McDonald Volkswagen

Overall Great Experience Great experience with everything. Easy to book service, communicated very well with reminders, easy drop off and pickup, service video is extremely be Great experience with everything. Easy to book service, communicated very well with reminders, easy drop off and pickup, service video is extremely beneficial, and follow up! Definitely the only place I’ll service my car More

Fast and Friendly You team is always super helpful and honest, especially Brad. He took care of everything and had my vehicle done extremely fast - which I appreciate You team is always super helpful and honest, especially Brad. He took care of everything and had my vehicle done extremely fast - which I appreciate so much. . Thanks! Susan More

Repair went as planned I made an appointment for a repair and it was completed as planned. Also liked the inspection video of what needs to be fixed in the near future. I made an appointment for a repair and it was completed as planned. Also liked the inspection video of what needs to be fixed in the near future. More

Car trouble An indicator light was on so I brought in the car. They treated me professionally and did a thorough investigation to determine the issue. It wasn’t a An indicator light was on so I brought in the car. They treated me professionally and did a thorough investigation to determine the issue. It wasn’t a big issue and they took car of it quickly, topped off my fluids, washed my car and then I was on my way...FREE! More

Amazing Service Department! I love my car. However, VW automobiles require diligent services to keep it running optimally. Brad and the team at McDonald have been there at every I love my car. However, VW automobiles require diligent services to keep it running optimally. Brad and the team at McDonald have been there at every step; not only are their prices fair, but they are a joy to work with. I even had an issue with the metal bezel on the center console coming off after recently purchasing the car; I let Brad know during my regular service interval, and he replaced as quickly as possible. Their text updates and videos are informative and show a level of professionalism rarely seen in the industry. I highly recommend them. This will be the last, and only, car dealership I will work with in the area. I am a customer for life! More

No Surprises I was kept well informed of progress. I was given all the information I needed to make a decision on how to proceed with work I needed done. The ser I was kept well informed of progress. I was given all the information I needed to make a decision on how to proceed with work I needed done. The service was timely and efficient and everyone I work with from Austin my service writer to Eric who did the repairs were very professional. I would recommend McDonald Volkswagen for service. Thanks again for your good work! Dave Main More

Dave and Murad are the best ever !!! Thanks so so much for all your help gang — Dave Ward , Bill , Jack , Chris Harant ( Chris helped with insurance ! ) and Big Big Thanks to my other n Thanks so so much for all your help gang — Dave Ward , Bill , Jack , Chris Harant ( Chris helped with insurance ! ) and Big Big Thanks to my other new friend Murad too !! Appreciate very much gentleman . You Guys are fun and cool & laid back to deal with ,,, and Murad digs Widespread Panic .... so,what else is there ? Laughs , Really Really Dig my new Beetle !!! Thanks for the good deal !!! my very very best and respects , Thanks again !! Bradley More

Found the Alltrack I was searching for! Bill was professional and very knowledgeable and the priocing was great. He was very helpful throughout the whole process including ensuring sucessfu Bill was professional and very knowledgeable and the priocing was great. He was very helpful throughout the whole process including ensuring sucessful delivery in Michigan. More

Got a recall notice on driver's side airbag. Checkin was quick and efficient. You provided Uber shuttle home. Uber arrived within a 3 minutes! The work was completed in half the time estimated Checkin was quick and efficient. You provided Uber shuttle home. Uber arrived within a 3 minutes! The work was completed in half the time estimated and Uber arrived in 2 minutes! Excellent experience!!!! Jim Brandt More

VW service Polite staff, worked quickly. Made some recommendations beyond standard 70k mike service but we’re not pushy. sales staff was polite as I was waiting. Polite staff, worked quickly. Made some recommendations beyond standard 70k mike service but we’re not pushy. sales staff was polite as I was waiting. car was done I’m the expected time communicated up front. More