McDonald Volkswagen

Scheduled appointment online. Check in was easy. Dealership arranged for ride home. Everything was taken care of in reasonable amount of time. Overall very satisfied. Dealership arranged for ride home. Everything was taken care of in reasonable amount of time. Overall very satisfied. More

My service advisor Horace is always on top of everything! Overall I usually have a great experience at McDonald VW when they service my vehicle. I know I can count on them to help keep me safe on the road ye Overall I usually have a great experience at McDonald VW when they service my vehicle. I know I can count on them to help keep me safe on the road year after year. More

Lease Buyout a Pleasure Tanner and Katrina made the lease buyout process smooth, professional and painless. We would definitely pursue a new car lease or purchase through McD Tanner and Katrina made the lease buyout process smooth, professional and painless. We would definitely pursue a new car lease or purchase through McDonald VW again. More

The perfect oil change experience Great job taking car of and inspecting my last century model Volkswagen Passat wagon that has over 125,000 miles on the odometer. On time, clean and v Great job taking car of and inspecting my last century model Volkswagen Passat wagon that has over 125,000 miles on the odometer. On time, clean and very professional. More

Best car buying experience I've had! From the moment I clicked on "contact me" about a VW Atlas, I had a feeling this experience would be different than others. Everyone I encountered at From the moment I clicked on "contact me" about a VW Atlas, I had a feeling this experience would be different than others. Everyone I encountered at McDonald VW was polite, informative and supportive of my decisions and my needs as the buyer. It's important to note that they were also very SAFE in light of all things COVID-19 related. Michael Barnett educated me on the brand and vehicle in a way that felt more supportive than "salesy", which I truly appreciated. His hard work to help me get into the vehicle that I loved and knew would be ideal for my family is much appreciated! Bernard in finance was friendly and helped me understand the process of leasing (1st time for me!). I am impressed with McDonald and the staff I worked with there! More

Michael and Will are both fantastic I haven't purchased a car yet (my wife is scared of VW reliability), but I can't thank Michael and Will Routon enough for their patience, professional I haven't purchased a car yet (my wife is scared of VW reliability), but I can't thank Michael and Will Routon enough for their patience, professionalism, and honesty. They have worked so hard to get my business and have done everything possible to meet my needs. I wish more dealerships emulated the approach that Mike and Will have used. They are truly top-notch representatives of McDonald Volkswagen. Thank you gentlemen! More

McDonald Volkswagen stepped up and worked with me to make our buying experience exceptional. They cared about my needs and made sure that I was taken care of. David went above and beyond to make sure that th our buying experience exceptional. They cared about my needs and made sure that I was taken care of. David went above and beyond to make sure that their service department addressed all changes that were needed before we closed the deal. Thank you very much!! More

Words cannot describe how happy I am with McDonald VW. Sarah was my service advisor and was so nice and knowledgeable. She answered all my questions and even offered to get me a Lyft ride to work after I Sarah was my service advisor and was so nice and knowledgeable. She answered all my questions and even offered to get me a Lyft ride to work after I dropped my car off. She kept me in the loop throughout the day and Coury sent me a video of my car and explained the work done, which I loved. Overall, excellent people here and I will definitely be back as well as recommend them to all of my family and friends. Thank you all so much. More

Great Experience with Scott McGrew and Bernard Overall the experience was incredible. Scott texted me and we agreed on a price. I asked him to have all the paperwork prepared so that the experience Overall the experience was incredible. Scott texted me and we agreed on a price. I asked him to have all the paperwork prepared so that the experience was not long. Typically when I've boughten cars in the past, there is so much waiting and little customer service. It's a dance to get the price approved and all the other hurdles you have to jump over... This experience was different from the start. Scott was direct and kind. He did what he said on the price. There was not game. I arrived to see the car being detailed. The paperwork was complete. There were no difficulties whatsoever. I'm grateful. I bought this car for my daughter and wanted it to be a good first experience and memory. Thank you Scott and Bernard. You were extremely professional, personable, and attentive to what I was asking for. Best car buying experience I've had. More

Always good service! I always bring my Eos here because I think the service is exceptional and love the fact that they keep your car up-to-date with the required VW servic I always bring my Eos here because I think the service is exceptional and love the fact that they keep your car up-to-date with the required VW service recommendations. I find the service video very useful and convenient. More