McDonald Volkswagen

21st Century Repair Shop Environment From the arriving in an enclosed garage, immediately being greeted and led to my service provider; a through explanation by Horace of what services I From the arriving in an enclosed garage, immediately being greeted and led to my service provider; a through explanation by Horace of what services I was receiving and hurrying to get my car in process because he knew I was waiting; a comfortable, spacious waiting area; while waiting a video texted to my phone showing my car with the technician explaining what service was being provided. No surprises at check out. Someone had accidentally not left my keys in my car and a genuine and timely effort was made to retrieve them. More

attentive and congenial No pressure, listened to my wants and came up with a perfect win-win. Chris and I got along great and made the experience enjoyable No pressure, listened to my wants and came up with a perfect win-win. Chris and I got along great and made the experience enjoyable More

One hour away from home - and I'd go back! Brad was such a great service rep for you all! He has a great sense of humor and made the visit so enjoyable. At one point, he even walked ten minut Brad was such a great service rep for you all! He has a great sense of humor and made the visit so enjoyable. At one point, he even walked ten minutes across the parking lot to retrieve my checkbook because I had left it in the front seat! The price was very reasonable and I feel so good knowing that the dealer I got the car from looked at it from head to toe. Thanks so much. My Atlas is the best car I've ever owned and I have loved the service. Thanks, VW and thanks, Brad! Julie R. More

Getting a 2019 Tiguan SEL Scott Mitchell and the team at McDonald VW went out of their way to get us just the car (exterior & interior color) we wanted, and did so in record ti Scott Mitchell and the team at McDonald VW went out of their way to get us just the car (exterior & interior color) we wanted, and did so in record time! We love the car! Thanks!! More

VW Fam As always, Brad took exceptional care of my VW. Easy to book an appointment, quick to get in. Asked if I was waiting for my service, or if I needed As always, Brad took exceptional care of my VW. Easy to book an appointment, quick to get in. Asked if I was waiting for my service, or if I needed a ride! Of course... Test driving was tempting, so once my Tiguan was completed, Logan took it for a quick appraisal. I appreciate the time consideration and being taken care of each time I'm in. Thanks guys! More

Quick and kind service We came up from the springs and did not arrive until 5. With others purchasing a well they still quickly got us taken care of and financed. Dave was v We came up from the springs and did not arrive until 5. With others purchasing a well they still quickly got us taken care of and financed. Dave was very knowledgeable and kind. I will recommend to all of my friends and family. More

good experience for a first time customer I went in looking for a used car with a tight budget but then Daniel suggested me to lease a new car which is still within my budget. He tried hard to I went in looking for a used car with a tight budget but then Daniel suggested me to lease a new car which is still within my budget. He tried hard to give me a good deal. More

From idea to reality! When we first saw the images of the GTI Rabbit edition, we knew we wanted one in our family. We contacted Silke through an online ad for McDonald and When we first saw the images of the GTI Rabbit edition, we knew we wanted one in our family. We contacted Silke through an online ad for McDonald and it turned out to be one of the most painless car purchases we've ever made. Constant communication and information on the status of our order from Silke made the wait easy! When she finally arrived at the dealership, the McDonald team had every part of the purchase ready to roll for us. Outstanding in every aspect! More

Great experience. Silke Refior is awesome Loved working with the team and Silke especially. We were a total pain I. The xxx and she handled it like a pro. She worked her xxx off to get us a go Loved working with the team and Silke especially. We were a total pain I. The xxx and she handled it like a pro. She worked her xxx off to get us a good deal on an Atlas, and then when we did a complete 180 to a GTI, she was awesome. Will be a VW owner for life More

Quick, thorough service This was my first time using the service department. The tech sent me a video of the work he did. It was really cool. He explained all of the componen This was my first time using the service department. The tech sent me a video of the work he did. It was really cool. He explained all of the components that were checked on the vehicle as well as added recomendations. It was really cool. I will totally be back for my next maintenance. More