McDonald Volkswagen

Friendly, no pressure sale. My experience at McDonald Volkswagen was a pleasant experience. David Lax and everyone who helped me get the car I wanted at a price I can afford were My experience at McDonald Volkswagen was a pleasant experience. David Lax and everyone who helped me get the car I wanted at a price I can afford were very professional and friendly. I would definitely recommend stopping buy if you are the market for a new or used car. More

Brad was great Brad was wonderful and kept me informed!! He's knowledgeable & easy to talk to. But..... I'm not happy with where things were left! When I brought Brad was wonderful and kept me informed!! He's knowledgeable & easy to talk to. But..... I'm not happy with where things were left! When I brought my beetle in my back up camera worked for only 5 seconds. When I got my car back, it doesn't work at all!!! Since it's a safety feature, I think it needs to be fixed or replaced by you. More

Easy car buying experience/ great used vehicle We worked with David Lax on this purchase. It was an end of a Saturday purchase and they worked hard to get through our paper work and on the road. We worked with David Lax on this purchase. It was an end of a Saturday purchase and they worked hard to get through our paper work and on the road. More

Amazing service Doug was so courteous and professional. He walked me through the whole service process when I came in. Then was emailed a video of my inspection. That Doug was so courteous and professional. He walked me through the whole service process when I came in. Then was emailed a video of my inspection. That was awesome. My husband is actually working excited about his upcoming oil change. And can’t wait to get a new vehicle when our lease expires in August. More

On point The team checked me in quickly, gave realistic expectations of the timeline for checking my vehicle. Sent we a walk through video along with my quote, The team checked me in quickly, gave realistic expectations of the timeline for checking my vehicle. Sent we a walk through video along with my quote, and communicated along the way. Excellent service! More

Older Jetta needing a little TLC My 2001 Jetta was in need of a new windshield spray hose and sprayers. They took great care of my car and also found a recall that needed to get fixed My 2001 Jetta was in need of a new windshield spray hose and sprayers. They took great care of my car and also found a recall that needed to get fixed. All in all, they did a great job giving my car that extra TLC an older car needs. Thanks! More

Excellant Service is well done the employees are very helpful and friendly, the video walk thru is excellent idea on the mechanics findings love it! Keep this p Service is well done the employees are very helpful and friendly, the video walk thru is excellent idea on the mechanics findings love it! Keep this process More

21st Century Repair Shop Environment From the arriving in an enclosed garage, immediately being greeted and led to my service provider; a through explanation by Horace of what services I From the arriving in an enclosed garage, immediately being greeted and led to my service provider; a through explanation by Horace of what services I was receiving and hurrying to get my car in process because he knew I was waiting; a comfortable, spacious waiting area; while waiting a video texted to my phone showing my car with the technician explaining what service was being provided. No surprises at check out. Someone had accidentally not left my keys in my car and a genuine and timely effort was made to retrieve them. More

attentive and congenial No pressure, listened to my wants and came up with a perfect win-win. Chris and I got along great and made the experience enjoyable No pressure, listened to my wants and came up with a perfect win-win. Chris and I got along great and made the experience enjoyable More

One hour away from home - and I'd go back! Brad was such a great service rep for you all! He has a great sense of humor and made the visit so enjoyable. At one point, he even walked ten minut Brad was such a great service rep for you all! He has a great sense of humor and made the visit so enjoyable. At one point, he even walked ten minutes across the parking lot to retrieve my checkbook because I had left it in the front seat! The price was very reasonable and I feel so good knowing that the dealer I got the car from looked at it from head to toe. Thanks so much. My Atlas is the best car I've ever owned and I have loved the service. Thanks, VW and thanks, Brad! Julie R. More