McDonald Volkswagen

Exceeding my expectations more then I could ever hope Let me just start by saying I have had many different car buying experiences this dealership by far took the cake David and Jake especially. I had bee Let me just start by saying I have had many different car buying experiences this dealership by far took the cake David and Jake especially. I had been shopping for a vehicle for over 4 weeks and I came across the perfect one mind you I live about 2 hours away from this dealership not only did the dealership send a luxury Uber to pick me up to take me to Denver to pick up my new Jeep altitude but the price was fair the payment was right I got an extended warranty I got Gap coverage everything that I could possibly want and or need was met I have absolutely no complaints, I will never buy another vehicle from any other dealership in the state of Colorado, and I will in fact encourage every single person that I know to purchase our next vehicle from McDonald a huge thank you for everything that y'all did to make this transaction as smooth as possible I truly do appreciate the way that I was treated from the start I wasn't pressured, and I received exceptional customer service like I had never experienced before I cannot say thank you enough More

Fast and friendly service I purchased a new Atlas over the weekend. The process was straight forward. I have owned 3 VW's in the past and love the vehicles. The service however I purchased a new Atlas over the weekend. The process was straight forward. I have owned 3 VW's in the past and love the vehicles. The service however can be a hit or miss, and I think I have found the right place for all my VW needs in the future. More

Excellant Service Doug Brown was very accommodating and professional. The recall SW update was performed and check showed alignment required which was performed wi Doug Brown was very accommodating and professional. The recall SW update was performed and check showed alignment required which was performed within the appointment period. He also provided quick uber service home and back . Thanks for the good service More

Pleasant time spent with knowledgable sales person. Silke was fantastic. Great knowledge and was very patient with me. Helped with getting service on the company car I drive. Thanks so much. C Silke was fantastic. Great knowledge and was very patient with me. Helped with getting service on the company car I drive. Thanks so much. Cheers, M More

Great Customer and Automobile Service Customer service was exceptional, all personnel helpful with getting my car in/providing needed service. Helped me with transportation so I didn’t hav Customer service was exceptional, all personnel helpful with getting my car in/providing needed service. Helped me with transportation so I didn’t have to sit and wait or find another ride. Provided honest feedback on car with a video to explain what was done and pointed out things that I might want to consider having done in the future- without involving pressure sales. After my car maintenance/services were completed, my car was cleaned inside and out- provided a very nice feeling for the ride home! Thank you again. More

70,000 mile report card on 2014 Passat I absolutely love the 2 minute video review of my car. The technician named John was so thorough and yet spoke in language understandable to an averag I absolutely love the 2 minute video review of my car. The technician named John was so thorough and yet spoke in language understandable to an average 67 year old. Also, Brad replaced my key fob battery, no charge, and found a small discount coupon I could apply to my invoice to save more money. More

Quick and easy Brad is great to work with. My car was out on time and I was provided with a great video walk through of the condition of the vehicle. This is the fi Brad is great to work with. My car was out on time and I was provided with a great video walk through of the condition of the vehicle. This is the first time I have had that and I thought it added great value. More

Excellent like always! Doug made my experience perfect like always. The facility is clean, well run, and efficient. i received the service as required and got my Atlas back Doug made my experience perfect like always. The facility is clean, well run, and efficient. i received the service as required and got my Atlas back clean and on time. More

Got me a wagon! David Lax at MacDonald VW in Denver was a great help to me when I was looking for a used car. I would highly recommend David if you are looking to pur David Lax at MacDonald VW in Denver was a great help to me when I was looking for a used car. I would highly recommend David if you are looking to purchase a vehicle. He will give you the attention you deserve in a timely and friendly manner. More

Above and beyond The service department is awesome. They set expectations accordingly and go above and beyond to ensure great service. They fit my car in (emergency- e The service department is awesome. They set expectations accordingly and go above and beyond to ensure great service. They fit my car in (emergency- engine light came on) without an appointment, diagnosed it within 24 hours, and turned it around in a few days (the delay was ordering the part). They even worked to get the part faster and the tech came in on a Saturday and installed it so I could get my car back faster. Great communication, great service. More