McDonald Volkswagen

Delivered on time at an even better price than quoted! I would highly recommend MVW to friends and family, and anyone else reading this review!

What I like about MVW is that they are ready for me when I arrive, They tell me what I need and they deliver on time and on quote. Best of all, they never bore me with mechanic talk, the speak in layman's terms and focus on what is important. Guest focused information and service.

Purchased my latest VW, 2nd hand. I had purchased NEW from McDonald in the past, so I go to them for my warranty services. I am getting the SAME great service, easy appointments, reliable delivery times, nice waiting area, options for transportation, thorough review of my car. I will be buying my next NEW VW from them, so I can count on more of their great service.

Great service took a bumper sticker off my car. Much appreciated as I was concerned that I may scratch the car if I tried to do it. Took a little over an hour to do Thanks Ann

Buying a new car is pretty terrifying....luckily me and my husband were met by an angel with the name Silke. She made our experience incredible. The whole dealership worked as a team and were more than accommodating to all our needs. Customer service is what they do best. I would recommend this dealership to anyone looking to purchase a car. 10/10.

My husband and I had gone to Tynans VW about 15 mins after opening and they already had a 4hr wait for an oil change. We opted to try the McDonald’s location because we needed to get the oils change done before we took a road trip. Doug ushered us in and quoted us about an hour and 15 mins until our service was complete. No waiting to be seen, or waiting to be serviced. The lobby inside is incredible comfortable, offering several complimentary beverages as well as having a snack bar in which you can pay for a variety of cooked food. While you’re waiting for your car to be serviced they send a video describing/showing what work is being done to your vehicle and inform you of their reccomended services. Very impressed.

Arrived for appointment, greeted immediately. Rep reviewed with me what was to be done, then took the car. About 15 mins later, received the video of the safety inspection. About 20 mins later, rep came and told me I was ready to do. What more can one ask??

The bottom line for any Company as to how you as a customer feel about that Company really boils down to the interface you have had with a salesperson, customer service, or technical specialist. For McDonald VW, my opinion is 5-stars due to the courteous, prompt, and superior customer interactions I have had with my service advisor Brad Murphy. He is "tops" in every way!

I had an extraordinarily "bi-polar" day at McDonald VW. I am from out of state, found the car I wanted on the internet, talked to the same McDonald salesman daily for a week, and 3 times on the day that I was driving (6+ hours) to Littleton. During the test drive, the salesman gets a call and tells me another salesman has already sold the car. He gives me excuses as to why the car wasn't being held for me (they apparently don't track any car that's in the reconditioning phase - lame!). But then, the sales manager and a new salesman come over to pick up the pieces, and are very accommodating and helpful (Chris Christensen) to win back my business. All in all, a LONG day but in the end I got what I thought was a good deal and good service. Thank goodness they had a big inventory of cars, or I would have left completely furious.

Refreshing to have a streamlined, no pressure experience. Highly recommend this dealership! They all worked with me to make sure I was highly satisfied. Shana was super helpful!