McDonald Volkswagen

Great Experience with the McDonald VW team I received excellent customer service with the sales and financing departments from the moment I first inquired about a vehicle, came by for a test dr I received excellent customer service with the sales and financing departments from the moment I first inquired about a vehicle, came by for a test drive, and then going through the sales process. The staff was knowledgeable and made the entire process quick and painless. They offered a no pressure and upfront buying experience. No complaints. I would gladly recommend the team at McDonald Volkswagen to anyone on the market for a new or used vehicle. More

Service Our 30k miles service was handled within the time frame agreed upon and at the cost agreed to. No complaints at all. Quick getting checked in and out Our 30k miles service was handled within the time frame agreed upon and at the cost agreed to. No complaints at all. Quick getting checked in and out More

Perfect from start to finish. This was our first visit to McDonald Volkswagen. My wife and I have leased or purchased over 30 vehicles. We did most of our business with Murray BMW This was our first visit to McDonald Volkswagen. My wife and I have leased or purchased over 30 vehicles. We did most of our business with Murray BMW and did so because of the way they handled us. They made our purchases easy and fair and that made us loyal customers for over 20 years. Since they have sold we have been through a lot of dealerships that claim a lot of things but we always got the feeling that it was a typical "car" buying experience. The one that everyone hates and with all the nonsense that goes with trying to buy a car. McDonald was exactly like dealing with Murray. We looked at the different models, we drove the car we liked, John never pressured us or made us uncomfortable. We decided that we wanted to move forward and we had a difficult situation on my wife's lease. Will did some work and gave me pricing, and pricing that was fair and no back and forth stuff, just professional and respectful. We agreed and within 20 minutes moved on to Tanner to complete the financing and left with the car. The total time spent was under 90 minutes and that included the test drives. AMAZING! I liked the experience so much that I came back 4 days later and bought another car from them. This took about 1 hour and I was on my way with my second car. I was helped by the same three people and it reminded me that you can buy a car without haggling, going online, using some pricing app, and feeling like you made a bad decision after hours and hours at a dealership. I would recommend Mc Donald Volkswagen to everyone. How refreshing it was to find a dealership that wants a customer for life, not just one sale. More

Logan Erdmann was extremely helpful. The process was fast and we didn't feel pressured in the slightest. He was responsive by email and very flexible when we needed to change the time of our test drive. and we didn't feel pressured in the slightest. He was responsive by email and very flexible when we needed to change the time of our test drive. More

I travel out of my way (about an hour)just to come to your dealership. Your staff has always made me feel like family and never treats me like a $$. your dealership. Your staff has always made me feel like family and never treats me like a $$. More

Staff was the best! McDonald VW made the buying experience great. Shopped a few other dealers before I found the one. Very happy with the knowledge level of the represe McDonald VW made the buying experience great. Shopped a few other dealers before I found the one. Very happy with the knowledge level of the representatives! More

It was my first time in the shop since buying my new car. I loved the service and my sales guy was amazing. He took care of me and had me out super fast. I loved the service and my sales guy was amazing. He took care of me and had me out super fast. More

Friendly, polite, customer-oriented service. Am very happy. Service is great at McDonald VW. Feel comfortable we are being treated fairly. Have 3 cars serviced by them. happy. Service is great at McDonald VW. Feel comfortable we are being treated fairly. Have 3 cars serviced by them. More

Got me right in with tire/wheel problem. Fixed in very quickly and I was on my way. Great service. Friendly smiles. Even got a cup of coffee while I waited. quickly and I was on my way. Great service. Friendly smiles. Even got a cup of coffee while I waited. More

Excellent service Dealership was great, fast and reliable. It was a pleasure working with them on getting my first Volkswagen and probably won't be my last. Dealership was great, fast and reliable. It was a pleasure working with them on getting my first Volkswagen and probably won't be my last. More