McDonald Volkswagen

My best overall experience ever I have purchased several vehicles throughout my life, roughly 12 and I can easily and honestly that this experience was by far the best. I will glad I have purchased several vehicles throughout my life, roughly 12 and I can easily and honestly that this experience was by far the best. I will gladly recommend all of my friends to buy from McDonald Automotive and I will certainly be back! Every employee of McDonald Automotive that I worked with was friendly, knowledgeable and took the time to make sure all my questions were answered thoroughly and completely. Thank You! More

Great Experience - New Car Purchase My salesperson Logan Erdmann and I got connected though USAA's True Car buying service. I had a few months before the lease was up on my current VW so My salesperson Logan Erdmann and I got connected though USAA's True Car buying service. I had a few months before the lease was up on my current VW so we took our time before deciding which car we were going to get next. We have done business with McDonald in the past when we leased our GTI back in 2014 and had a great experience. McDonald VW didn't have the car we were interested in at the time but we did get a True Car offer emailed to us so we would be in their system. Logan was great to deal with, he did a great job keeping in touch without being pushy. When we finally narrowed down our choices, he let me know they just got a car in that had the interior & features I was looking for, so he obviously takes good notes. Always good to find someone paying attention and listening to what you want. There were two other Denver area VW dealers we talked to but since we live about 1 1/2 hours away I didn't feel like spending a ton of time at multiple dealerships. I had already test driven the car I wanted, had my financing in order and knew what I wanted to pay. I wanted to complete as much of the deal up front and Logan and his team were the only one's willing to work with me. The other dealers wanted me to come in personally and work out a deal which usually results in an uncomfortable couple of hours trying to convince the dealer you have done your research and know what you are willing to pay while they are trying to relieve you of your last dollar and telling you no way can they sell you that car for the price you offered, etc. This is why most people hate buying a car and is totally unnecessary with the amount of great information available. So I gave all three dealers the same "out the door" offer and Logan was the first to accept it so he got my business. Simple as that. They respected my time and the effort I put into the process. I drove up the next day and they got me out the door in about two hours on a Friday afternoon which was pretty good. We did have a bit of an issue with my lease return but Logan and his team took care of it and even coordinated with VW Credit on my behalf. True service after the sale and just what you expect from professionals. Overall a great experience as my review title states. I wish Logan the best of luck and will look him up when I get ready to buy a new vehicle. More

Great service from appointment scheduling to completion. Alec R was transparent, helpful, precise and straight forward. He delivered on everything he said and did an excellent job. Alec R was transparent, helpful, precise and straight forward. He delivered on everything he said and did an excellent job. More

My purchasing experience with McDonald’s Auto Group is great. The sales team did everything to accommodate my needs. The finance transaction is smooth and well informed. great. The sales team did everything to accommodate my needs. The finance transaction is smooth and well informed. More

Logan and Bernard provided us with excellent services and everything went smoothly. It was a pleasant car purchase experience! I definitely recommend the dealership. Thank you! everything went smoothly. It was a pleasant car purchase experience! I definitely recommend the dealership. Thank you! More

Great service as always I brought my 2016 Passat in for the 60k maintenance. Even with the work that needed to be completed, my car was ready by 11:30! I love the video tha I brought my 2016 Passat in for the 60k maintenance. Even with the work that needed to be completed, my car was ready by 11:30! I love the video that is sent to me by the tech, explaining every part of my car. My only wish is that the car would get washed. I understand it was a cold day but a quick wash, at least on the windows, would have been nice. I will continue to bring my car to McDonald rather that a dealer much closer to me in Boulder! More

Service writer has a very helpful attitude and was very straightforward in communicating my needs. He took the time to answer my questions and contacted the tech on information that he didn't know. straightforward in communicating my needs. He took the time to answer my questions and contacted the tech on information that he didn't know. More

Have bought 2 used cars from McDonalds and have been very impressed with service! Logan Erdmann is such a pleasure to work with- I would recommend him to anyone looking to buy a car! Very happy with our ex impressed with service! Logan Erdmann is such a pleasure to work with- I would recommend him to anyone looking to buy a car! Very happy with our experience. More

Service & recall Definitely recommend the service team here. I like that they provide video feedback of the service and performed the recall fix even though I forgot t Definitely recommend the service team here. I like that they provide video feedback of the service and performed the recall fix even though I forgot to ask about it! Alec kept in touch with me throughout to let me know what was going on & he answered all my questions in a courteous and professional manner. I did need a new tire & wheel due to damage and they provided me with a competitive quote, although I did end up shopping around for that part. I dropped off the car around 3pm and it was ready by 9am the next morning I was happy that they were able to get the car back to me so quickly. More

Flexibility I live far away but will travel down for the service. I NEVER have a problem getting an appointment, even on short notice, and I appreciate the videos I live far away but will travel down for the service. I NEVER have a problem getting an appointment, even on short notice, and I appreciate the videos. The service is excellent here. More