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McDonald Volkswagen

Littleton, CO

4.9
1,901 Reviews
Get to Know Us, Your New Volkswagen Dealership Serving Littleton, Denver, Lakewood and Centennial At McDonald Volkswagen, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Volkswagen Golf, Beetle, Tiguan, Jetta and Passat models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end. McDonald Volkswagen offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Volkswagen lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Volkswagen parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. McDonald Volkswagen can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 6000 South Broadway Littleton, Colorado. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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6000 S Broadway

Littleton, CO

80121

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Showing 1,901 reviews

August 30, 2023

Quick and efficient with onboarding of car, finding the issue and sending a descriptive video via sms, and fixing the issue in a timely manner while updating the eta. More

by Fuhrkyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 30, 2023 -

McDonald Volkswagen responded

We're glad to know you had a quick and efficient experience with us at McDonald Volkswagen! Our team works hard to keep our customers informed throughout the process. Thanks for sharing your feedback, we appreciate it!

August 30, 2023

Today I purchased a pre-owned VW from McDonald Volkswagen and the experience was excellent. Tanner Fiftal was knowledgeable of the brand, the car, and very helpful with my purchase experience. I’ve owned a l More

by Lilly Pray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Fiftal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

McDonald Volkswagen responded

Lilly, we're so glad to know you had an excellent experience with Tanner at McDonald Volkswagen. Enjoy your Volkswagen GTI, and thank you for choosing us!

August 28, 2023

We worked with Chaney Moore on the early lease disposition of our Atlas and a new lease on a 2023 ID.4. I would run out of superlatives if you gave me enough time - Chaney was fantastic. There was More

by bizdiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ward, Chaney Moore
Aug 29, 2023 -

McDonald Volkswagen responded

We're delighted to know that Chaney and our team at McDonald Volkswagen were able to provide you with a fantastic leasing experience. We strive for transparency in all of our dealings, so it's great to see this reflected in your review! Enjoy the new 2023 Volkswagen ID.4 and thank you for recommending us!

August 27, 2023

Chris did a very nice job. Kept me informed throughout the day. Enjoyed the experience. More

by Molzahnb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 28, 2023 -

McDonald Volkswagen responded

Thank you for the review! We hope to see you back again at McDonald Volkswagen!

August 25, 2023

Christopher in service department was great. Kept me informed of the progress of my vehicle. More

by Ronda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Setvice
Aug 25, 2023 -

McDonald Volkswagen responded

Ronda, thank you for this 5-star review and shoutout to Christopher! All of us at McDonald Volkswagen appreciate your business!

August 24, 2023

McDonald VW on S Broadway was exceptional in handling all of the issues we had with the new ID.4 buy back. Rod, GM, and Daniel, Tech Support, worked patiently with us and guided us through the process of re More

by robertj.romero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, David Ward, Bernard Brake, Gabe Huichapa
Aug 25, 2023 -

McDonald Volkswagen responded

Robert, it's great to know that Rod and Daniel were able to expertly guide you through the buyback process at McDonald Volkswagen! Complete customer satisfaction is always our goal and we hope to work with you again in the future. Take care!

August 24, 2023

Service writer is top notch! ! Excellent service and great customer service experience was very helpful More

by taptaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in service
Aug 24, 2023 -

McDonald Volkswagen responded

We're so glad to know that you had an excellent service experience at McDonald Volkswagen! Our team always aims for top-notch customer care. Thanks for your positive feedback!

August 23, 2023

The team was awesome. New facility with some tenured people! We really enjoyed working with Tyler as he was patient, kind, and knowledgeable. He helped us find the righ More

by UberMike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Yates
Aug 23, 2023 -

McDonald Volkswagen responded

We're delighted to know that you had a great experience with Tyler and the rest of our team at McDonald Volkswagen. It's always our goal to help find the perfect car for each customer. Thanks for your review!

August 22, 2023

Buyer Beware: Purchasing a Certified Preowned vehicle from McDonald VW doesn't mean the vehicle is in good working condition. I purchased a certified preowned Atlas from McDonald at the end of August More

by Mltucker127
Recommend Dealer
No
Employees Worked With
Chaney Moore
Aug 22, 2023 -

McDonald Volkswagen responded

We're so glad to know you had a great experience with Chaney at McDonald VW! We strive for straightforwardness and excellent customer service. Thanks for the positive feedback!

Nov 03, 2023 -

Mltucker127 responded

Update: Purchasing a Certified Preowned vehicle from McDonald VW doesn't mean the vehicle is in good working condition. I purchased a certified preowned Atlas from McDonald at the end of August (with 27k miles) and by the middle of October, my brakes sounded terrible and were making a metal on metal noise. I was told by a VW dealership in Colorado Springs that all 4 rotors and brake pads needed to be replaced due to significant heat damage and wearing. This dealership agreed it was nearly impossible to do this kind of damage in 6 weeks of use and less than 1,000 additional miles on the vehicle. I reached out to the business managers that we worked with previously, Sam and Cory Lyons and the salesman that sold me the vehicle, Chaney Moore to hopefully shed some light on the issue and potentially pay for the repairs that their service department missed. Despite emails, letters, and texts from Chaney advising I could reach out at anytime with any issues, he ignored my calls and texts. Sam and Cory Lyons ignored my email and passed us off to another manager. This manager offered no assistance and provided a useless anecdote. Additionally, this group touts the fact they are veterans, yet sold a vehicle with failing brakes to a military family, and once advised of this error, took zero action to even attempt to remedy the situation.

Nov 21, 2023 -

McDonald Volkswagen responded

Michelle, we perform a detailed inspection on all used cars and are held to a higher standard on Certified pre-owned cars. That said, I'm sorry to read about the issues you've experienced. We are committed to delivering quality, safe vehicles and it's concerning this has not been reflected. Thank you for your comments. Please know that we take customer feedback very seriously and review all comments in order to correct mistakes to make sure they're not repeated. Thank you. - Rod Schluter, Director

August 20, 2023

Every bit of the service I recieved was exceptional! Very friendly staff and wonderful deals! More

by RB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent
Aug 21, 2023 -

McDonald Volkswagen responded

Thanks for the five-star review of McDonald Volkswagen! We strive for exceptional service, so it's great to see that reflected in your experience.

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