McDonald Volkswagen

A Great place to look for a car Our sales lady was a gem very nice and friendly answered all our questions explained all about the car. She took our car to get a bra put on and broug Our sales lady was a gem very nice and friendly answered all our questions explained all about the car. She took our car to get a bra put on and brought it back explaining more about the car. Thank you Shana Nodine your great More

Quality group Professional and courteous staff from the first phone call placed, updates, and getting the car back. The environment of this service center was the Professional and courteous staff from the first phone call placed, updates, and getting the car back. The environment of this service center was the most pleasant ever experienced! More

Met appointment time and delivered great service McDonald Volkswagen met me with a warm greeting and took care of my beetle in a timely and professional manner. I was most pleased to find it clean a McDonald Volkswagen met me with a warm greeting and took care of my beetle in a timely and professional manner. I was most pleased to find it clean and repaired when it was returned to me! Thea made me feel right at home. More

Overall Great Experience Great experience with everything. Easy to book service, communicated very well with reminders, easy drop off and pickup, service video is extremely be Great experience with everything. Easy to book service, communicated very well with reminders, easy drop off and pickup, service video is extremely beneficial, and follow up! Definitely the only place I’ll service my car More

Fast and Friendly You team is always super helpful and honest, especially Brad. He took care of everything and had my vehicle done extremely fast - which I appreciate You team is always super helpful and honest, especially Brad. He took care of everything and had my vehicle done extremely fast - which I appreciate so much. . Thanks! Susan More

Repair went as planned I made an appointment for a repair and it was completed as planned. Also liked the inspection video of what needs to be fixed in the near future. I made an appointment for a repair and it was completed as planned. Also liked the inspection video of what needs to be fixed in the near future. More

Car trouble An indicator light was on so I brought in the car. They treated me professionally and did a thorough investigation to determine the issue. It wasn’t a An indicator light was on so I brought in the car. They treated me professionally and did a thorough investigation to determine the issue. It wasn’t a big issue and they took car of it quickly, topped off my fluids, washed my car and then I was on my way...FREE! More

Amazing Service Department! I love my car. However, VW automobiles require diligent services to keep it running optimally. Brad and the team at McDonald have been there at every I love my car. However, VW automobiles require diligent services to keep it running optimally. Brad and the team at McDonald have been there at every step; not only are their prices fair, but they are a joy to work with. I even had an issue with the metal bezel on the center console coming off after recently purchasing the car; I let Brad know during my regular service interval, and he replaced as quickly as possible. Their text updates and videos are informative and show a level of professionalism rarely seen in the industry. I highly recommend them. This will be the last, and only, car dealership I will work with in the area. I am a customer for life! More

No Surprises I was kept well informed of progress. I was given all the information I needed to make a decision on how to proceed with work I needed done. The ser I was kept well informed of progress. I was given all the information I needed to make a decision on how to proceed with work I needed done. The service was timely and efficient and everyone I work with from Austin my service writer to Eric who did the repairs were very professional. I would recommend McDonald Volkswagen for service. Thanks again for your good work! Dave Main More

Dave and Murad are the best ever !!! Thanks so so much for all your help gang — Dave Ward , Bill , Jack , Chris Harant ( Chris helped with insurance ! ) and Big Big Thanks to my other n Thanks so so much for all your help gang — Dave Ward , Bill , Jack , Chris Harant ( Chris helped with insurance ! ) and Big Big Thanks to my other new friend Murad too !! Appreciate very much gentleman . You Guys are fun and cool & laid back to deal with ,,, and Murad digs Widespread Panic .... so,what else is there ? Laughs , Really Really Dig my new Beetle !!! Thanks for the good deal !!! my very very best and respects , Thanks again !! Bradley More