin at the dealership. From the start, she was responsive, knowledgeable, and easy to work with. She took the time to answer all my questions without any pressu dealership. From the start, she was responsive, knowledgeable, and easy to work with. She took the time to answer all my questions without any pressure and made sure I understood every step of the process. What stood out most was her communication and follow-through. She kept me updated, was upfront and honest, and made the entire experience smooth and stress-free. It’s clear she genuinely cares about taking care of her customers and doing things the right way. If you’re looking for someone who is professional, trustworthy, and truly helpful, I highly recommend asking for Erin. She made a big difference in my experience. More

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Had a great experience with Erin Henry at McDonald Toyota. She went above and beyond my expectations and got me into my dream truck. I can not recommend this amazing lady enough. Please if you go to M Toyota. She went above and beyond my expectations and got me into my dream truck. I can not recommend this amazing lady enough. Please if you go to McDonald Toyota ASK FOR ERIN More

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Shady business practices. During a service appointment, the dealership's sale department reached out to me offering to purchase my vehicle ( I had a clean title in hand - no During a service appointment, the dealership's sale department reached out to me offering to purchase my vehicle ( I had a clean title in hand - no loan). Once we negotiated and agree to a price, they set an appointment for finalizing the transaction on the following day, and they said they'd "have everything ready" to complete our transaction. At that appointment, they had me sign all of the paperwork, including the title transfer from me to them, and only after that did they say, "you'll get your check in 7-10 days". On day #8 I reached out to the salesperson by phone (had to leave a voice message) and by email, but received no response. Day #9...same thing. Day #10...same thing...no response to any of my multiple emails and voice messages. So I went to the dealership in person to ask for my check and they said it would take another 2 weeks, which is ridiculous. Then they said it usually takes a month for them to get a check written. After some further pointed discussion, they agreed to send someone to Denver to get my check and that they'd have it for me by noon the next day. No contact from them by 1 PM that next day, so I again had to call them multiple times. Over 2 hours, and 2 more calls later, they finally said they had my check. I went back to the dealership to pick it up and discovered it was dated 7 days prior! Clearly, they had my check the whole time and were intentionally misleading me and delaying payment. I would highly caution anyone from using this dealership for any transaction, as they are deceptive and untrustworthy! More

by Scott P Verified Customer Verified Customer

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