McDonald Volkswagen

Service and Emmisions Repairs When I arrived at my scheduled date and time service people were expecting me and, more importantly completely prepared to address my issues. They pro When I arrived at my scheduled date and time service people were expecting me and, more importantly completely prepared to address my issues. They provided free ride back to my house and kept my informed by telephone of the progress or the repairs. The repairs were completed expertly and in a timely fashion. My entire experience was very satisfying. I would whole heartily recommend McDonald Volkswagen. More

Quick & Professional First car, first service. Brad was polite and got me checked in and provided a shuttle back to my home. I received a video of my car service to show m First car, first service. Brad was polite and got me checked in and provided a shuttle back to my home. I received a video of my car service to show me all was in order, with recommended actions taken after a quick call to get an OK from me. Tech seemed competent and they confirmed that I had prepaid services so did not need to pay again, about which I appreciate the honesty. More

Sustained Improved Service We have used this service department since 2014. We have a 2010 Tiguan our son is driving until he completes college. I noticed a dramatic improvement We have used this service department since 2014. We have a 2010 Tiguan our son is driving until he completes college. I noticed a dramatic improvement in this service department in 2016 which has continued to present specifically with communication, loaner cars and new employees. More

Service good Timing was right, work was good, people were nice, and the price was good. I will be back with another Jetta on Sat at 9:30 Timing was right, work was good, people were nice, and the price was good. I will be back with another Jetta on Sat at 9:30 More

Well done, good and faithful servant!!!! I purchased a 2011 Prius from McDonald. My deal came with a number of free oil changes. I have been using them and time after time they produce qual I purchased a 2011 Prius from McDonald. My deal came with a number of free oil changes. I have been using them and time after time they produce quality vehicle service. Well Done! More

Working with Shana was amazing We love our new car, but what stands out in our minds the most is the exceptional service given to us by our saleswoman, Shana. She trudged around in We love our new car, but what stands out in our minds the most is the exceptional service given to us by our saleswoman, Shana. She trudged around in the freezing weather bringing cars up to the building for us to test drive, she gave us all of the information on our prospective cars to make sure we had a good understanding of each one’s characteristics, and she even catered to us with water and coffee because we had our 4 month old baby with us car shopping that day. Her service blew me away and she was incredibly personable and made the experience enjoyable. We had contact with a couple other people throughout our buying process and they were all very nice and accommodating. We didn’t feel pressured at all. To my suprise, I actually felt like Shana genuinely wanted us to find a car that worked for us and our budget rather than trying to shove a deal down our throats. I cannot day enough good things about her and I would happily vouch for her performance anytime. More

Very exceptional! I find McDonald so much more professional than other repair facilities, including other VW dealerships! I recommend them without question! Thea I find McDonald so much more professional than other repair facilities, including other VW dealerships! I recommend them without question! Thea and Doug are pro’s! More

Best service ever!!! I was totally blown away with the service I received. Everyone was friendly and seemed to really care and make my experience enjoyable. Thea was ver I was totally blown away with the service I received. Everyone was friendly and seemed to really care and make my experience enjoyable. Thea was very efficient and a pleasure to work with. I got a ride to and from work. Stan was a delight and a great driver. I would definitely refer my friends to McDonald Volkswagen. More

Thank you Exceptional experience! Scott is a Rock star! Thanks for making this so easy! Always a pleasure. I will always get my VWs from Scott Mitchell. Exceptional experience! Scott is a Rock star! Thanks for making this so easy! Always a pleasure. I will always get my VWs from Scott Mitchell. More

Super Impressed with attention to detial Thea was awesome and the detail provided with the video from the service tech was beyond my expectations. Was refreshing to leave a service shop with Thea was awesome and the detail provided with the video from the service tech was beyond my expectations. Was refreshing to leave a service shop without the anxiety of not knowing if my car truly needed repairs or not. More