I didn’t expect much from a dealership oil change. (Usually a pretty mundane experience) However, from making the appointment to when I left, I was thoroughly impressed by the service and results McDonald VW provided. Samantha Walls is a great consultant and I felt like a VIP the way she treated me from start to finish. The video sent by Carlos gave me the peace of mind that everything was done and was a first in my 30 years of car ownership. A+++ to McDonald VW and Samantha. Thanks for a great experience.