McDonald Volkswagen

Extremely Professional and Rapid Service I recently purchased a 2015 Passat TDI (new) out of state and upon returning determined that the Navigation System was not fully functional. I stoppe I recently purchased a 2015 Passat TDI (new) out of state and upon returning determined that the Navigation System was not fully functional. I stopped by McDonald VW and ask them to check it out. The service manager, James Zialonka immediately initiated a checkout and brought in his lead technical service person, Heath. After considerable troubleshooting, they determined the unit was bad and ordered a replacement. The replacement was delivered in one business day and the next day, James and Heath accommodated my schedule to make the installation. They worked diligently to make sure everything worked and got me back on the road very rapidly. I wish to commend both of them extremely highly. They represent McDonald VW in the highest manner possible and are consummate professionals!! More

Great service in the service dept Doug Brown takes care of business. The video review of the inspection adds consumer confidence. Service performed was great and done on time. Thank Doug Brown takes care of business. The video review of the inspection adds consumer confidence. Service performed was great and done on time. Thank you. More

great experience from start to finish Felt like I was buying from a small dealership instead of a big one who didn't care about what I wanted/needed. Great experience. Felt like I was buying from a small dealership instead of a big one who didn't care about what I wanted/needed. Great experience. More

Good Experience bying a car Good service and communication. Answer all my questions quickly. Dave was good at sending me information that I needed to make sure that was the righ Good service and communication. Answer all my questions quickly. Dave was good at sending me information that I needed to make sure that was the right car for my wife, Pictures underneath the car to check for rust, tires condition EXC........ Very nice experience and easy transaction. More

McDonald VW is the place to go. After I went on the dealership chat site to inquire about a car, I asked to speak to the Internet Manager. Within 15 minutes I got a call from Frank After I went on the dealership chat site to inquire about a car, I asked to speak to the Internet Manager. Within 15 minutes I got a call from Frank Bock, the Internet Manager. It impressed me right off the bat that he took the time to call himself as I felt he was empowered to finalize my deal. My husband and I live two hours from Denver so Frank respected our need to have the purchase price and financing pre-arranged to speed up the actual purchase process once we got the dealership. Frank was courteous, knowledgeable and professional - a pleasure to work with. We were in and out in alittle over an hour which was fabulous. Evan handed our financing swiftly and Frank showed us the features of the car. Thank you guys. This was the best car experience we've ever had. More

I need a code read You guys help out so much by telling me the codes and give me time to think what to do next!! thank you again I will always use you guys, thank you ag You guys help out so much by telling me the codes and give me time to think what to do next!! thank you again I will always use you guys, thank you again!! Michelle was the best, she help me out so much, even when money wasn't there .Because of service like that want me to come back thank you again for all that you have done More

Doug is Consumate Professional. Fast, complete, considerate Service with Doug was the best ever and all my service experiences at McDonald have been good, responsive and considerate of my time. I also met Ma Service with Doug was the best ever and all my service experiences at McDonald have been good, responsive and considerate of my time. I also met Matt Anderson and he showed me some new cars, Atlas and new Tiguan. Not in the market yet. Excellent representative. Also, woman who manages your in waiting room café was lovely...very friendly and a good relationship builder for your customers and employees. Keep that going!!! More

Excellent Experience Excellent car buying experience at McDonald Volkswagen. Silke Refior's positive attitude, patience and willingness to advocate for her clients really Excellent car buying experience at McDonald Volkswagen. Silke Refior's positive attitude, patience and willingness to advocate for her clients really make the entire process first class. If you are in the market, I highly recommend seeing Silke at McDonald Volkswagen. More

Excellent experience Stephen made my whole deal no-hassle, no-stress no 'BS'. I was considering on finally upgrading to a vehicle that was in their used/internet invento Stephen made my whole deal no-hassle, no-stress no 'BS'. I was considering on finally upgrading to a vehicle that was in their used/internet inventory. The vehicle itself was a rarer higher end model that Stephen already had the lowest comparable price on in the Denver area. I was hoping to get a better deal on my trade-in, but Stephen was able with no-haggling improve upon the already sweet deal on the car I ended up buying. Thanks Stephen and Mcdonald for the smooth experience and the nice ride. More

Great car. Great price. Matt helped us with buying a Passat for my son. He was professional, knowledgable, and very patient. I can be a tough person to sell a car to...I wo Matt helped us with buying a Passat for my son. He was professional, knowledgable, and very patient. I can be a tough person to sell a car to...I would buy from him again. More